BOSTON, Mass. – Aug. 1, 2018 – Software intelligence company, Dynatrace, today announced that it has been named a 2018 Gartner Peer Insights Customers’ Choice for Application Performance Monitoring Suites. Gartner defines Application Performance Monitoring (APM) Suites as one or more software and/or hardware components that facilitate monitoring to meet three main functional dimensions: (1) Digital experience monitoring (DEM) (2) Application discovery, tracing and diagnostics (ADTD) (3) Artificial intelligence for IT operations (AIOps) for applications.

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The Gartner Peer Insights Customers’ Choice Distinction is based on feedback and ratings from end-user professionals with experience purchasing, implementing and/or using the product or service. Vendors must have a minimum of 50 published reviews, with an average overall rating of 4.2 stars or higher, to be named a Gartner Peer Insights Customers’ Choice.

Dynatrace garnered 301 verified customer reviews, the highest number of reviews submitted among those vendors designated as a 2018 Gartner Peer Insights Customers’ Choice, totaling an average 4.4 out of 5 rating as of August 1, 2018.

Some of the reviews that contributed to Dynatrace’s recognition:

John Van Siclen, CEO at Dynatrace, stated, “We’re happy when our customers are successful, which means we need to stay on top of our game; constantly evaluating how the IT and cloud landscape is changing, and the challenges this might throw at our customers now, and in the future.

“When we saw the cloud on the horizon – hybrid, multi-cloud, microservices and webscale – we knew it would create disruption for ITOM tooling, including APM. Complexity would go off the chart, virtualization would shift infrastructure and network monitoring to a software discipline, dynamic container environments would render classic agent instrumentation techniques obsolete. We took a radical approach and reinvented our monitoring platform from the ground up, automatic and easy, with AIOps at the core.  This new platform is now powering the clouds behind the digital transformation of hundreds of the world’s greatest brands.

“A massive thank you to all who support us, and to our future customers too. You have the hardest job on the planet, driving software defined digital transformation, but we are here to lift the pressure from you, remove guesswork and make your life easier. Thank you to everyone who reviewed us and made us a Gartner Peer Insights Customers’ Choice for 2018 for APM Suites.”

Earlier this year, Dynatrace was named a Leader by industry experts in the Gartner Magic Quadrant for Application Performance Monitoring Suites, and was positioned furthest to the right on Gartner’s completeness of vision axis. Dynatrace is the only company to hold a Leader position across all eight iterations of this Gartner Magic Quadrant report.

About Peer Insights:

Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 70,000 verified reviews in more than 200 markets. For more information, please visit


Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights, and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its affiliates.

Gartner, Inc., Magic Quadrant for Application Performance Application Monitoring Suites, Will Cappelli, Sanjit Ganguli, Federico De Silva, March 19, 2018.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.