Senior Product UX Designer (m/f/x)

  • Full time
  • Team: User Experience
  • Linz
  • 4.63 / 5 on kununu

Header
User Experience | Research | Product Design | Technology | Complexity 

Do you love to solve complex design problems? Are you excited about building extraordinary customer journeys? Are you looking for teammates who appreciate open communication and face challenges together?

Founded 15 years ago and currently counting over 2.200 passionate employees worldwide, Dynatrace is a global leader in Software Intelligence — because the world needs software to work perfectly! Our innovative SaaS product helps customers get a self-driving IT. Due to our high quality standards and cutting-edge technologies we are proud to serve companies like H&M, Delta Airlines, SAP, United Health Care, JP Morgan, and many others!

As an experienced Product Experience Designer you will join a global team of 25+ designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States. You will focus on improving the end-to-end UX of one or more solutions part of our software intelligence platform, working in close collaboration with product managers, software engineers, and other designers. You will tackle complex challenges and help bring the company vision to life by shaping intuitive and delightful customer journeys, significantly impacting development and future direction of our product.

Your role

  • Own and iteratively improve the end-to-end UX of a solution part of our software intelligence platform.
  • Plan and perform all needed research (on users and the competitive landscape), building insights from both qualitative & quantitative data in order to inform your proposed designs.
  • Be as hands-on as needed to clearly visualize, prototype, test, and measure design solutions — e.g. with IA, user flows, wireframes, mockups... but also surveys, user testing, usability heuristics, user-centred metrics, etc.
  • Act as a customer advocate while continuously partnering with product managers, engineers, and other design practitioners.

Your profile

  • You have solid experience and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems — definitely not just websites or campaigns. Even better if matured working also on B2B Enterprise software.
  • You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. Most preferably at a software product company.
  • You are fully comfortable working on business+technical+human challenges from start to end — e.g. planning and doing UX research, collecting and translating insights and data into concepts that form new products & features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship.
  • You boost very strong communication and cross-functional collaboration skills, in English.

You will love this job if you

  • can drive projects with great sense of ownership, autonomy, collaboration, proactivity, and optimism.
  • thrive and deeply enjoy working with multidisciplinary teams, and are at comfort with ambiguity.
  • are not afraid of collaborating with geographically dispersed teams.
  • are keen to continuosly improve your skills and grow within your craft.
When applying for this role please include a link to a brief portfolio showing a few selected commercial projects you worked on in the past — clearly outlining the problems and/or business opportunities taken on with your work, as well as your role and specific responsibilities as part of a multidisciplinary team. That should mostly touch on the process applied to find solutions and overcome challenges, rather than focusing just on visual polish and final deliverables.

Please apply with both your resume and portfolio in English. Cover letter appreciated.

Join us now!

Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 50,000 gross per year (38.5 h/week). We offer a higher salary in line with qualifications and experience.

#LI-DNI

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

Employee discounts

We've teamed up with various suppliers and partners to offer you special discounts for their products and services. This way you can make quite some savings and benefit from exclusive offers.

Computer glasses

Working on digital screens all day can take a strain on your eyes. To help you keep up your vision, we pay a contribution towards the costs of special computer glasses.

Corporate responsibility

We care for the communities we are part of and give back whenever possible. We participate in charity actions as a company and encourage our teams to do so as well. And we shop local, organic and fair-trade.

International & diverse

We are a diverse, passionate and open-minded group of experts with a strong international mindset. Our diverse backgrounds, identities and perspectives is something we respect, appreciate and value highly.

Leading software

You will work on the latest technologies and innovations, and create value for millions of people worldwide with what you do.

Relocation support

You are ready to pack your bags for us? Our relocation support team will make sure everything goes as smooth as possible. Followed by a great offering of German courses for you and your partner.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Regular team events

We strongly believe in celebrating our successes together and enjoy each other's company. We like to party, take trips, do sports or cook together – also remote but even more so in person.

Family support

From maternity and paternity leave as well as individual arrangements to a smooth return and flexible hours after your leave – we support you in both ventures, work and family.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.