Smooth sailing to innovation in the cloud at Carnival Cruise Lines
"Dynatrace is really helping us feel more confident about cloud migration."
About Carnival Cruise Lines
- $10bn+ annual revenues
- Nearly 10% of cruise industry revenues
- 1 in 4 customer reservations made via the website
- Part of the $20.8bn Carnival Corporation
Industry
TravelStory Snapshot
Instant time to value
AI-assistance creates precise answers in real-time
AI-assistance creates precise answers in real-time
Optimizing conversions
Teams can focus on business outcomes, not alerts
Teams can focus on business outcomes, not alerts
Mastering the cloud
With automatic and intelligent observability
With automatic and intelligent observability
Validating innovation
New builds measured against prior baselines
New builds measured against prior baselines
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Challenges
Before Dynatrace, Carnival had been using multiple legacy monitoring solutions, but none were providing the visibility it needed into its cloud environment; instead flooding the team with alerts and false positives. With annual revenues exceeding $10 billion, accounting for nearly 10 percent of the cruise industry’s total revenue, and 1 in 4 customer reservations made through its website, digital performance is a business-critical priority for Carnival.
"Dynatrace is able to lead – the connecting of the dots really is an example of AI. It’s the first that I’ve seen that has actually had an impact."
Why Dynatrace
- With Dynatrace, Carnival was able to consolidate multiple monitoring tools to obtain a single view of the truth, which allows IT teams to see and act upon performance problems in real-time.
- Dynatrace’s AI eliminates false positives, so Carnival’s IT teams remain focused on critical business metrics like conversions, rather than mining through alerts.
- Dynatrace’s zero-configuration and auto-instrumentation capabilities futureproof scalability, so Carnival can continue migrating applications to the cloud without the fear of blind spots emerging in more dynamic environments.
- Dynatrace enables Carnival to test the performance of new builds and measure them against baselines for prior builds, allowing the team to deploy with confidence and accelerate the speed of innovation.
"Ultimately, the cloud is all about performance and scalability for us. Dynatrace needs to be part of that journey, to confirm the gains we expect."
BT Digital transforms service operations with Dynatrace to drive improved customer experience
"Dynatrace was light years ahead of any other solution in its space. It provided instant value through its ability to identify issues in real time, instead of 30 minutes after the fact."
Reduced complexity
Unified platform replaces 16 monitoring tools
Unified platform replaces 16 monitoring tools
Faster answers
Root cause of issues identified up to 90% quicker
Root cause of issues identified up to 90% quicker
Better outcomes
Improved stability during major product launches
Improved stability during major product launches
Soldo Delivers More Secure Digital Interactions and Boosts Customer Satisfaction with Dynatrace
"The precise answers we get from Dynatrace are invaluable and save our teams from wasting countless hours trawling through security alerts to understand our risk"
Confident technology innovation
By ensuring a more secure runtime environment
By ensuring a more secure runtime environment
Increased revenues
Higher volume of successful financial transactions
Higher volume of successful financial transactions
Enhanced security
Real-time vulnerability analysis and remediation
Real-time vulnerability analysis and remediation
Dubai Customs optimizes Mirsal Performance and enhances customer experience with Dynatrace
"Dynatrace is the best digital experience solution in the market"
Streamlined testing
90% reduction in tests, from 30 to 3 per release
90% reduction in tests, from 30 to 3 per release
Faster releases
Full visibility speeds up release cycle by 70%
Full visibility speeds up release cycle by 70%
Better user experiences
Identify and resolve issues quickly and proactively
Identify and resolve issues quickly and proactively
