ERT helps medical researchers accelerate clinical trials with
AI-assistance from Dynatrace
Legacy software compounds complexity
ERT has grown rapidly in recent years, both organically and through a string of acquisitions that each came with its own technology stack and toolchain. As a result, the company found itself with an increasingly complex, hybrid environment spanning a multitude of legacy systems and cloud platforms. This became even more complex as ERT began to migrate towards a cloud native architecture running on Kubernetes, and its plans to transition these workloads to AWS would increase that complexity even further.
With so many disparate monitoring tools being used to manage IT performance, ERT’s operations team was unable to maintain observability across all business departments and IT environments, in a single view. This made it difficult to get the precise answers needed to continuously identify, understand and resolve any anomalies or performance issues that arose, to accelerate innovation and optimize user-experiences. ERT realized it needed to standardize its CI/CD processes and consolidate its monitoring and management solutions into ‘one DevOps toolchain’.
Simplifying complexity with Dynatrace
ERT selected Dynatrace to enable its vision of ‘one DevOps toolchain’, having been impressed by its easy implementation and the rich AI-powered insights it could provide. Senior Systems Engineer Christian Heckelmann was able to set up a trial account and roll-out Dynatrace to one of ERT’s IT environments in just minutes during a train journey, and was astonished by how quickly it was able to light-up the entire application and infrastructure topology and start surfacing insights.
"We were able to deploy Dynatrace within minutes, and were amazed by how much information we were able to glean about our environment so suddenly – that was a real ‘wow’ moment. Having that visibility across all our environments, in a single view, is nothing we’ve ever seen in any other platform," said Heckelmann.
“If we didn’t have Dynatrace, our operations team would almost certainly be waking up more often in the night because of errors that could have been prevented.”
“We were able to deploy Dynatrace within minutes, and were amazed by how much information we were able to glean about our environment so suddenly. It’s nothing we’ve ever seen in any other platform.”
“Dynatrace fundamentally changes the way we work, and allows our teams to deliver software innovation faster, without wasted time and effort.”
“By providing advanced observability across our DevOps processes and app delivery pipelines, Dynatrace allows us to see the smoke before the fire starts to burn. We can stop bad code from ever reaching production, so it never becomes a problem.”
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