Simplify SAP Monitoring with PowerConnect and Dynatrace

SAP systems are at the heart of many enterprise organizations. As these systems evolve, monitoring them has become increasingly complex, making a comprehensive end-to-end observability solution essential. PowerConnect by SoftwareOne bridges this gap by collecting rich telemetry data from SAP environments, while Dynatrace transforms the data into clear, actionable insights. Their partnership makes SAP observability faster to provision and simpler than ever.

SAP systems are used by many of the world’s largest enterprises, powering everything from finance to supply chain operations. However, monitoring SAP systems can be extremely challenging. As the SAP technology stack continues to evolve, it brings powerful innovations but also increased complexity due to the use of hybrid system architectures, massive amounts of data, and increasing adoption of cloud technologies. The IT teams that adopt SAP S/4HANA and benefit from RISE to achieve business efficiency also strive to maintain performance and reliability.

This growing complexity makes an end-to-end observability solution essential. With the PowerConnect application, Dynatrace makes it simple and quick to unlock deep visibility into SAP performance, on every level and for every requirement that modern, cloud native teams need to optimize. By seamlessly capturing metrics, logs, traces, and business events in one unified platform, teams are able to surface actionable insights and pinpoint issues in just minutes.

Seamlessly monitor SAP systems with Dynatrace

The latest version of the Dynatrace PowerConnect app for SAP Monitoring gives you a streamlined, intuitive experience that’s designed to make SAP observability faster to provision and easier to use. It was purpose-built to harness the full power of the Dynatrace® platform by bringing together real-time data ingestion, built-in data security, AI-powered analytics, and automation in a single, unified platform. With simplified deployment and configuration, you can activate SAP monitoring in just a few clicks.

PowerConnect-instrumented SAP systems feed observability signals straight into the Dynatrace platform. The PowerConnect app on the Dynatrace platform takes care of all necessary provisioning and settings, so the SAP metrics, logs, traces, and business events land securely in Grail™, the Dynatrace data lakehouse, and are available for Dynatrace Davis® AI analysis and reporting with powerful dashboards and trace-level analysis. Dynatrace automatically discovers the topology model of your SAP transactions, giving you a comprehensive and clear view of the relationships and dependencies between the different databases, systems, servers, applications, and interfaces you use.

IT landscape observability for SAP and interconnected systems

You no longer need to use multiple disconnected tools, perform manual instrumentation, or fly blind. You can now quickly, easily, and efficiently get all the data and insights you need into your IT landscape, including deep insights into SAP transactions, processes, jobs, iDocs, interfaces, cloud systems, and more. This is on top of the core Dynatrace platform capabilities for observing all your apps, clouds, networks, and infrastructure that your SAP runs on, depends on, and interacts with.

This is achieved by leveraging standard capabilities of the Dynatrace platform to observe SAP.

Accelerated root cause analysis

Dynatrace accelerates root cause analysis and proactive issue resolution in SAP environments. By combining real-time data with the Dynatrace Davis® AI engine, you can automatically detect anomalies, easily view core vitals with out-of-the-box metrics, trace issues down to individual transactions, and understand the business impact of performance issues. This reduces mean time to resolution and helps prevent problems before they affect users or business operations.

Precise troubleshooting

Dynatrace offers precise troubleshooting of SAP operations by tracing individual SAP transactions inside the complex SAP systems down to the database level. This allows you to pinpoint performance bottlenecks, understand dependencies, and resolve issues faster. This capability leverages native trace analytics available on the Dynatrace® platform for OpenTelemetry traces, placing SAP transaction tracing on equal footing with all other OTel-enabled applications.

Ready-made dashboards

Purpose-built, ready-made dashboards are available for all common SAP observability use cases and practices. A library of 200+ SAP-focused dashboards with KPIs familiar to every SAP practitioner gets you started in minutes. Expand them on the spot, tailor them to your and your team’s needs and preferences with granular access control, and combine them with the non-SAP IT landscape observability signals to arrive at efficient business analytics and performance objectives tracking views. All Dynatrace dashboards show real-time metrics and display historical data for as far back as you choose to retain the PowerConnect data on the Dynatrace platform.

Dynatrace business events analytics and business process modeling

Dynatrace business events analytics, business-process modeling, and business-process monitoring work with SAP-sourced signals in the same way as with any other business events. PowerConnect feeds the Dynatrace business event ingest endpoint in real time, with information on business-relevant metrics and related SAP systems performance. This allows faster, data-driven business decisions and helps you and your team track key performance indicators—both technical and business—continuously, including any business-specific signals you configured on the PowerConnect agent side with custom SAP data extractors.

RISE with SAP, with confidence

For any organization transitioning to SAP RISE, the need to maintain optimal observability before, during, and after the move is critical. With Dynatrace and PowerConnect, it’s not only straightforward, it’s simple. You get full visibility into your SAP landscape in the cloud and on-premises, on SAP S/4HANA, and on ECC.

PowerConnect is certified on all commonly used S/4HANA and ECC platforms. All PowerConnect observability signals land on the same, single Dynatrace platform, so you benefit from continuous, AI-powered insights into your SAP systems that ensure a smooth transition and minimal risk throughout your modernization journey.

Start monitoring your SAP systems today

To get started, turn on PowerConnect on all your SAP systems and follow the instructions in the PowerConnect documentation.

• As PowerConnect is certified to deploy on SAP systems, the procedure is similar to that of other SAP platform extensions.
• This results in PowerConnect metrics, logs, traces, and business events data being sent to Dynatrace.

Then, go to the Dynatrace Hub and request PowerConnect for SAP on Dynatrace app from SoftwareOne. You’ll be provided with the ZIP artifact download.

• Add the PowerConnect app to your tenant using the in-product Hub app (on your tenant: Hub > Manage > Upload app).
• Once the app is installed, open it and follow the instructions. The app will set up the Dynatrace platform to make the best out of PowerConnect signals.

This results in setting up Dynatrace OpenPipeline for PowerConnect data ingest, provisioning Grail buckets for security and performance, and deploying ready-to-use PowerConnect dashboards.

That‘s it. Now you can explore how your SAP systems perform by:

• Using the Dashboards app to get an overview or track specific SAP KPIs for all vital SAP components, already set up for you
• Using the Distributed Tracing app to analyze traces of the SAP transactions
• Using the Business Flow app to model SAP-run processes and analyze business events forwarded by PowerConnect to Dynatrace

Getting started with PowerConnect for SAP monitoring in Dynatrace is crucial to transforming your SAP performance management. In minutes, you can unlock powerful, use case-driven dashboards and gain deep insights into SAP systems.

PowerConnect by SoftwareOne seamlessly delivers SAP system data, while Dynatrace turns that data into actionable answers about performance, availability, usage, and business process health. Together, they’re the ultimate solution for SAP observability. So stop waiting. Start your journey today by visiting the Dynatrace Hub.

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