Technical Consultant (m/f/x)

  • Full time
  • Team: Dynatrace ONE
  • Vienna
  • 4.63 / 5 on kununu

Header
Interested in helping customers to integrate the leading Dynatrace solution into their IT ecosystem? Excited about delivering an extraordinary customer experience? Then join our rapidly growing team in Vienna! After a great onboarding process, you will act as our “named” technical expert for a certain set of customers.

Dynatrace is the global leader in Software Intelligence because the world needs software to work perfectly. Our unique SaaS approach allows us to own the Enterprise Cloud Market and provide an outstanding customer experience.

Your role in the team

  • Enable and support customers in learning, adopting and mastering the Dynatrace solution
  • Perform remote enablement and coaching sessions
  • Explain new released product capabilities and convey value to customers
  • Cooperate with our international Sales team, Technical Product Management and Technical Support

Your profile

  • Degree in Computer Science, Software Engineering or similar
  • Several years of experience as Technical Consultant (ideally for a software product) or in a similar position
  • Service-oriented personality with passion for working with customers (mainly in English)
  • Hands-on Teamplayer and proactive (wo)man of action
  • Excellent English + German or Italian fluency is highly valuable

You will love this job if

  • Hands-on and customer-facing remote service delivery is what you are looking for.
  • You are fascinated by modern, state-of-the art technologies.
  • You appreciate team spirit and enjoy an international environment.
  • You want to be part of a brand-new, SaaS-driven, agile customer experience organization.
You want to hear what Dynatrace ONE is all about? Quickly listen to one of our global leaders: 
https://www.youtube.com/watch?v=JersWV2n_n4&list=PLqt2rd0eew1biYwD04l3HM_uvDLWXNqBI&index=32&ab_channel=Dynatrace

You want to get a feeling for the expectations on this role from one of your peers? Quickly listen to our Product Specialist Tatiana : https://www.youtube.com/watch?v=kytpycxP__E&list=PLqt2rd0eew1biYwD04l3HM_uvDLWXNqBI&index=13&ab_channel=Dynatrace

Meet our Vienna Lab team https://www.youtube.com/watch?v=iYFosg09yOs&feature=youtu.be


Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 50,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience. 

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Personal & Professional development

From conference & meet-up attendances to various internal training programs, e-learning courses, our Leadership Journey and the Dynatrace Learning Platform as well as support to get various certificates – we want you to stay on top of things and continue to develop.

Employee discounts

We've teamed up with various suppliers and partners to offer you special discounts for their products and services. This way you can make quite some savings and benefit from exclusive offers.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

Employee Stock Purchases Plan

Thanks to our special purchase plan for Dynatracers, you can purchase company stocks (NYSE:DT) at a discounted price twice a year and become a shareholder.

Family support

From maternity and paternity leave as well as individual arrangements to a smooth return and flexible hours after your leave – we support you in both ventures, work and family.

DevOne®

The developer conference in the heart of Europe, Linz AT. As host and organizer of the event, we always make sure that every Dynatracer interested in joining our beloved conference can do so.

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.

Computer glasses

Working on digital screens all day can take a strain on your eyes. To help you keep up your vision, we pay a contribution towards the costs of special computer glasses.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

Sabbatical

In need of a longer break to recharge your batteries, achieve some personal goals or try something new? Our Sabbatical program offers you a special working time model for a longer period off work.
Check out all our employee benefits here.