Supported technologies and versions

This page lists all environments, technologies, and versions that can be monitored with Dynatrace. This list is continuously growing, so check back often. See also, End of support announcements.

Operating systems

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You can install OneAgent on the following Linux, Unix, Windows, and z/OS operating systems.

Linux

Dynatrace only tests and provides support for installation of OneAgent on the Linux distributions and versions listed below.

Note: There are certain limitations when deploying OneAgent on a Linux host with mounted NFS drives. See Troubleshoot OneAgent installation.

Supported CPU architectures

• x86-64 - 64-bit Intel/AMD
• s390x - 64-bit IBM Z mainframe
• ppc64le - 64-bit PowerPC
• ARM64 (AArch64) - 64-bit Linux ARM, including AWS Graviton processors

Unix

Dynatrace tests and provides support for installation of OneAgent on the AIX and Solaris versions listed below.

Supported CPU architectures

• x86 - 32-bit Intel/AMD
• x86-64 - 64-bit Intel/AMD
• POWER8 - 64-bit Power ISA
• POWER9 - 64-bit Power ISA
• SPARC

Windows

Dynatrace only tests and provides support for installation of OneAgent on the Windows versions listed below.

Supported CPU architectures

• x86-64 -64-bit Intel/AMD

IBM z/OS

Dynatrace only tests and provides support for installation of OneAgent on the z/OS components and versions listed below.

CICS

• ¹ EXCI and IPIC protocols are supported on z/OS.
• ² WAS local mode configuration on CTG isn't supported on z/OS.

IMS

• ¹ Inbound only.

Java

Containers

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Notes:
¹ Please see known limitations of Docker container monitoring.

Hypervisors

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¹ Dynatrace detects the hypervisor, but no dedicated logic is applied.

Network interfaces

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Notes:

• Both physical and virtual interfaces are supported, provided that they aren't assigned with a link-local address.
  • For IPv4: Link-local addresses are in range between 169.254.1.0 and 169.254.254.255.
  • For IPv6: Link-local addresses are in range between 0xFE800000 and 0xFEBFFFFF.
• Virtual Ethernet bridge interfaces aren't supported.
• Network interface bonding is supported.
• Only the TCP protocol is supported for traffic monitoring.

Cloud platforms

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AWS

Microsoft Azure

Notes:
¹ The VM-Extension automates the installation of OneAgent using Azure-native automation tooling. OneAgent can also be installed manually or via your automation tool of choice.
² Windows Pods and Nodes unsupported.

Notes:
¹_{Traces HTTP calls via HttpClient support}
²_{Trace database calls via supported database frameworks (for example, ADO.NET or JDBC).}
³_{Only available for Standard Load Balancer}
⁴_{End-2-End tracing via Trace Context}
⁵_{End-2-End tracing using OneAgent SDK}

Google Cloud platform

Cloud Foundry

IBM Cloud Foundry

Cloud Foundry

Heroku

Kubernetes

See support model for Kubernetes

• ¹ Downstream exceptions for AKS, Docker Enterprise, GKE, EKS, PKS, VMWare Tanzu Platform, and OCP may extend the Dynatrace support period beyond the published end of support date. Consult the downstream vendor's support page to view downstream exception dates.

• ² All currently supported versions support auto-injection in Docker, Containerd, and CRI-O containers as well as tags and properties from pods, OneAgent Operator roll-out, and Kubernetes API integration for the overview pages.

OpenShift

* ¹ All currently supported versions support auto-injection in Docker, and Containerd, as well as tags and properties from pods, OneAgent Operator roll-out, and Kubernetes API integration for the overview pages.

• ² Auto-injection in CRI-O was added in OpenShift 4.0.

VMWare

Applications, services, and databases

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Java and Scala

See Dynatrace support/desupport for Java versions for details.

See also OneAgent SDK for Java for custom tracing capabilities.

.NET

Dynatrace fully supports .NET applications written in C#. Limited support for .NET applications written in other languages is available, though not explicitly tested.

Web framework

Web services

Remoting service

Database

Messaging library

.NET Core

Web framework

Web services

Remoting service

Database

Messaging library

See also OneAgent SDK for .NET for custom tracing capabilities

C / C++

See OneAgent SDK for C/C++ for custom tracing capabilities.

