Technical Consultant (m/f/x)


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Interested in helping customers to integrate the leading Dynatrace solution into their IT ecosystem? Excited about delivering an extraordinary customer experience? Then join our rapidly growing team in Vienna! After a great onboarding process, you will act as our “named” technical expert for a certain set of customers.

Dynatrace is the global leader in Software Intelligence because the world needs software to work perfectly. Our unique SaaS approach allows us to own the Enterprise Cloud Market and provide an outstanding customer experience.

Your role in the team

  • Enable and support customers in learning, adopting and mastering the Dynatrace solution
  • Perform remote enablement and coaching sessions
  • Explain new released product capabilities and convey value to customers
  • Cooperate with our international Sales team, Technical Product Management and Technical Support

Your profile

  • Degree in Computer Science, Software Engineering or similar
  • Several years of experience as Technical Consultant (ideally for a software product) or in a similar position
  • Service-oriented personality with passion for working with customers (mainly in English)
  • Hands-on Teamplayer and proactive (wo)man of action
  • Excellent English + any european language is highly valuable

You will love this job if

  • Hands-on and customer-facing remote service delivery is what you are looking for.
  • You are fascinated by modern, state-of-the art technologies.
  • You appreciate team spirit and enjoy an international environment.
  • You want to be part of a brand-new, SaaS-driven, agile customer experience organization.
You want to hear what Dynatrace ONE is all about? Quickly listen to one of our global leaders: 
https://www.youtube.com/watch?v=JersWV2n_n4&list=PLqt2rd0eew1biYwD04l3HM_uvDLWXNqBI&index=32&ab_channel=Dynatrace

You want to get a feeling for the expectations on this role from one of your peers? Quickly listen to our Product Specialist Tatiana : https://www.youtube.com/watch?v=kytpycxP__E&list=PLqt2rd0eew1biYwD04l3HM_uvDLWXNqBI&index=13&ab_channel=Dynatrace


Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 50,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience. 

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

Due to the Covid-19 pandemic and to keep our Dynatracers safe, we adapted to a hybrid working model (partly Home Office, partly at the Office). In the Post-Covid 19 reality, there will be the option to choose between a hybrid (mix of Remote Work and at the Office Work) or full onsite (at the office) working model.

Benefits of becoming one of us:

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.

Commuter benefits

You can choose between different options for your daily commute, which may vary from lab to lab: reserving a parking spot at a small fee, a fully paid public transportation ticket or receiving a money voucher when selecting to commute by walk, scooter or bike.

International & diverse

We are a diverse, passionate and open-minded group of experts with a strong international mindset. Our diverse backgrounds, identities and perspectives is something we respect, appreciate and value highly.

Innovation Days

Great ideas, deliverables, presentations, collaboration and lots of fun: That is our quarterly Innovation Days, in which you get to spend 24 hours on a project of your liking together with your colleagues and bring these ideas to life.

Relocation support

You are ready to pack your bags for us? Our relocation support team will make sure everything goes as smooth as possible. Followed by a great offering of German courses for you and your partner.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

Personal & Professional development

From conference & meet-up attendances to various internal training programs, e-learning courses, our Leadership Journey and the Dynatrace Learning Platform as well as support to get various certificates – we want you to stay on top of things and continue to develop.

Latest technologies

To drive innovation, you will not only work with latest technologies and tools, you will also have the latest equipment at hand to optimally support you.

Flexible working hours

You can choose from various different working time models, selecting what fits your individual needs best.
Check out all our employee benefits here.