Training & Certifications

Developers, architects, and performance engineers will learn how to use advanced diagnostics features and best practices to find, fix, test, and ensure the reliability of their applications with every code change by shifting observability into their DevOps toolchain. In this session, you will learn how to: Become more comfortable using Dynatrace to diagnose application problems, understand the service dependencies, of the architecture, and know how and where to optimize.Diagnose the overall health of an environment from thousands of containers, pods, and services all the way to threads, exceptions, and response times of a single transaction end to end through all layers (Full Stack).Get feedback on transactions for developers.Do a top-down and bottom-up analysis (on single or multiple transactions).Understand the added value for developers to have an automated quality gate in the CI/CD pipeline.Make the diagnosis easy for others in your organization. Not everybody needs to be a “Dynatrace Expert”.Understand the value of Site Reliability Guardian and Workflows with performances as a self-service.Understand the Economic Impact of releasing bad builds into production.Explain the best practices for automatic load testing and release validation. How to build SLI/SLOs for continuous release comparison.Integrate, compare, and analyze load tests with Dynatrace.Compare and analyze Garbage Collection, Memory Allocation, Survived Objects, Thread Groups & blocking Threads as well as CPU Utilization for load tests or any on-demand analysis for that matter. Please be sure to meet or complete all the following before attending this session: You bring a basic understanding of performance engineering and services architecture.You 💜 Dynatrace 🤓.You have worked with the product and want to learn more.The Dynatrace Associate certification is recommended although Dynatrace Professional would be preferred. We will be working on a preconfigured environment with Automated Tagging, request attributes, API detection rules, application definitions, Management Zones, and Calculated Metrics just to name a few configurations. We will leverage the diagnostics based on these settings and it's important that a basic understanding of them is given. The Hands-on environment is an "Integration" environment linked with an endless CI/CD Azure DevOps Pipeline deploying bad builds and we will leverage Dynatrace Site Reliability Guardian for Performance as a Service and comparison of each release in an integrated automated quality gate. As Performance Engineers, we will use Dynatrace to understand and analyze code changes on failed releases. A basic understanding of load testing and CI/CD pipelines is recommended.

Leverage AIOps and Dynatrace AutomationEngine for automated problem remediation on your path toward operational excellence. In this session, you will learn how to: Learn how Dynatrace's Davis AI senses anomalies required to drive automation.Leveraging Dynatrace's AutomationEngine and Workflows to bring AIOPs to the next level.Implement Workflows to remediate common problems automatically. Please be sure to meet or complete all the following before attending this session: A Dynatrace Associate or Professional certification is helpful but not required.During the course, we will dive into Dynatrace Davis AI and Dynatrace AutomationEngine. A basic familiarity with those features is an advantage.

Build powerful queries to gain meaningful insights into your application performance & topology with logs in context.In this session, you will learn how to: Understand and use the most common DQL commands and functions.Construct advanced DQL Queries to drive answers out of a variety of data types.Leverage dashboards and notebooks for log visualizations and analyzing trends.Learn techniques to efficiently and effectively search, aggregate, and report data on-demand without the need for processing pipelines. Please be sure to meet or complete all the following before attending this session:Basic understanding of log data formats and Dynatrace Query Language (DQL).

Learn how Dynatrace seamlessly integrates with libraries and applications that are already pre-instrumented and how developers can augment their own code using OpenTelemetry.In this session, you will learn how to: Identify the core concepts and components the OpenTelemetry Standard is based on.Evaluate how Dynatrace seamlessly integrates telemetry data from libraries and applications that are already pre-instrumented with OpenTelemetry.Understand how OpenTelemetry differs from the out-of-the-box features of OneAgent.Apply augmentation to source code for applications that don't support OpenTelemetry.Analyze traces and metrics originating from OpenTelemetry using Dashboards, Unified Services, DAVIS, and Grail. This session has no session-specific prerequisites but please be sure to meet or complete all the overall Perform HOT session prerequisites before attending the HOT session.