Go

• Support for 64 bit Go binaries built with the Golang.org toolchain only.
• The Go release policy supports the last three major Go versions.
• See Dynatrace support/desupport for Go versions

Notes:

• Support limited to official stable Go releases.
• On Linux systems, application binary must be dynamically linked.

Node.js

Node.js follows a Long Term Support (LTS) release schedule. See Dynatrace support/desupport for Node.js versions for details.

See also OneAgent SDK for Node.js for custom tracing capabilities.

IBM App Connect Enterprise / IBM Integration Bus

Notes:

• Only the 64-bit version is supported
• Monitoring is supported for all node types
• Tagging is supported for the following node types:
  • IBM MQ: MQInput, MQOutput, MQReply
  • JMS: JMSInput, JMSOutput
  • HTTP: HTTPInput, HTTPReply, HTTPRequest, HTTPAsyncRequest, HTTPAsyncResponse
  • REST: RESTRequest, RESTAsyncRequest, RESTAsyncResponse
  • Web services: SOAPInput, SOAPReply, SOAPRequest, SOAPAsyncRequest, SOAPAsyncResponse
  • Routing: Publication
  • Database: DatabaseRetrieve, DatabaseRoute

PHP

• Linux (mod_php, FastCGI or PHP-FPM)
• Windows OneAgent version 1.165 (mod_php and PHP CGI)

Notes:
See Dynatrace support model for PHP applications for support and desupport details.

Python

See OneAgent SDK for Python for custom tracing capabilities.

Web servers

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Apache HTTP

Microsoft IIS

Envoy

NGINX

The support expressed as NGINX 1.11.5+ and R11+ indicates all the latest NGINX versions. Standard NGINX package sources are regularly discovered by Dynatrace to support the latest binaries. Support for the latest NGINX releases is included in the next subsequent OneAgent releases (usually within two weeks of each NGINX release). For more information, see NGINX

For NGINX, Dynatrace provides information about:

• All incoming requests.
• Outgoing requests that originate from one of the following:

  Nginx Modules	Versions
  ngx_http_fastcgi_module (fastcgi_pass)	All versions supported
  ngx_http_grpc_module (grpc_pass)	All versions supported
  ngx_http_memcached_module (memcached_pass)	All versions supported
  ngx_http_proxy_module (proxy_pass)	All versions supported
  ngx_http_scgi_module (scgi_pass)	All versions supported
  ngx_http_uwsgi_module (uwsgi_pass)	All versions supported

Dynatrace maintains an updated full list of supported NGINX binaries.

Varnish Cache

How to monitor Varnish Cache

Real User Monitoring

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Web-based Real User Monitoring

Browsers

All modern browsers with JavaScript and cookies enabled are supported, but only the browsers below are tested.

Note:

• Compatibility View for Internet Explorer (IE) versions earlier than 8 isn't supported, except for IE11, in which Compatibility View for IE7 is supported. However, we still inject our RUM JavaScript tag into all pages. If you don't want the RUM JavaScript tag to be injected into officially unsupported versions, you'll need to define appropriate browser exclusion rules in your application settings.

Browsers for session recording

Note: Session recording is not supported for IE11 that has been configured with the IE7 compatibility mode.

Async requests and single page applications

Dynatrace offers generic support for every application via XHR or Fetch() API, but offers also special support for the JavaScript frameworks listed below.

Real User Monitoring auto-injection

Real User Monitoring auto-injection is done by OneAgent and is supported for the following technologies/servers.

Mobile App Real User Monitoring

Dynatrace OpenKit

You can view more details on the following reference pages.

Dynatrace OpenKit - Java
Dynatrace OpenKit - .NET
Dynatrace OpenKit - C/C++
Dynatrace OpenKit - JavaScript

Extensions

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Generally, Dynatrace extensions run only on physical or virtual hosts, not within containers, but check technology-specific pages for possible exceptions (for example, Elasticsearch, HAProxy, Redis).

OneAgent extensions

ActiveGate extensions

Metric ingestion data sources

Private Synthetic locations

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See Requirements for private Synthetic locations.

Support Levels for 3rd Party Technologies

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Supported

We provide support for any problems directly caused by Dynatrace. Dynatrace has access to this technology and can typically reproduce common problems in-house but an environment may have to be set up on-demand.

Limited support

Dynatrace provides support for a limited set of functionality for a particular technology. In most cases Dynatrace does not have access to technology that has limited support. For any problems Dynatrace support will be able to help you, if it can reproduce the problem in the fully supported technology that forms basis for the limited support.