Continuous Digital Performance Management for SAP Hybris

Digital experiences are key revenue drivers, especially in e-commerce. To keep up with the demands of today’s business, Dynatrace and SAP Hybris enable you to enhance digital experiences, accelerate innovation and modernize operations.

Delivering digital customer experience requires a modern approach

Dynatrace gives you the ability to see applications the way your customers do to give you a competitive edge in today’s market. With the challenges of the omni-channel customer experience, there is a need for a user-centric approach to monitor, analyze and optimize customer experience with an enhanced 360-degree view of every single user journey.

Dynatrace detects all your site's pages automatically—no configuration required. You immediately see how your homepage, product, and category pages are performing. With Dynatrace, architectural validation is easy! We tell you if your database is slow or if your pages are sending too many database requests. Stop the finger-pointing—now exactly how to address problems. Dynatrace creates baselines for all your critical pages, with no configuration. You'll know immediately if any steps in your customer-conversion funnel are slow or failing. Trust Dynatrace automatic detection of external services. Monitor and validate SLAs and the functionality of the critical services that your application depends on.

These companies trust Dynatrace for tuning of Hybris e-commerce platforms

SAP Hybris CEC Cloud Services & Support

“Dynatrace provides us with end-to-end profiling of a customer journey, which allows us to easily isolate and repair problem areas within that journey. This guarantees a better end-user experience and for us a more satisfied Cloud Customer.”

- Andre Boutet, Senior Director, Global Infrastructure

Monitoring built for Hybris ECP and YaaS

With one solution get a full understanding how your customers are doing and how they are contributing to your e-commerce success. Learn where they are coming from and for which devices you need to optimize for.

Even the most complex environments will be mapped out nicely by Dynatrace in real time. External services and 3rd party content as well as content delivery networks are detected and their impact on your users is measured accurately. Monitor the execution of background jobs and see their impact on the rest of the application or the database. Identify failed jobs and deep dive into problem resolution. Realtime analysis of every customer transaction and business reporting enables you to gain insight into impact of marketing activities and the influence of a high-performing site on your business. Delight your customers with page-speed and your business will be delighted, to. See user analytics figures.

Certified integration for SAP Hybris

Performance monitoring is key for supporting eCommerce business. Dynatrace is the only APM vendor to achieve certified integration for the Hybris e-commerce stack and provides deep integrated application and business process monitoring, including performance analysis.

For years Hybris engineers and experts use Dynatrace as their preferred tool for performance management and root cause analysis.

For more details on how Dynatrace and SAP Hybris work together, click here.

SAP Certified Integration with SAP Applications

Travis Perkins delivering digital experience successfully with SAP Hybris and Dynatrace

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