Fast-paced environments can no longer depend on manual effort to validate new software versions. Leverage the power of Dynatrace, workflows, and the new Site Reliability Guardian to gain confidence in your releases and stop bad code from reaching your users.In this session, you will learn how to: Explore the concept of Service Level Objectives and DQL expressions to proactively detect regressions.Use Release Inventory to get an overview of deployed versions of your applications and gain insights into release health.Integrate Application Security into your release process to proactively stop vulnerable code from reaching your users.Leverage the new Site Reliability Guardian and Dynatrace workflows to automatically evaluate your SLOs and notify responsible teams in case of a breach. This session has no session-specific prerequisites but please be sure to meet or complete all the overall Perform HOT session prerequisites before attending the HOT session.

Get started with the AppEngine and learn the building blocks to help you solve any custom use case. In this session, you will learn how to: Understand the role of AppEngine in the Dynatrace platform.Use the App Toolkit to create your first Dynatrace app and manage its lifecycle.Build your app UI using Strato components and visualize Grail data.Integrate your app into the Dynatrace platform by leveraging intents.Access external data through serverless functions. Please be sure to meet or complete all the following before attending this session:Visual Studio Code along with the Remote SSH extension are mandatory for this session.Basic programming experience is required, as you will be expected to code along during this session.If you're new to Dynatrace, our introduction course will bring you up to speed.TypeScript and/or React knowledge will help you but is not essential.

Use Dynatrace to successfully implement business observability and automation. Capture business data with OneAgent or ingest it from business tools, and many other sources, and effectively transform business process monitoring in your organization.In this session, you will learn how to: Assess the sources for collecting business-relevant data.Translate business needs into Dynatrace configuration.Create insightful visualizations from business data.Design the basics of business process automation. This session has no session-specific prerequisites but please be sure to meet or complete all the overall Perform HOT session prerequisites before attending the HOT session.

Efficiently scale and automate observability configurations with Dynatrace Configuration as Code and a GitOps strategy. In this session, you will learn how to: Use the Dynatrace configuration-as-code toolset to create, modify, and manage configurations for your Dynatrace environment.Synchronize configurations between different Dynatrace environments, ensuring consistency and accuracy.Create well-structured configuration templates that can be easily reused across various observability scenarios.Set up automated backup processes for your Dynatrace environment configurations.Practice rollback procedures to restore configurations in case of errors or issues.Accelerate application onboarding with self-service observability for your teams. Please be sure to meet or complete all the following before attending this session:Attendees' laptops need to communicate over HTTP + HTTPS and WebSockets for Dynatrace University's integrated web terminal.Self-signed certificates might be used for HTTPS services. The participant should have the required permissions to access these websites or enable access during the lab.Google Chrome is the recommended browser to have a good experience during the lab exercises.Work machines may be blocked from connecting to the environment. In that case, a personal machine could be an option to connect to the training applications.

Unlock the power of Dynatrace for your Azure environments - from connecting traces to logs, and monitoring real user sessions, to optimizing your Azure resources. In this session, you will learn how to: Learn how to bring comprehensive Dynatrace observability to Microsoft Azure.Leverage OneAgent automation to gain critical insights into your Azure Application components (i.e. Azure Web Apps).Use the Dynatrace Azure Integration to gain insights into your infrastructure (i.e. Azure API Management).Get the most value from your Azure Monitor investment by including those insights in Dynatrace.Showcase your complex applications in elegant, easy-to-understand views powered by the Davis A.I. for proactive issue detection. Please be sure to meet or complete all the following before attending this session:A solid understanding of core Dynatrace concepts including a general understanding of how OneAgent, Smartscape, and the Davis A.I. work.General understanding of how Azure works including resource groups, Azure web apps/functions, and awareness of Azure infrastructure options.Ensure the laptop device you bring to the session has unrestricted web access to Dynatrace and Azure.

