Jira for Workflows enables you to create Jira tickets and manage the ticket lifecycle through actions like these:
Define various notification triggers
- Use the power of DQL and leverage events to create Jira tickets for any problem, security incident, or attack with workflows.
- Use Business events as a trigger to create Jira tickets on extended events like a failed release validation, certain logs messages, or external system events.
Flexible content composing
- Enrich ticket information with tags, hierarchy details, or any arbitrary entity information.
- Leverage expression builder for simple message composition.
- Leverage ownership information to dynamically assign a ticket to the correct user, user group, or project.
- Combine various steps to post a newly created ticket to a Slack or MS Teams channel.
Manage the incident lifecycle
- Comment on tickets within remediation workflows to reflect the current status.
- Reassign tickets for further escalation.
- Resolve tickets when a remediation action is successful, or escalate it, if needed.
- Search for available tickets