IBM DataPower monitoring

Learn how to monitor DataPower devices using the DataPower ActiveGate extension.


  • A DataPower appliance with the XML Management Interface enabled.
  • A user with access to the XML Management Interface.
  • An Environment ActiveGate (version 1.155+) that has the ActiveGate plugin module installed and isn't used for synthetic or mainframe monitoring.
    • ActiveGate version 1.175+ is ready to accept and run extensions. If you are running an earlier version of ActiveGate, see Install ActiveGate plugin module for instructions on installing the plugin module.
    • For Environment ActiveGate installation instructions, see Dynatrace ActiveGate.
    • One environment ActiveGate can typically support 30-50 DataPower devices.

Extension installation

  1. In the Software Intelligence Hub, find and select IBM DataPower.

  2. Select Download to get the extension ZIP file. Don't rename the file.

  3. Unzip the ZIP file to the plugin_deployment directory of your ActiveGate host.

  4. In Dynatrace, select Settings, Add new technology monitoring, and Add ActiveGate extension.

  5. Select Upload extension and upload the ZIP file.

  6. Enter the endpoint information requested for connecting to DataPower device:

    Setting Details

    Endpoint name

    Enter a meaningful endpoint name. The name will only be visible on the configuration page.


    The username for the account connecting to the XML Management Interface.


    The password for the account.

    URL to the XML Management Interface

    The domain name entered will be used for differentiating the devices if there are multiple devices.

    Require a valid SSL certificate

    Select if a valid SSL certificate is required. Even if the certificate validation is disabled, the extension will communicate via HTTPS if the device is configured for that.

    Path to a CA_BUNDLE file or directory

    The absolute path to self-signed certificates of trusted CAs.

    Pass a client certificate to the DataPower server

    In addition to the username and password, also authenticate by passing a client certificate to DataPower.

    Path to the client certificate file

    The absolute path to the client certificate file. Only used if passing a client certificate.

    optional Path to the client certificate key

    The absolute path to the client certificate key. Leave this blank if no key is required. Only used if passing a client certificate.

    Enable debug logging

    Select this only if Dynatrace ONE requests it so they can investigate an issue.

    Comma-separated domains

    Allows for filtering of domains that are to be monitored.

    Comma-separated services

    Allows for filtering of services that are to be monitored.

    Comma-separated interfaces

    Allows for filtering of interfaces that are to be monitored.

    Comma-separated tasks

    Allows for filtering of tasks that are to be monitored.

    Comma-separated XML managers

    Allows for filtering of XML managers that are to be monitored.

    Comma-separated log targets

    Allows for filtering of log targets that are to be monitored.

    Comma-separated additional IPs

    Allows for adding additional IP addresses to the created custom device. This can be used if all used IPs aren't automatically discovered.

    Name of the group

    If the device is part of a cluster, enter the name here to group the devices in the Dynatrace web UI.

Troubleshoot ActiveGate extensions

See Troubleshoot ActiveGate extensions.


The IP address of all network interfaces and the ports used by the services is automatically captured, as are the following metrics:


  • Availability %
  • CPU load %
  • Crypto Engine % Fully operational


  • Free encrypted
  • Total encrypted
  • Free temporary
  • Total temporary
  • Free internal
  • Total internal

Log events (split by domain and log target)

  • Processed
  • Dropped
  • Pending

Network (split by interface)

  • Connections accepted
  • Received throughput
  • Transmitted throughput
  • Received packets
  • Transmitted packets
  • Received dropped packets
  • Transmitted dropped packets
  • Received errors
  • Transmitted errors

Services (split by service and domain)

  • Service calls
  • Response time
  • Availability (enabled, but status is not up)

System usage

  • Load %
  • Pending messages in queue

Tasks (split by tasks)

  • Load %
  • Pending messages in queue
  • CPU %
  • Memory %
  • File count

WSM Agent (split by domains)

  • Active subscribers
  • Records lost
  • Pending records queue
  • Complete records queue

XML Manager

  • HTTP connection requests