Director Product Management – Digital Experience (m/f/x)

  • Full time
  • Team: Leadership
  • Linz, Vienna
  • 4.6 / 5 on kununu

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You want to work closely with customers, discover new product opportunities and carry ideas from the spark of inspiration to market leadership?  

Who we are: 
Dynatrace is software intelligence for the enterprise cloud! We have reinvented cloud and application performance monitoring to a full scale with end-to-end visibility of every user, across every application, anywhere in the digital ecosystem. The Dynatrace platform is easy, automatic, AI powered monitoring! 

What you will be part of: 
As Director Product Management you are responsible for the strategic product direction for our Digital Experience Solution. Together with your team you shape the product experience, product roadmap and vision. 
Digital experience monitoring is part of our all-in-one platform, connecting front-end monitoring and the outside-in user perspective with application performance to understand the impact across your full-stack on user experience and business outcomes. 

Digital experience includes AIOps, providing intelligence to improve every user experienceReal user and synthetic monitoring combined with 4k movie-like session replay, provide application optimization, enhanced customer experience and superior customer support across all digital channels.

In your future role

  • Make sure you have a great product team (recruit and hire, sense of progress, promote proactively, identify underperformance) 
  • You work on the product vision with the leadership team and are responsible for steering your product management team in the right direction 
  • As a leader of a team of 3-5 Technical Product Managers you live, support and develop the Dynatrace values and culture. 
  • You inspire and empower the product managers on your team through mentorship and coaching and drive cross-lab team alignment
  • You own the functional- and usecase-based aspects of product development, represent the end user’s point of view, and strive for innovative solutions by answering the WHY and understanding the end user’s pain points. 
  • You work together with our agile R&D teams to deliver product capabilities that WOW customers and create value-add that sells and impacts product adoption in a measurable fashion. 
  • You manage cross-functional product initiatives with our customer support to excel in customer support situations, prevent escalations and “smooth sailing”. 
  • Together with our product marketing you communicate the value-add (e.g. blog posts, videos, etc.). 

Your profile

  • Several years of experience in a comparable position or in software-engineering with leadership responsibility in the areas of web or mobile applications 
  • Passionate about technology and self-driven towards amazing customer experience  
  • Ability to think big, but at the same time break things down into smaller components, and build high-level roadmaps from that 
  • Clear sense of ownership and accountability, strong communication skills towards team, peers and stakeholders alike, as well as a bias for action 
  • Willingness to travel (< 15%)  
  • Experience with web or mobile analytic tools   

You will love this job if...

  • you want to work at a global leader in Software Intelligence with flat hierarchy and open culture 
  • you are searching for an international diverse workplace 
  • you want take over a responsible innovative position where you can drive things forward 
  • you show passion for empowering others to drive innovation using technology 

Due to legal reasons we are obliged to disclose the minimum salary for this position, which is € 80,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. 
 
Apply online and be part of our extraordinary Product Management Team. 

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Sports activities

You want to stay active? We got you! Join our running courses, yoga classes or other fitness activities and challenges, and get discounts to your local gym.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

Ergonomic workplaces

Height-adjustable desks, allowing you to sit or stand while working, large, multiple monitors, laptop stands, a selection of chairs to choose from and ergonomic mice, will support your wellbeing at work. Also, learn more about ergonomic workplaces in offered workshops.

Mental health

Staying healthy physically and mentally, is a huge priority for us. Next to many great sports activities, we are also continuously expanding our offering of coachings and workshops for your mental wellbeing.

Regular team events

We strongly believe in celebrating our successes together and enjoy each other's company. We like to party, take trips, do sports or cook together – also remote but even more so in person.

Team spirit

We help each other, mentor each other and push each other to grow, fostering a unique culture of collaboration.

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

DevOne®

The developer conference in the heart of Europe, Linz AT. As host and organizer of the event, we always make sure that every Dynatracer interested in joining our beloved conference can do so.

Innovation Days

Great ideas, deliverables, presentations, collaboration and lots of fun: That is our quarterly Innovation Days, in which you get to spend 24 hours on a project of your liking together with your colleagues and bring these ideas to life.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.