TLS 1.0 and 1.1 end-of-support for RUM data
Starting with April 2022, Dynatrace will stop supporting TLS 1.0 and TLS 1.1 for Dynatrace SaaS Real User Monitoring (RUM) data.
Transport Layer Security (TLS) is a security protocol used to protect web traffic. Dynatrace currently supports TLS versions 1.0, 1.1, and 1.2 for sending RUM data to the Dynatrace Cluster.
To improve reliability and security, the Internet Engineering Task Force (IETF) deprecated TLS versions 1.0 and 1.1 in March 2021. Following this industry standard, Dynatrace will also disable TLS 1.0 and 1.1 for RUM data. Note that regular communication between the Dynatrace components—OneAgent, ActiveGate, Cluster, and Dynatrace Web UI—was upgraded more than two years ago to allow only TLS 1.2.
Dynatrace SaaS will no longer accept RUM data from some "agentless," Android, and hybrid Android applications. For details, check the table below.
| Application type | Details |
|---|---|
| Web | Applications configured via agentless RUM and viewed from browsers that don't use TLS 1.2+. |
| Mobile | Apps running on Android 4.0 Apps running on Android 4.1–4.4 (API level 16–19) and are instrumented with OneAgent for Android version 8.189 and earlier. Note: Apps running on Android 5.+ are not affected by this change. |
| Hybrid | Apps where the mobile part is running on Android 4.x and the web part is viewed via browsers that don't use TLS 1.2+. |
If you have any questions or concerns, reach out to Dynatrace ONE.