San Mateo, CA and Waltham, MA – September 15, 2010 – Keynote Systems (NASDAQ: KEYN), the global leader in solutions for continuously improving the Internet and mobile experience and dynaTrace software, the technology leader in application performance management (APM), , today announced the integration of their solutions to provide companies with unrivaled proactive performance diagnostics, capacity planning, and rapid problem resolution capabilities heading into the 2010 holiday shopping season and beyond. The integration will enable customers to identify problems through load testing and production monitoring while simultaneously pinpointing the root-cause of these problems quickly and cost-effectively. For ecommerce companies, this means they still have time to make major improvements in application performance, stability, and scalability that could mean the difference between success and failure this holiday shopping season.

“With the rise in application and infrastructure complexity, IT organizations are looking for faster, more dynamic and more cohesive monitoring and diagnostics to ensure that their application services perform well under peak load conditions,” said Dennis Drogseth, Vice President at Enterprise Management Associates. “IT also needs consistent support for pre-deployment performance engineering and production-level monitoring. Otherwise the gap between Performance Engineering and Operations will only widen and become a source of disruption in itself. The partnership between Keynote and dynaTrace delivers a unique combination of pre-deployment load testing with production-level monitoring both inside and outside the firewall. The two companies offer a well thought-out and compelling integration that should appeal to both new and joint customers with critical, business-impacting, web-based applications.”

The Keynote-dynaTrace technology alliance reflects a growing demand among IT and Operations teams for an integrated solution that combines outside-the-firewall, end-user data, with detailed application performance monitoring insights to better reflect an end-to-end view of overall application performance. Specifically, the alliance will help customers:

• Identify service delivery issues inside and outside the firewall to help performance engineering teams determine if the root cause of a performance problem is in connectivity, the application code or the IT infrastructure;
• diagnose Web performance issues at the Web application, transaction and page levels using Keynote, and identify and diagnose application and infrastructure availability issues at the server and application code level using dynaTrace;
• and deliver real-time dashboards for tracing Keynote synthetic transactions in dynaTrace, improving problem triaging and allowing faster root cause isolation.

“Our decision to integrate our products with dynaTrace has been driven by some of our largest e-commerce customers,” said Vik Chaudhary, VP of Product Management at Keynote. “We have seen customers use Keynote’s turnkey Web load testing service, LoadPro, with dynaTrace monitors installed on their application servers. Within minutes Keynote generated a high-capacity load test with tens of millions of sessions per hour, and performance engineers were able to view the precise performance of each transaction and quickly resolve problem areas. The combined Keynote and dynaTrace products gave our customers immediate insights into application performance and scalability, and helped them get ready for peak traffic situations.”

“Our partnership with Keynote means that our respective customers can now get a 360-degree view of application performance,” said Toffer Winslow, CMO of dynaTrace. “Keynote delivers insight into the customer’s experience while dynaTrace provides deep visibility into back-end, application-tier performance under load. We see more and more customers extending their applications with new architectures, new services, and new interactivity which are adding unprecedented complexity to their highest scale, business-critical applications. By providing a joint integration with Keynote we are now able to offer customers a proven solution to assure end-to-end e-Commerce success.”

To learn more about the integrated solutions, view the following recorded demos and blog posts:

• Click here to see a demo showing how Keynote’s monitoring solution works with dynaTrace’s continuous APM system, and click here for a blog post on the technical details of the integration.
• Click here to see a demo showing how Keynote’s Web load testing integrates with dynaTrace’s continuous APM system, and click here for a blog post on the technical details of the integration.

About Keynote Systems, Inc.

Keynote Systems (NASDAQ: “KEYN”) is the global leader in solutions for continuously improving the Internet and mobile experience. Founded in 1995, Keynote provides testing, monitoring and measurement products and services for a variety of enterprises such as online portals, e-commerce sites, B2B sites, mobile operators and mobile infrastructure providers. Keynote products and services help companies improve customer experience in four areas: Web performance, mobile quality, streaming & VoIP, and online usability testing.

Known as The Mobile and Internet Performance Authority™, Keynote has a market-leading “on-demand” infrastructure of over 3,000 measurement computers and mobile devices in over 240 locations around the world. Keynote’s 2,800 customers represent top Internet and mobile companies including American Express, AT&T, Disney, eBay, E*TRADE, Expedia, Google, Microsoft, SonyEricsson, T-Mobile and Vodafone.

Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 1-800-KEYNOTE.

About dynaTrace software Inc.

dynaTrace is the technology leader in application performance management (APM). With its patent-pending PurePath technology, the company offers the only continuous APM system on the market, transforming how applications are built, tested, and managed. More than 200 companies including Sears, Pershing, Renault, Zappos, BBVA, Fidelity, and Thomson Reuters rely on dynaTrace to drive better business results by optimizing performance, accelerating time-to-market for new releases, reducing application management costs, and bringing business and IT closer together. Visit dynaTrace online at www.dynatrace.com.

>> Monitor. Resolve. Prevent. >> http://www.dynatrace.com/

Contact:
dynaTrace Software Inc.
Lisa Robinson Schoeller, +1 781.768.4907