Dynatrace Marketing and Communications team hero

Sales Development Representative (SDR)

Sales Development Representative (SDR)

Your role at Dynatrace

Your role at Dynatrace

We are looking for an engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers. You will collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key accounts.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. This position will be based in Jakarta with a flexible working model in place.

Responsibilities:

  • Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
  • Conduct proactive research on accounts using Google, 6sense, LinkedIn, Hunter and other tools you will be provided
  • Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning
  • Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts
  • Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential
  • Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels
  • Follow up on inbound enquiries and leads generated through our Indonesia marketing campaigns and provide feedback to marketing on the quality of these leads and prospects
  • Perform analysis on CRM (Salesforce) to track daily activities and increase efficiency
  • Meet and exceed your defined monthly target of qualified opportunities

What will help you succeed

Minimum Requirements:

  • University degree required, with ideally 2-3 years + corporate work experience
  • Experience in the technology industry, or a background in B2B or sales is preferred
  • Experience using a CRM preferred, specifically Salesforce would be well regarded
  • High level of commitment to exceptional customer service and relationship build
  • Strong written and verbal communication skills
  • Strong problem solving, organizational and interpersonal skills, with the ability to work both individually and in a team environment
  • Self-motivated with the ability to work in a fast paced and constantly changing environment

Dynatrace believes that potential is defined by more than qualifications or background. If you're passionate about this job, working in a tech environment, and are eager to learn, we invite you to apply

Why you will love being a Dynatracer

  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

Note to Recruiters and Agencies: Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes—do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Rewards vary by location—go to your location to see more.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

Employee Stock Purchase Plan

Purchase company stock (NYSE:DT) at a discounted price and become a shareholder.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

Video thumbnail
Dynatrace GPTW 2025

Great Place To Work®

We’re proud to be certified as a Great Place To Work® in 16 countries—an achievement made possible by feedback from our greatest asset: an incredible team. We couldn’t have done it without them.

Discover more

Let's work together

Background