SailPoint’s enterprise-scale monitoring solution
Security and identity management by SailPoint
SailPoint delivers cloud-based identity management software. The services provided by SailPoint’s open identity platform enhance enterprise IT security infrastructure through compliance controls, provisioning, password management, single sign-on, and data access governance. SailPoint is leveraged across many different business verticals, including banking, finance, healthcare, property and casualty insurance, and the pharmaceutical industry.
SailPoint’s SaaS offerings are 100% cloud-based. Software engineering and quality assurance teams are responsible for the development of tests and builds. Once these artifacts are created, they are handed off to the DevOps team, which is responsible for handling the delivery pipeline, staging the software in a customer-facing pre- production environment, and finally launching it into a production environment. The operations side of DevOps entails managing production and non-production operations, as well as various non-customer facing environments.
SailPoint & AWS
SailPoint is fully based on the AWS Cloud. The adoption of AWS occurred approximately three years ago. Marty Bowers, Manager of DevOps at SailPoint, said that "AWS suited our needs very well," and estimates that SailPoint leverages approximately 60 percent of AWS’s infrastructure services.
"If we are able to leverage an AWS service instead of building something ourselves, we will," said Bowers.
Business teams leverage metrics generated by AWS for end-user monitoring. This data shows which services customers are using, which features are being adopted and those that aren‘t. This allows the team to make informed decisions about which features the engineering team needs to enhance or phase out.
• Provides in-depth infrastructure analysis • Optimizes operations prior to feature deployment • Enhances DevOps capabilities • More cost-effective than competing options
"I can’t remember a product that I’ve used where I get the kind of fast feedback and responsiveness to an issue or feature enhancement that would help us. I see my feedback incorporated into the product not that long after," said Bowers.
"Mean-time-to-recovery has gone down significantly since switching to Dynatrace."
Marty Bowers, Manager of DevOps, SailPoint
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