Senior Business Analyst (m/f/x)

  • Full time
  • Team: Digital Business
  • Graz, Klagenfurt, Vienna
  • 4.6 / 5 on kununu
  • 4.4 / 5 on glassdoor

A day in the life of a Business Analyst within Digital Business 
No one day will be the same for you. Your responsibilities will cover a wide variety of topics which will give you deep insights into the Digital Business group within Dynatrace and direct exposure to the leadership team: 
In the morning you compile the regular management report and create a condensed presentation for our executives. Right after you work with a team lead, product manager and compliance director to discuss a new compliance process, which you will later define and implement. 
In the afternoon you will analyze an existing business process touching our Customer Relationship Tool and multiple other systems, with the goal to optimize it to support our fast customer growth. You will then run a quick Excel analysis on customer conversion statistics and create a user access review report. In between you will craft a story for enhancing a data analysis process spanning across five teams. You will then end the day by gathering content to prepare an upcoming business review. 
Does this resonate with you, and are you up for this rewarding challenge to support our hyper-growth and to continuously transform and re-invent ourselves? Then we have the right role for you.  

Your role in the team

  • Business process analysis, drive improvements, and end to end ownership  
  • Create management reports and presentations  
  • Prepare regular business reviews  
  • Ad hoc analysis and reporting tasks  
  • Define and own audit/compliance processes 

Your profile

  • Master’s degree in IT, business, or related field  
  • 5+ years working as a Business Analyst or IT Consultant 
  • Experience analyzing, improving, and owning business processes 
  • Experience creating presentations and regular reports for senior management 
  • Strong PowerPoint and Excel skills 
  • High degree of analytical thinking and problem solving  
  • Detail-oriented and capable of delivering a high level of accuracy  
  • Entrepreneurial mindset, self-starter with independent work style 
  • High level of proficiency in English (C2), German skills are an advantage  
  • Knowledge in BPMN, UML and agile software development a plus 
  • Experience working in an international environment a plus  
  • Experience working in a software company a plus 

You will love this job if

  • you are driven by constantly improving and re-thinking existing processes 
  • you love to create stunning management reports and presentations 
  • an international environment is attractive to you  
  • you are looking for a unique, start-up like culture in a fast growing and publicly traded software company  
  • you are a looking for a non-hierarchical and outcome-oriented company culture  
When applying for this role please include your letter of motivation.
Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 55.000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience. 

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Latest technologies

To drive innovation, you will not only work with latest technologies and tools, you will also have the latest equipment at hand to optimally support you.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

Employee discounts

We've teamed up with various suppliers and partners to offer you special discounts for their products and services. This way you can make quite some savings and benefit from exclusive offers.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

Commuter benefits

You can choose between different options for your daily commute, which may vary from lab to lab: reserving a parking spot at a small fee, a fully paid public transportation ticket or receiving a money voucher when selecting to commute by walk, scooter or bike.

Innovation Days

Great ideas, deliverables, presentations, collaboration and lots of fun: That is our quarterly Innovation Days, in which you get to spend 24 hours on a project of your liking together with your colleagues and bring these ideas to life.

Swag & Goodies

We make sure that you can be the brand embassador you want to be with lots of cool Dynatrace swag. On top, we like to surprise you with little goodies or depending on the occasion, bigger thank yous.

Computer glasses

Working on digital screens all day can take a strain on your eyes. To help you keep up your vision, we pay a contribution towards the costs of special computer glasses.

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.


In need of a longer break to recharge your batteries, achieve some personal goals or try something new? Our Sabbatical program offers you a special working time model for a longer period off work.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.