Senior Product UX Designer (m/f/x): Digital Business

  • Full time
  • Team: User Experience
  • Graz, Linz, Vienna
  • 4.6 / 5 on kununu

Header
User Experience | Research | Design | Prototype | Technology | Complexity 
 
Do you love to solve complex design problems? Are you excited about building extraordinary UX? Are you looking for teammates who appreciate open communication and face challenges together? 
 
Dynatrace is a global leader in Software Intelligence, because the world needs software to work perfectly. Our innovative SaaS product helps customers to get a self-driving IT. Due to our high quality standards and cutting-edge technologies we are proud to convince customers like H&M, Delta Airlines, SAP, United Health Care, JP Morgan, and many others. 

Digital Business is a combination of platforms, tools, and services to deliver an unrivaled, world-class customer lifecycle experience. With such digital services we get deep insights into the customer journey enabling us to offer proactive support, identify new business opportunities, drive operational excellence, and ultimately ensure customer success
 
Your work will mainly focus on improving the end-to-end UX of some of our systems including licensing provisioning and management, identity and access management, as well as of a brand-new customer experience portal. In close collaboration with product managers, software engineers, and other global designers you will strive for creating consistent and compelling experiences across those areas. 

Your role

  • Join and work with a global UX team of about 30 designers sitting across our Dynatrace labs located in Austria, Poland, and the United States. 
  • Own and iteratively improve the end-to-end user experience of our Digital Business platform, for example including administration, billing & accounting, identity & access, licensing services. 
  • Plan and perform UX research, building insights from both qualitative & quantitative data in order to inform your proposed designs. 
  • Be as hands-on as needed to visualize and prototype design solutions (e.g. with IA, user flows, wireframes, mockups, UI, etc.). 
  • Continuously partner with global product managers, engineers, and other design practitioners. 

Your profile

  • You have 5+ years of experience and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems — not just websites or campaigns. Big bonus if matured working also on Enterprise software. 
  • You are fully comfortable working on business/technical/human challenges from beginning to end — e.g. planning and doing UX research, translating insights and data into concepts that form new products and features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship. 
  • You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. 

You will love and rock this job if

  • you master effective communications, no matter in which forms; you’ll use this skill daily to help people across the company understand the rationale behind your proposals, and the complex nuances of design problems. 
  • you are not afraid of collaborating with geographically dispersed teams. 
  • you can drive projects and people with great optimism and sense of ownership, while always being a team player, proactive doer, and at comfort with ambiguity. 
When applying for this role please include a link to a brief portfolio showing a few selected commercial projects you worked on in the past — clearly outlining the problems and/or business opportunities taken on with your work, as well as your role and specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, rather than focusing just on visual polish and final deliverables.

Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 50,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience.

Join us now! 
Please apply with both your resume and portfolio in English.




Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Team spirit

We help each other, mentor each other and push each other to grow, fostering a unique culture of collaboration.

DevOne®

The developer conference in the heart of Europe, Linz AT. As host and organizer of the event, we always make sure that every Dynatracer interested in joining our beloved conference can do so.

Family support

From maternity and paternity leave as well as individual arrangements to a smooth return and flexible hours after your leave – we support you in both ventures, work and family.

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.

Relocation support

You are ready to pack your bags for us? Our relocation support team will make sure everything goes as smooth as possible. Followed by a great offering of German courses for you and your partner.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

Sports activities

You want to stay active? We got you! Join our running courses, yoga classes or other fitness activities and challenges, and get discounts to your local gym.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

Ergonomic workplaces

Height-adjustable desks, allowing you to sit or stand while working, large, multiple monitors, laptop stands, a selection of chairs to choose from and ergonomic mice, will support your wellbeing at work. Also, learn more about ergonomic workplaces in offered workshops.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.