Problem notification

Efficiently filter problem notifications with alerting profiles

The latest Dynatrace release introduces an important change in the way that notifications are sent out for detected problems in your environment. To date, personalized watch settings have been used to define how alerts are sent out for detected problems. This approach has proven to be cumbersome within large environments. Also, watch settings can’t account for important factors of detected problems, such as severity levels and tag-based filters. Alerting profiles … read more

Custom alerts: What you set is what you get

Dynatrace offers powerful artificial intelligence that automatically detects performance anomalies in your environment. When such problems are detected, Dynatrace sends out real-time alerts with correlated root-cause analysis details that facilitate problem resolution. There can be situations, however, when you don’t want to receive alerts related to certain known problems. For example, you may not want to be alerted each time your free disk space drops below 30%, or when a certain … read more

Problem severity classifications now available

Over the past couple of years, we’ve discovered that classifying detected problems based solely on impact to related services and applications is insufficient. For example, serious application availability problems can sometimes be difficult to recognize amidst unrelated infrastructure resource problems. This is why we’ve introduced problem severity levels to help you focus on severe problems (for example, application availability problems) while ignoring insignificant resource issues. The latest Dynatrace release introduces … read more

Use tags to efficiently route problem notifications

You can now filter Dynatrace problem notifications that are sent via email, Slack, HipChat, or other messaging services based on custom component tags. Applying custom tags to the monitored components in your environment enables you to route select problem notifications directly to responsible teams and 3rd party messaging systems. This dramatically reduces the number of extraneous notifications that your teams receive. Custom tags help you simplify the selection and grouping of … read more

Does your Liquid Infrastructure float? Or are you sinking in what you don’t know?

With so many new web technologies available, one might assume that things are getting easier for the average Operations-minded DevOps professional, but they aren’t. In fact, things are becoming more difficult. It used to be that a little background in shell scripting and some basic knowledge of infrastructure—whether it be networking or servers—could get you a long way. Then came virtualization and the Cloud and software-defined everything. Today you find … read more

Integrate problem notifications with ServiceNow

ServiceNow is one of the most extensive enterprise service management platforms available at the moment. The new Ruxit-to-ServiceNow integration is the perfect way to seamlessly report IT-service related problems into your organization’s ITIL process. ServiceNow provides enterprise service management software for efficiently managing the full spectrum of enterprise-related affairs, including legal, HR, finance, facilities management, marketing, and field operations. ServiceNow supports the IT Infrastructure Library (ITIL), an integrated, process-based, best … read more

VictorOps incident-notification and management integration

VictorOps is the real-time incident management platform that allows DevOps teams to manage their on-duty schedules and deliver problem notifications. VictorOps provides teams with a virtual environment where they can prepare for, react to, and recover from each incident regardless of location or device. Ruxit provides detailed problem and root-cause analysis for performance issues within your application and service infrastructure. By introducing VictorOps integration, Ruxit gives you the opportunity to notify co-workers about customer-facing performance … read more