Extend Managed and SaaS with data from any source, and learn how to migrate any extension to the latest framework. In this session, you will learn how to: Understand how the Dynatrace platform is extendable and how it works under the hood.Get data from Prometheus into Dynatrace using our latest tooling.Understand the steps required to convert a JMX extension from extension framework 1.0 to 2.0 with minimal intervention.Convert a Python extension from extension framework 1.0 to 2.0 and learn about all the new features this unlocks.Discover how the future roadmap of extensibility can help you with your use cases. Please be sure to meet or complete all the following before attending this session:Test your RDP connection by entering the following as the computer name in whatever tool you use to RPD (for example Microsoft Remote Desktop): rdp-validation.dynatrace.training. If you get a prompt to log in or enter a password, you are all set. If you do not get a username or password prompt. Contact your organization's IT department to enable it.

**Please note this session is only being offered at 8 am PT on Jan 29th and 1 pm PT on Jan 30th.** Learn how to use the Dynatrace Platform for security investigations. Dive into the Grail data lake and go beyond logs. In this session, you will learn how to: Create powerful queries using Notebooks (DQL and DPL) to extract fields from Logs, Traces, etc.Conduct investigations using indicators of compromise (IOCs).Use an investigative mindset.Take action by creating Workflows to automate responses to security incidents. Please be sure to meet or complete all the following before attending this session: Bring your own laptop that meets the Dynatrace web UI requirements.No fear about some basic scripting.Some experience with a query language (SQL, SPQL, KQL,...) is a plus.

Leverage Real User Monitoring, Session Replay, and Synthetics to monitor application performance, understand and improve your customer experience, diagnose errors, and make your digital transactions a smoother experience. In this session, you will learn how to: Setup and review best practices on Real User Monitoring to ensure you can hit the ground running.Understand how to best solve your use cases and detect user pain points using analysis views.Dive into front-end errors to better understand the impact and affected segments.Use Session Replay and adjust the privacy settings to your needs.Configure a synthetic script via the Dynatrace portal UI for both ad-hoc and scheduled testing. Please be sure to meet or complete all the following before attending this session: Chromium browser recommended for synthetic recording.Recommended to install Dynatrace Synthetic Recorder for sprint environments (link).Test your RDP connection by entering the following as the computer name in whatever tool you use to RPD (for example Microsoft Remote Desktop): rdp-validation.dynatrace.training. If you get a prompt to log in or enter a password, you are all set. If you do not get a username or password prompt. Contact your organization's IT department to unblock.Test your SSH connection by entering the following as the remote host name in whatever tool you use to SSH (for example Command Prompt): ssh-validation.dynatrace.training. If you get a prompt to login as or enter a password, you are all set. If you do not get a username or password prompt. Contact your organization's IT department to unblock.

Dynatrace Query Language (DQL) is a powerful tool for exploring your data, discovering patterns, identifying anomalies and outliers, forecasting trends, and more. Learn how to unlock the goldmine of observability, security, and business data stored in Grail, the Data Lakehouse at the core of the new Dynatrace platform, with DQL. In this session, you will learn how to:Gain confidence in analyzing data and getting answers with DQL.Build basic info-rich Notebooks and Dashboards with DQL.Query and analyze the different data types in Dynatrace – Metrics, Logs, BizEvents, Events, Topology/SmartScape. Please be sure to meet or complete all the following before attending this session: Laptop with Internet Access.Basic Observability Knowledge.

Start your journey with Dynatrace and discover all the capabilities of the Dynatrace Platform.In this session, you will learn how to: Expand your Dynatrace knowledge by learning Dynatrace monitoring fundamentals and best practices.Understand how to turn Dynatrace monitoring data into actionable insights.Explore how to leverage the Davis AI problem detection for problem analysis.Explain the power of Grail, AppEngine, and AutomationEngine. This session has no session-specific prerequisites but please be sure to meet or complete all the overall Perform HOT session prerequisites before attending the HOT session.

Elevate Your Dynatrace game with a deep-dive into application onboarding best practices, essential configurations for success, and automation methodologies. In this session, you will learn how to: Configure key settings necessary to successfully onboard an application to the Dynatrace Platform.Understand the knowledge and resources to facilitate the automation of configuration using Monaco.Strategize for future expansion for evolving your monitoring with SRE practices. Please be sure to meet or complete all the following before attending this session:Dynatrace Basics: Some prior exposure to Dynatrace or similar monitoring tools will be beneficial but not mandatory.Cloud and DevOps Fundamentals: Awareness of basic DevOps practices, such as CI/CD pipelines.Understanding of YAML and JSON; as well as APIs.

