Stop cart abandonment in its tracks
In retail, every customer interaction matters. And CIOs must transform IT systems to shape customer journeys across every touchpoint, drive loyalty, and exceeding expectations. Dynatrace delivers unified observability to remediate, predict, and prevent issues before they disrupt customer experiences.
Delight customers and drive operational efficiency
Here’s how Dynatrace provides a unified view across your entire IT landscape.
- Prevent frustration: Identify issues like slow loading times before they cause cart abandonment.
- Fix issues proactively: AI-powered insights help you address software problems before they impact customers.
- Streamline supply chain: Avoid delays and ensure on-time product availability.
- Enhance security: Mitigate cyber threats and protect customer data.
- Focus on strategy: Automate tasks and resolve issues faster, freeing up your IT teams to innovate.
CIOs agree: Taming the data explosion drives brand loyalty
Observability is essential for thriving in today’s complex cloud environments and ensuring your critical retail applications are always reliable, resilient and running. A global survey of 260 retail CIOs and senior IT leaders shows:
- 91% say the complexity of their technology stack has increased in the past 12 months
- 12 different platforms and services span the average multicloud environment
- 87% say the explosion of data is beyond human ability to manage
A Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms
Read the complimentary report to see why Gartner positioned us highest for Ability to Execute in the latest Magic Quadrant.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Dynatrace. Dynatrace was recognized as Compuware from 2010-2014.
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Take the first step to delivering next-generation retail experiences
Contact Dynatrace to arrange a free demo and see exactly how our unified observability and security platform delivers the AI-powered answers teams need to automate tasks, resolve problems faster, and ensure software works perfectly for stakeholders and customers.