2022 Gartner® Magic Quadrant™
See why Gartner named us a leader in the 2022 Magic Quadrant™ for APM and Observability.
In recent years, e-learning has continued to grow in popularity, as students have demanded a more flexible education model that allows them to learn from anywhere, at any time, to suit their busy lives. BARBRI has a longstanding history of improving learning techniques through innovation, and has been quick to respond to the growing demand for online courses. To support this, it has migrated many of its applications to the cloud and embraced microservices to increase agility and accelerate innovation.
However, BARBRI’s hybrid, cloud-native technology stack introduced complexity and made it harder to maintain the observability needed to effectively manage student learning journeys. The BARBRI IT team realized that this would be incredibly difficult to manage using traditional monitoring solutions and APM tools, which required significant manual effort to deploy and maintain. The ability to offer seamless learning journeys is central to BARBRI’s success, so the team quickly identified the need for a solution that was easy to deploy and offered the full-stack observability required.
The BARBRI team identified Dynatrace as the best fit for its needs. Members were particularly impressed by how easily Dynatrace could be deployed, and its ability to provide all the information needed to understand the impact of performance on user experience in a single view. Dynatrace’s Digital Business Analytics and Digital Experience Management modules also offered significant value through richer and deeper insight into how students engaged with online learning resources.
“I see Dynatrace as a revenue-generating solution, as it provides the data that drives our business forward. Our students’ learning experience is the lifeblood of our business, and their success accessing and navigating our e-learning resources directly influences our bottom line. Before Dynatrace, we would often learn of issues for the first time from our students, but with Dynatrace’s AI engine continuously watching for anomalies, we discover and address issues before students are impacted. Dynatrace has transformed the way we work, allowing us to switch from reacting to problems to proactively optimizing student journeys,” said Mark Kaplan, Senior Director of IT, BARBRI.
"Dynatrace is a real life ‘wow factor’, giving us everything we need to ensure our students are happy and everything is running as it should."
“Dynatrace enables us to experience our students’ journeys first-hand, so we can reach out to them and guide them through a task if they’re struggling. That enables us to fine-tune user experiences in ways that have never been possible before, and has revolutionized the way that we interact with our students, to build stronger relationships and continually advance our company. Dynatrace is a real-life ‘wow factor’, giving us everything we need to ensure our students are happy and everything is running as it should,” Kaplan concluded.
"I see Dynatrace as a revenue-generating solution, as it provides the data that drives our business forward."
Want to see what intelligent observability powered by AI and automation can do for you? Get a free trial of the Dynatrace platform now.Start a free trial Request demo