xMatters

xMatters powers the world’s most reliable customer experiences.

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Product information

Overview

xMatters is a service reliability platform that helps DevOps, SREs, and operations teams automate workflows, ensure infrastructure and applications are always working, and rapidly deliver products at scale. Our code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: the happiness of your customers.

Combined with xMatters, Dynatrace provides teams with automated root cause analysis of digital service degradations which triggers an automated remediation process in xMatters.

Details

Key Features

xMatters increases your teams’ efficiency with Dynatrace by:

Aggregating data into alerts to inform resolvers about the full scope of the issue
Suppressing the noise and only relaying only the most critical information to optimize on call response for impacted digital services
Triggering automated tasks to increase incidence response efficiency
Automatically updating Dynatrace problems with user responses, comments, and actions taken by xMatters