The Dynatrace unified observability platform enables organizations to accelerate their cloud-native journeys. It simplifies complexity across multicloud and hybrid environments to deliver:
- AI-powered insights
- Enhanced cross-team collaboration
- End-to-end visibility
- Root cause analysis
See how Dynatrace helped these enterprises transform faster, reduce incidents, and ensure reliable digital experiences.
TD Bank
Read case study- $1.4T in assets under management
- 90,000 employees globally
- 27M customers
- 18B annual transactions
Goal
Deliver fast and reliable customer-centric banking services.
Complication
A hybrid multicloud and legacy stack, coupled with many disjointed monitoring tools, made it difficult to detect and resolve transaction failures quickly.
Solution
TD Bank chose Dynatrace for its:
- Unified view across cloud, on-premises, and legacy systems
- AI capabilities to instantly pinpoint the root cause of emerging issues
- Ability to drive toolchain consolidation and automation to reduce maintenance
Dynatrace empowered TD Bank to shift from reactive firefighting to proactive operations.
Faster response: 25% more incidents identified proactively and responded to 20% faster
Improved reliability: Transaction failure rate dropped from 0.16%to 0.06%, and there was a 60% reduction in irritants for customers
Cost optimization: Up to 45% reduction in monitoring tool and infrastructure costs via consolidation
Increased efficiency: Dynatrace contributes to 75% of the total efficiency savings achieved via AIOps
Deutsche Telekom
Read case study- €114B revenue
- 211,000 employees
- Millions of customers
Goal
Provide constant connectivity and a hyper-responsive customer experience.
Complication
With more than 70% of applications running across multiple clouds, it was impossible to maintain a clear view of user experience using traditional monitoring approaches.
Solution
Deutsche Telekom chose Dynatrace for its:
- Single source of truth across multiple clouds, microservices, and APIs
- Davis AI to automatically identify and explain root causes
- End-to-end visibility to eliminate blind spots in a complex environment
Dynatrace empowered Deutsche Telekom to manage its cloud-native transformation with precision and speed.
Faster resolution: 61% reduction in root cause analysis
Improved customer experiences: 75% improvement in resolution time
Better collaboration: Cross-functional teams aligned around a single platform
Greater innovation: Delivered one of the best-ranked telco provider apps across Germany, Austria, and Switzerland
BNZ
Read case study- 1.2M customers
- 5,000 employees
- Top 4 largest banks in New Zealand
Goal
Deliver seamless banking experiences for digital native customers through a cloud-first strategy.
Complication
Hybrid cloud and legacy infrastructure made it difficult to gain full visibility into the customer experience and ensure service reliability at scale.
Solution
BNZ chose Dynatrace for its:
- Automatic, intelligent observability across cloud and on-premises
- Ability to join the dots across distributed application stacks and touchpoints
- Granular root cause identification to predict and resolve issues before impact
Dynatrace enabled BNZ's cloud-native transformation by driving visibility, reliability, and agility.
Faster innovation: 58% increase in high-quality software releases
Improved reliability: 94% reduction in major service incidents over five years
Less disruption: AIOps drives superior customer experience through proactive issue resolution
Increased efficiency: Dynatrace integrates seamlessly with other key DevOps tools, such as ServiceNow
Dynatrace empowers organizations to innovate faster, improve customer experiences, and deliver seamless cloud-native digital experiences at scale.
