Lead Software Product Designer (m/f/x)

  • Full time
  • Team: User Experience
  • Linz, Hagenberg, Klagenfurt, Vienna, Graz
  • 4.6 / 5 on kununu
  • 4.4 / 5 on glassdoor

User Experience | Design Thinking | Product-Led Growth | Customer Value 
Drive and evolve world-class product experience for our Dynatrace Software Intelligence platform. 
You drive product experience for a product-led software company. In this responsible leadership role, equivalent to product managers, you shape proactively use case analysis, user experience, user navigation flow, in-product value communication, cross-selling experience, competitive differentiation and more. We need a strong leader who can shape value-centric product vision in perfect interlock with product management, engineering and business goals. You will be able to focus your time on designing experience, have the benefit to offload management tasks to experts. Specializing on one of the Dynatrace platform modules turns you into an ambassador of our customers within Dynatrace, and gives you flexibility to work in domains of monitoring, security, digital experience, business intelligence, cloud automation and more. 
Product experience at Dynatrace goes far beyond typical Web-GUI design and more interestingly spans customer journeys across dashboardingbig-dataAIlow-code development and apps, domain specific use cases, web-/mobile UI and REST-APIs, collaboration and much more. We exceed our customers' expectations with a product that “just works”, No-Doc intuitiveness, easily customizable and self-support/servicing. We believe in product-led growth driven by consumer-like experience for a B2B product. Your work will make the days of thousands of customers easier, and indirectly makes digital experiences of 100ds of millions of people across the globe significantly better. 
About Dynatrace: 
We are a passionate and open-minded group of software enthusiasts, and together, we are global market leader in software intelligence. By providing, analyzing and automatically acting on data on how applications are performing in real-time—for example, crash reporting, server-side tracking, root-cause analysis to name a few—our full-stack monitoring platform helps our customers anticipate and resolve their software issues. We have made it our mission to ensure that millions of people worldwide have an excellent user experience, made possible through a unique combination of observability, automation, and AI—all compacted into one cloud-based software intelligence platform.  

Your role

  • Together with our Product Managers and Lead Engineers you ensure that our software tackles challenges our customers face 
  • Take ownership of design process and work as self-directed member of the UX team 
  • Act as ambassador for our customer - challenge the status quo and raise awareness for customer value, identified through various sources (e.g. carry out market & competitive research, self-usage, customer interview...) 
  • Identify possibilities for increased adoption and value recognition ​by analyzing customer journeys and gaining deep understanding of our product 
  • Shape journey vision and alignment on goals and value packages ​by visualizing and demoing value targets through customer journeys 

Your profile

  • You have 6+ years of experience and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems — not just websites or campaigns. 
  • You have 4+ years of leadership experience (e.g. driving and leading topics, Product Management ...) 
  • You have experience as entrepreneur and/or enterprise digital service UX 
  • Strong interest and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software, ... 
  • High drive, ability to streamline conflicting interests, flexibility, and a dynamic mindset. 
  • You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders in a software product company. 
  • You enjoy leading meetings, workshops and holding presentations in English. 

You will love this job if

  • you believe in consumerization of the enterprise, meaning that consumer grade top UX is a crucial success factor for best in class enterprise software 
  • you can proactively work on tactical and strategical contributions concurrently. 
  • you have drive and you enjoy working in a fast-scaling environment. 
  • you are passionate about creatively outperforming competition by exceeding end to end user expectations. 
Please apply with both your resume and portfolio in English.  

Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 70,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. 

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

Due to the Covid-19 pandemic and to keep our Dynatracers safe, we adapted to a hybrid working model (partly Home Office, partly at the Office). In the Post-Covid 19 reality, there will be the option to choose between a hybrid (mix of Remote Work and at the Office Work) or full onsite (at the office) working model.

Benefits of becoming one of us:

Employee Stock Purchases Plan

Thanks to our special purchase plan for Dynatracers, you can purchase company stocks (NYSE:DT) at a discounted price twice a year and become a shareholder.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

Sports activities

You want to stay active? We got you! Join our running courses, yoga classes or other fitness activities and challenges, and get discounts to your local gym.

Latest technologies

To drive innovation, you will not only work with latest technologies and tools, you will also have the latest equipment at hand to optimally support you.

Innovation Days

Great ideas, deliverables, presentations, collaboration and lots of fun: That is our quarterly Innovation Days, in which you get to spend 24 hours on a project of your liking together with your colleagues and bring these ideas to life.

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.

Family support

From maternity and paternity leave as well as individual arrangements to a smooth return and flexible hours after your leave – we support you in both ventures, work and family.

International & diverse

We are a diverse, passionate and open-minded group of experts with a strong international mindset. Our diverse backgrounds, identities and perspectives is something we respect, appreciate and value highly.


The developer conference in the heart of Europe, Linz AT. As host and organizer of the event, we always make sure that every Dynatracer interested in joining our beloved conference can do so.

Team spirit

We help each other, mentor each other and push each other to grow, fostering a unique culture of collaboration.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.