Join this Hot Day session for a quick guide on operating Kubernetes with Dynatrace. In this session, you will learn how to: Configure the Dynatrace Operator and understand the various operator modes.Collect Kubernetes logs using Open Observability Agents like The OpenTelemetry Collector.Detect common Kubernetes issues with Dynatrace.Harness the power of DQL to dive deep into your Kubernetes data.Create a straightforward workflow for recovering from unhealthy deployments.Enhance your Kubernetes troubleshooting skills and streamline cluster management with Dynatrace in this session. Please be sure to meet or complete all the following before attending this session: It is essential to have a foundational understanding of Kubernetes concepts, including:Familiarity with Kubernetes Nodes.Understanding of the notion of Kubernetes Pods.Knowledge of Kubernetes Services.Kubernetes Deployments.Ensure that you bring your personal laptop. It will be a requirement to be able to run all the various exercises of this training session.Possess the necessary permissions to access training resources available in Dynatrace University. The technical environment will be in AWS.Capable of connecting to a host either through the web terminal provided by Dynatrace University or by utilizing an SSH client like Putty.

Learn how to provide observability as code as a platform feature to manage ownership, release validation, targeted notifications, platform scaling, and how you can measure the success of your platform engineering efforts. In this session, you will learn how to: Use Dynatrace to provide Full Platform Observability into your K8s-based Internal Development Platform (IDP).Create notebooks and dashboards that provide insights into your platform services (ArgoCD, Git, …) and deploy business workloads.Make Dynatrace Release and Ownership aware for all your k8s workloads.Create Site Reliability Guardians (SRG) and connect them via Workflows to new deployments to automate the validation of new releases.Extract DORA metrics from your deployments. Please be sure to meet or complete all the following before attending this session:You have existing experience with Dynatrace and have monitored and explored observability data when using Dynatrace to observe K8s clusters.You need a laptop that has access to github.com and you also need your own GitHub user account that you can use for the hands-on exercises.You will be editing K8s Deployment Definitions and therefore must have a basic understanding of how to edit YAML files.You should have a basic understanding of GitOps and Platform Engineering.Please watch this Observability Clinic YouTube Video: https://www.youtube.com/watch?v=EockvnLxLjs.

Empower your users by conveying their crucial information in the most effective meaningful way possible.In this session, you will learn how to: Build effective dashboards leveraging industry standards.Build DIY dashboards leveraging tile examples.Enable a Self-Service dashboard culture.Pull in 3rd Party data into your Dynatrace dashboards. Please be sure to meet or complete all the following before attending this session:If your Dynatrace tenant has access to the new platform UI, then a basic understanding of UI navigation on the new platform.If your Dynatrace tenant is Managed or you don't have access to the new platform UI, then a basic understanding of UI navigation on the old platform.Access to GitHub from your laptop.

**Please note this session is only being offered at 1 pm PT on Jan 29th and 8 am PT on Jan 30th.**Learn how, through Automation, Dynatrace AppSec can enhance your DevSecOps program by decreasing the complexity and effort required to identify, analyze, and remediate vulnerabilities. In this session, you will learn how to: Understand the importance of observability and application security.Configure Application Security to provide meaningful and actionable insights.Leverage DAVIS Security Advisor to aid with vulnerability prioritization.Configure security notifications to alert when new vulnerabilities are discovered.Protect your environment against unknown vulnerabilities using Runtime Application Protection (RAP).Leverage the capabilities provided by the Dynatrace Platform to perform analytics.Prioritize remediation and mitigation activities based on automated environmental context and impact analysis for both third-party and custom code vulnerabilities. Please be sure to meet or complete all the following before attending this session: You will use your own laptop.Your laptop must meet the Dynatrace web UI requirements (Chrome or Firefox).You should have a basic understanding of observability.Basic knowledge of Dynatrace, including Smartscape, the UI, and OneAgent is essential.You have an interest in Application Security.Be willing to participate.