Senior Product UX Designer (m/f/x): Applications & Microservices


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User Experience | Research | Product Design | Technology | Complexity 

Do you love to solve complex design problems? Are you excited about building extraordinary customer journeys? Are you looking for teammates who appreciate open communication and face challenges together?

Dynatrace is a global leader in Software Intelligence — because the world needs software to work perfectly! Our innovative SaaS product helps customers get a self-driving IT. Due to our high quality standards and cutting-edge technologies we are proud to serve companies like H&M, Delta Airlines, SAP, United Health Care, JP Morgan, and many others!

As an experienced Product Experience Designer you will join a global team of about 30 designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States.

Working in close collaboration with product managers, software engineers, and other designers, you will focus on improving the end-to-end UX of our Applications & Microservices solution (which is a key part of our software intelligence platform and has recurrently been a Gartner Magic Quadrant APM leader).

Our solution empowers various kinds of development and operation teams in easily monitoring & analyzing the performance of their managed cloud-native apps. With that they can for example optimize their systems and technical infrastructures, track their apps' health and success, reduce downtime, troubleshoot issues more effectively, and much more.

Your role

  • Own and iteratively improve the product UX of end-to-end journeys for specific target audiences within our Applications & Microservices solution.
  • Be as hands-on as needed to clearly visualize, prototype, test, and measure design solutions — e.g. with information architecture, user flows, wireframes, mockups... but also surveys, user testing, usability heuristics, user-centered metrics, etc.
  • Plan and perform all needed research (on users and the competitive landscape), building insights from both qualitative & quantitative data in order to inform your proposed designs.
  • Act as a customer advocate while continuously partnering with product managers, experience leads, engineers, and other design practitioners.

Your profile

  • You have at least 5 years of experience and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems — definitely not just websites or campaigns. Even better if matured working also on B2B Enterprise software.
  • You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. Most preferably at a software product company.
  • You are fully comfortable working on business+technical+human challenges from start to end — e.g. planning and doing UX research, collecting and translating insights and data into concepts that form new products & features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship.
  • You boost strong communication and cross-functional collaboration skills, in English.

You will love this job, if...

  • You can drive projects with a great sense of ownership, autonomy, collaboration, proactivity, and optimism.
  • You thrive and deeply enjoy working with multidisciplinary teams, and are at comfort with ambiguity.
  • You are comfortable with collaborating with geographically dispersed teams.
  • You are keen to continuously improve your skills and grow within your craft.
When applying for this role please include a link to a brief portfolio showing a few selected commercial projects you worked on in the past — clearly outlining the problems and/or business opportunities taken on with your work, as well as your role and specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, rather than focusing just on visual polish and final deliverables.

Please kindly apply with both your resume and portfolio in English.
A cover letter would also be highly appreciated.

Join us now!

Due to legal reasons we are obliged to disclose the minimum salary according for this position, which is EUR 50,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Sabbatical

In need of a longer break to recharge your batteries, achieve some personal goals or try something new? Our Sabbatical program offers you a special working time model for a longer period off work.

Relocation support

You are ready to pack your bags for us? Our relocation support team will make sure everything goes as smooth as possible. Followed by a great offering of German courses for you and your partner.

Employee discounts

We've teamed up with various suppliers and partners to offer you special discounts for their products and services. This way you can make quite some savings and benefit from exclusive offers.

Play time

We believe in active breaks from work. Thus, you'll find many options to get your mind off your tasks in our labs: from table tennis, ping pong and swings to game consoles and fully equipped gaming areas.

Mental health

Staying healthy physically and mentally, is a huge priority for us. Next to many great sports activities, we are also continuously expanding our offering of coachings and workshops for your mental wellbeing.

Commuter benefits

You can choose between different options for your daily commute, which may vary from lab to lab: reserving a parking spot at a small fee, a fully paid public transportation ticket or receiving a money voucher when selecting to commute by walk, scooter or bike.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Team spirit

We help each other, mentor each other and push each other to grow, fostering a unique culture of collaboration.

Swag & Goodies

We make sure that you can be the brand embassador you want to be with lots of cool Dynatrace swag. On top, we like to surprise you with little goodies or depending on the occasion, bigger thank yous.

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.