Featured Whitepapers

White Paper: Increase Your E-Commerce Revenue With Continuous Application Performance Management

It takes only a few seconds for an unsatisfied e-commerce customer to switch to a competitor’s website, impacting both loyalty and revenue. To attract and retain customers, e-commerce businesses need to create a world-class online experience. Customers expect fast, highly interactive, cutting-edge and visually appealing e-commerce applications. These new Web 2.0 applications, built on distributed infrastructures, are highly complex. This complexity can result in poor application performance which impacts user experience and revenue. Therefore it is vital to manage and optimize application performance to delight users. Because traditional application performance management solutions have not kept pace with the demands of Web 2.0, next generation solutions have stepped in to bridge this gap.

dynaTrace provides a next generation application performance management and optimization system to help organizations speed up their e-commerce applications and improve their bottom line. This whitepaper describes how dynaTrace enabled Zappos.com to “Deliver WOW through Service” by significantly improving its e-commerce application performance. The white paper concludes with the top 10 questions to ask when optimizing your e-commerce applications. Download White Paper (PDF)

White Paper: Continuous Application Performance Management: Ein neuer APM Ansatz von Entwicklung bis Betrieb

Mannigfaltige Veränderungen in der Softwareentwicklung und zunehmende Komplexität lassen die Anwendung von traditionellen APM Ansätzen kaum mehr zu. Nur mit einem neuartigen APM Ansatz über den kompletten Software-Lifecycle können die neuen Herausforderungen agiler Entwicklungsprozesse, komplexer Architekturen und Betriebsumgebungen, erfolgreich gemeistert werden. Dieses Paper untersucht die Anforderungen dieses neuen APM Ansatzes und beschreibt dessen Auswirkungen auf Entwicklung, Test und Betrieb. Download White Paper (PDF)

White Paper: Forrester Tech Horizons: dynaTrace, When APM Meets BTM

Written by Jean-Pierre Garbani, Forrester Research

Executive Summary
We live in a complex world. Growth in computing power, storage, and bandwidth is exponential. The direct consequence is that IT and business services have grown tremendously in size, diversity, and complexity. What could be managed in competency silos a few years ago by a team of skilled engineers is now way beyond what a human mind can comprehend. To maintain the quality of service expected by the business and contain escalating costs, IT needs help. IT management tools and especially application performance management (APM) and business transaction monitoring (BTM) tools should provide this help by pre-analyzing problems and issues so that engineers can esolve them as quickly and efficiently as possible. dynaTrace is one of these tools that give multiple IT constituencies a better view of applications and their performances, which leads to better service quality from application inception to production. Download White Paper (PDF)