BARBRI raises the bar for remote learning experiences with Dynatrace
Cloud migration obscures visibility
In recent years, e-learning has continued to grow in popularity, as students have demanded a more flexible education model that allows them to learn from anywhere, at any time, to suit their busy lives. BARBRI has a longstanding history of improving learning techniques through innovation, and has been quick to respond to the growing demand for online courses. To support this, it has migrated many of its applications to the cloud and embraced microservices to increase agility and accelerate innovation.
However, BARBRI’s hybrid, cloud-native technology stack introduced complexity and made it harder to maintain the observability needed to effectively manage student learning journeys. The BARBRI IT team realized that this would be incredibly difficult to manage using traditional monitoring solutions and APM tools, which required significant manual effort to deploy and maintain. The ability to offer seamless learning journeys is central to BARBRI’s success, so the team quickly identified the need for a solution that was easy to deploy and offered the full-stack observability required.
Deeper insight into learning journeys
The BARBRI team identified Dynatrace as the best fit for its needs. Members were particularly impressed by how easily Dynatrace could be deployed, and its ability to provide all the information needed to understand the impact of performance on user experience in a single view. Dynatrace’s Digital Business Analytics and Digital Experience Management modules also offered significant value through richer and deeper insight into how students engaged with online learning resources.
"I see Dynatrace as a revenue-generating solution, as it provides the data that drives our business forward. Our students’ learning experience is the lifeblood of our business, and their success accessing and navigating our e-learning resources directly influences our bottom line. Before Dynatrace, we would often learn of issues for the first time from our students, but with Dynatrace’s AI engine continuously watching for anomalies, we discover and address issues before students are impacted. Dynatrace has transformed the way we work, allowing us to switch from reacting to problems to proactively optimizing student journeys," said Mark Kaplan, Senior Director of IT, BARBRI.
“Dynatrace is a real life ‘wow factor’, giving us everything we need to ensure our students are happy and everything is running as it should.”
“I see Dynatrace as a revenue-generating solution, as it provides the data that drives our business forward.”
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