Transforming the customer experience

Across 60+ countries, we help 4,000+ customers accelerate their adoption of Dynatrace's advanced capabilities and leverage the transformational value of our AI-powered observability and security platform.

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Where do you see yourself?

Customer success managers

We accelerate customers' adoption of Dynatrace by working directly with them and our partners. We understand what matters most and recommend smart, tailored solutions. From kick-off to delivery, we’re orchestrating the process, solving challenges, and making sure every customer feels supported and satisfied.

Customer success engineers

We focus on strategic success and delivery. As trusted advisors and technology experts, we partner with customers and users of our platform to drive technical enablement and account growth. The role spans training, onboarding, and technical troubleshooting, as well as project management, integration planning, and tracking long-term success metrics.

Technical product specialists

We blend the technical curiosity and experience with a passion to help customers. We listen closely, see things from their perspective, and jump into action—whether it’s through chat, email, or spontaneous sessions.

Level up at Dynatrace

"The Dynatrace platform keeps evolving, so it's a great opportunity to keep learning."

— Sara

, Senior Customer Success Manager

"When I joined over 13 years ago, the VP painted a vision of what a career in tech at Dynatrace could look like—and I was sold. Since then, I’ve grown from a specialist to a people leader, thanks to great mentors, a talented team, and a company that invested in me. It took hard work, patience, and persistence—but it was worth it."

— Stephen

, VP, Customer Experience

Five continents, one team

Daily customer interactions, tailored solutions, and one incredible team across five continents delivering a frictionless experience. We’re celebrating it all at our annual Customer Success Kick-Off.