Technical Consultant (m/f/x)


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Interested in helping customers to integrate the leading Dynatrace solution into their IT ecosystem? Excited about delivering an extraordinary customer experience? Then join our rapidly growing team in Vienna! After a great onboarding process, you will act as our “named” technical expert for a certain set of customers.

Dynatrace is the global leader in Software Intelligence because the world needs software to work perfectly. Our unique SaaS approach allows us to own the Enterprise Cloud Market and provide an outstanding customer experience.

Your role in the team

  • Enable and support customers in learning, adopting and mastering the Dynatrace solution
  • Perform remote enablement and coaching sessions
  • Explain new released product capabilities and convey value to customers
  • Cooperate with our international Sales team, Technical Product Management and Technical Support

Your profile

  • Degree in Computer Science, Software Engineering or similar
  • Several years of experience as Technical Consultant (ideally for a software product) or in a similar position
  • Service-oriented personality with passion for working with customers (mainly in English)
  • Hands-on Teamplayer and proactive (wo)man of action
  • Excellent English + German or Italian fluency is highly valuable

You will love this job if

  • Hands-on and customer-facing remote service delivery is what you are looking for.
  • You are fascinated by modern, state-of-the art technologies.
  • You appreciate team spirit and enjoy an international environment.
  • You want to be part of a brand-new, SaaS-driven, agile customer experience organization.
You want to hear what Dynatrace ONE is all about? Quickly listen to one of our global leaders: 
https://www.youtube.com/watch?v=JersWV2n_n4&list=PLqt2rd0eew1biYwD04l3HM_uvDLWXNqBI&index=32&ab_channel=Dynatrace

You want to get a feeling for the expectations on this role from one of your peers? Quickly listen to our Product Specialist Tatiana : https://www.youtube.com/watch?v=kytpycxP__E&list=PLqt2rd0eew1biYwD04l3HM_uvDLWXNqBI&index=13&ab_channel=Dynatrace

Meet our Vienna Lab team https://www.youtube.com/watch?v=iYFosg09yOs&feature=youtu.be


Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 50,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience. 

Due to the Covid-19 pandemic and to keep our Dynatracers safe, we adapted to a hybrid working model (partly Home Office, partly at the Office). In the Post-Covid 19 reality, there will be the option to choose between a hybrid (mix of Remote Work and at the Office Work) or full onsite (at the office) working model.

Benefits of becoming one of us:

Computer glasses

Working on digital screens all day can take a strain on your eyes. To help you keep up your vision, we pay a contribution towards the costs of special computer glasses.

Play time

We believe in active breaks from work. Thus, you'll find many options to get your mind off your tasks in our labs: from table tennis, ping pong and swings to game consoles and fully equipped gaming areas.

International & diverse

We are a diverse, passionate and open-minded group of experts with a strong international mindset. Our diverse backgrounds, identities and perspectives is something we respect, appreciate and value highly.

Employee Stock Purchases Plan

Thanks to our special purchase plan for Dynatracers, you can purchase company stocks (NYSE:DT) at a discounted price twice a year and become a shareholder.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

Personal & Professional development

From conference & meet-up attendances to various internal training programs, e-learning courses, our Leadership Journey and the Dynatrace Learning Platform as well as support to get various certificates – we want you to stay on top of things and continue to develop.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Employee discounts

We've teamed up with various suppliers and partners to offer you special discounts for their products and services. This way you can make quite some savings and benefit from exclusive offers.

Mental health

Staying healthy physically and mentally, is a huge priority for us. Next to many great sports activities, we are also continuously expanding our offering of coachings and workshops for your mental wellbeing.

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.
Check out all our employee benefits here.