Continuous customer experience management for SAP C/4HANA

Customer experience is a key revenue driver, especially in commerce. To keep up with the demands of today’s business, Dynatrace and SAP C/4HANA enable you to enhance customer experiences, accelerate innovation, and modernize operations.

Monitoring built for SAP C/4HANA

Customers expect a lot these days and their digital experiences need to be seamless. With Dynatrace, you can deliver perfect software experiences with real-time intelligence into customer satisfaction and behavior, your applications, and the performance of your hybrid multi-cloud.

  • Optimize every single customer journey and reduce outages by 85%
  • Increase productivity 3x
  • Run and build test cycles 3x faster
  • Identify problems in 94% less time
Dynatrace creates baselines for all your critical pages, with no configuration. You'll know immediately if any steps in your customer-conversion funnel are slow or failing.
Trust Dynatrace automatic detection of external services. Monitor and validate SLAs and the functionality of the critical services that your application depends on.

These companies trust Dynatrace for tuning of SAP e-commerce platforms

  • Aldo Group logo
  • Asics logo
  • British Amercian Tobacco logo
  • Exxonmobil logo
  • GlaxoSmithKline logo
  • Hornbach logo
  • Pixelpark logo
  • RadioShack logo
  • Travis Perkins logo
  • XXXLutz logo

Monitor, analyze, and boost customer experience

Dynatrace gives you the ability to see applications the way your customers do, which allows teams full operational insight. This insight is the key ingredient to stay competitive in today's market.

  • Awareness into where performance matters most
  • Know each customers journey and interactions with your application
  • Prioritize performance optimization based on real digital-business outcomes
  • Better collaboration with IT around a common language based on digital experience
Even the most complex environments will be mapped out nicely by Dynatrace in real time. External services and 3rd party content as well as content delivery networks are detected and their impact on your users is measured accurately.
See user analytics figures.

Certified integration for SAP Commerce Cloud

Performance monitoring is key for supporting commerce business. Dynatrace is the only APM vendor to achieve certified integration for SAP Commerce Cloud and provides deep integrated application and business process monitoring, including performance analysis.

For years SAP engineers and experts use Dynatrace as their preferred tool for performance management and root cause analysis.

SAP Premium Certified Integration with SAP Applications

Travis Perkins delivering digital experience successfully with SAP and Dynatrace

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