Product Manager - Solution Experience (m/f/x)

  • Full time
  • Team: Product Management
  • Linz, Vienna
  • 4.63 / 5 on kununu

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You are fanatic about product led growth? You bring a value-first mindset and love to influence others? You relentlessly focus on ‘what moves the needle’ and methodically explore ways to increase customer adoption? 

As a Solution Experience Lead you put the customer experience at the center of every decision. You work with the product team to explore which features or improvements have a big, small or no impact to our business goals and act upon these lessons learned. You are the interface between business, product and user experience and pave the path to product led growth for one of our modules.  

Your Responsibilities

  • You measure and analyse adoption- and business indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit. 
  • You shape a methodical approach that enables Solution Leadership Teams to tie agile value increments to customer value, ARR and user adoption.
  • You initiate value validation with internal and external users, both qual & quant.
  • You are the evangelist for OKRs and support Solution teams with the implementation and execution.
  • You influence the team's business acumen through your customer value driven mindset.

Your Profile

  • you gained several years of related work experience in the IT industry as e.g. Product Management, Software Product Design, UX Design or equivalent combination of transferable experience and education.​
  • you have a good understanding of sales cycles, up- and cross-selling and are able to separate conscious between buyer and user profiles.​
  • you have validated conceptual and analytical skills and are fluent in analytics, usability tests, and other forms of qualitative and quantitative feedback.​
  • you understand the requirements of the market and your capabilities engender confidence that assignments are on track and on strategy.​
  • you have the ability to break through organizational boundaries and are persistent to navigate through a complex environment without losing focus.​

Why join Dynatrace

  • you are searching for a challenging position where you can learn and grow.
  • you want to work in an international and diverse environment catered toward learning, creativity and innovation.
  • you want to be part of a global leader with a flat hierarchy mindset, where you are enabled to voice your opinions, take ownership, and drive your own success.
Due to legal reasons we are obliged to disclose the minimum salary for this position, which is EUR 70,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Swag & Goodies

We make sure that you can be the brand embassador you want to be with lots of cool Dynatrace swag. On top, we like to surprise you with little goodies or depending on the occasion, bigger thank yous.

Employee Stock Purchases Plan

Thanks to our special purchase plan for Dynatracers, you can purchase company stocks (NYSE:DT) at a discounted price twice a year and become a shareholder.

Personal & Professional development

From conference & meet-up attendances to various internal training programs, e-learning courses, our Leadership Journey and the Dynatrace Learning Platform as well as support to get various certificates – we want you to stay on top of things and continue to develop.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

Latest technologies

To drive innovation, you will not only work with latest technologies and tools, you will also have the latest equipment at hand to optimally support you.

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.

Ergonomic workplaces

Height-adjustable desks, allowing you to sit or stand while working, large, multiple monitors, laptop stands, a selection of chairs to choose from and ergonomic mice, will support your wellbeing at work. Also, learn more about ergonomic workplaces in offered workshops.

Relocation support

You are ready to pack your bags for us? Our relocation support team will make sure everything goes as smooth as possible. Followed by a great offering of German courses for you and your partner.

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.

Sports activities

You want to stay active? We got you! Join our running courses, yoga classes or other fitness activities and challenges, and get discounts to your local gym.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!