UX Writer / Content Designer (m/f/x) – Senior to Principal level


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User Experience | UX Writing | Content Strategy | Technology | Complexity

Do you believe that content is one of the core components of great UX? That successful UX writing is about more than just well-written button labels? That when it comes to product experience, every word counts? So do we.

We think of UX writers as UX designers whose output is content; they bring more than just language skills to the table. We’re not looking for someone to dot our i’s and cross our t’s. We’re not looking for someone who can write punchy website copy for marketing purposes. Our product is complex. We need people who can help us craft clear and consistent product copy, help set vision and plans for content development, and drive cohesive product narratives across multiple touchpoints.

As an experienced UX Writer & Content Designer you will join an international team of 30 multidisciplinary designers & researchers spread across our R&D labs in Austria, Poland, Spain, and the United States.

Your role

  • Work with our global team of designers, PMs, engineers, and beyond, striving to establish cohesive language and a unified voice across our entire product.
  • Create and lead the roadmap for Content Design & UX writing within our global UX team.
  • Provide strategic writing direction, tooling recommendations, and UX writing guidelines.
  • Use writing & editing skills to craft text that facilitates user navigation, including onboarding, error messages, instructional and support materials, and other components of the end-to-end user experience.
  • Audit our product and review existing terminology, test for comprehension, and push for approachable plain-spoken alternatives.

Your profile

  • At least 6 years of experience and a demonstrated track record of dedicated UX writing and content design for complex software products and systems — not solely websites or advertising campaigns.
  • Writing with succinctness and simplicity in mind is second nature to you.
  • Native fluency in written and verbal English, with excellent writing and editing skills.
  • Solid understanding of UX design principles, processes, user research, and success metrics evaluation.
  • Proactive team player, problem solver, and quick to tackle complex technical topics.
  • Very familiar with collaborating daily with multidisciplinary teams of designers, product managers, engineers, and other business stakeholders.

You will love this job, if you ...

  • understand that machines need to speak human because humans will never speak machine.
  • are driven by the big impact that little words can have.
  • can drive projects with a great sense of ownership, autonomy, collaboration, proactivity, and optimism
  • excel in explaining complex technical problems on napkins. We have a lot of both.
  • want to help growing a stellar content design & UX writing team.
  • are looking for teammates who appreciate open direct communication and who face challenges together.
  • want to join a diverse and passionate team of people from all around the world.
When applying for this role please include a link to a brief portfolio showing a few selected commercial projects you worked on in the past. Please make sure your selected samples include contextual descriptions so that we can understand your approach and thought process, the challenges faced, improvements implemented, and also see before & after examples of copy and content. 

Please kindly apply with both your resume and portfolio in English.
A cover letter would also be highly appreciated.

Join us now!

Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 50,000 gross per year (based on full-time employment). We offer a higher salary in line with qualifications and experience.

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

Due to the Covid-19 pandemic and to keep our Dynatracers safe, we adapted to a hybrid working model (partly Home Office, partly at the Office). In the Post-Covid 19 reality, there will be the option to choose between a hybrid (mix of Remote Work and at the Office Work) or full onsite (at the office) working model.

Benefits of becoming one of us:

Computer glasses

Working on digital screens all day can take a strain on your eyes. To help you keep up your vision, we pay a contribution towards the costs of special computer glasses.

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.

Mental health

Staying healthy physically and mentally, is a huge priority for us. Next to many great sports activities, we are also continuously expanding our offering of coachings and workshops for your mental wellbeing.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Commuter benefits

You can choose between different options for your daily commute, which may vary from lab to lab: reserving a parking spot at a small fee, a fully paid public transportation ticket or receiving a money voucher when selecting to commute by walk, scooter or bike.

Employee discounts

We've teamed up with various suppliers and partners to offer you special discounts for their products and services. This way you can make quite some savings and benefit from exclusive offers.

Team spirit

We help each other, mentor each other and push each other to grow, fostering a unique culture of collaboration.

Ergonomic workplaces

Height-adjustable desks, allowing you to sit or stand while working, large, multiple monitors, laptop stands, a selection of chairs to choose from and ergonomic mice, will support your wellbeing at work. Also, learn more about ergonomic workplaces in offered workshops.

Personal & Professional development

From conference & meet-up attendances to various internal training programs, e-learning courses, our Leadership Journey and the Dynatrace Learning Platform as well as support to get various certificates – we want you to stay on top of things and continue to develop.

Swag & Goodies

We make sure that you can be the brand embassador you want to be with lots of cool Dynatrace swag. On top, we like to surprise you with little goodies or depending on the occasion, bigger thank yous.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.