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Dynatrace Assist
Dynatrace Assist: Ask, analyze, and act with Dynatrace Intelligence.
AppDynatrace Assist is your naturalālanguage gateway into Dynatrace Intelligence, the agentic operations system that brings the full platform together for you. Instead of switching between dashboards, queries, apps, and other tools, you simply ask a question and Dynatrace Intelligence responds accordingly, using Dynatraceās generative, causal, and predictive AI capabilities as well as all agentic tools provided by Dynatrace MCP Server. Like a true team member, Assist draws context from Grail, maps relationships through Smartscape, and collaborates with Dynatrace agents to deliver grounded, precise answers. As the conversation continues, you naturally move from insights and understanding to exploration and action. Ask. Analyze. Act.
Use Assist for use cases such as:
In-context assistance to help with onboarding, Dynatrace usage, and configuration topics
Explain Kubernetes warning signals, Logs, Problems, threat detection findings, or database insights integrated right into the respective app
Analyze your data, get insights, and recommend next steps right within the Assist chat interface
Interact with available Dynatrace foundational agents for deeper analysis when needed
and much more coming in the next weeks and months.
To get started with this app, you simply need to enable generative AI functionality for your environment and assign the necessary permissions to the relevant user groups via a policy. See our documentation for further details.
Once users have access, all they need to do to get started is to select the new Assist entry (below the global search) in the dock and ask Dynatrace Assist their desired question, or select one of the example prompts.
Curious to understand how Dynatrace Intelligence generative AI is being adopted across your environment? Check out the read-made dashboard called āGenerative AI feature adoptionā.
*Please note that your prompts are sent to LLMs hosted by enterprise vendors such as Microsoft Azure AI and AWS Bedrock, which power Dynatrace Intelligence generative AI. These vendors don't store the submitted data or any responses. The prompts and related responses are used only to serve your experience. Neither our enterprise vendors nor Dynatrace use the prompts to fine-tune or improve any models or services, or to train models across customers or environments.
Dynatrace may store prompts submitted to Dynatrace Assist and the responses provided by the LLMs to better understand use cases, contextualize feedback on those responses, and identify additional user expectations.*

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Dynatrace Assist now supports agentic capabilities, which let you ask questions and analyze issues from a single conversational interface powered by Dynatrace Intelligence. It combines generative, causal, and predictive AI with environment context (Grail and Smartscape) to deliver transparent, dataābacked recommendations and endātoāend remediation guidance.
Read more about the release here, or learn more about how to get started with Agentic mode.
With the launch of Dynatrace Intelligence, the Ask Davis CoPilot app has been renamed to Dynatrace Assist. You'll also see refreshed icons across the interface for clearer, more consistent visuals.