Dynatrace support model for Pivotal Platform full-stack monitoring

Dynatrace aims to provide prompt roll-out of new OneAgent versions and enable full-stack monitoring for new releases of Pivotal Platform (formerly known as PCF—Pivotal Cloud Foundry) / Pivotal Application Service (PAS) in as timely a manner as possible.

Pivotal supports N, N-1, and N-2 releases of Pivotal Platform PAS. You can find further details in Pivotal's support policy.

For each new Pivotal Platform PAS version release, we intend to add support within a month of release by Pivotal. These releases will be announced in the OneAgent and ActiveGate release notes.

Dynatrace follows Pivotal's support model, though we will support each Pivotal Platform PAS version for at least 3 months longer than Pivotal, to give you enough time for upgrades. For details, consult end of support announcements for OneAgent.

Pivotal Platform Support Model

PAS version 1 PAS release Pivotal EOGS Dynatrace support announced Dynatrace support ends Minimum OneAgent version Minimum OneAgent BOSH release
2.5.x Mar 2019 Dec 2019 Apr 2019 Apr 2020 1.167 1.177 / 1.2.1 2
2.5.x for Windows Mar 2019 Jan 2020 Aug 2019 Apr 2020 1.175 1.177 / 1.2.1
2.6.x Jun 2019 Mar 2020 Jun 2019 Jun 2020 1.171 1.177 / 1.2.1
2.6.x for Windows Jun 2019 Mar 2020 Aug 2019 Jun 2020 1.175 1.177 / 1.2.1
2.7.x Sep 2019 Jun 2020 Oct 2019 Sep 2020 1.177 1.177 / 1.2.1
2.7.x for Windows Sep 2019 Jun 2020 Oct 2019 Sep 2020 1.177 1.177 / 1.2.1

Notes:

  • 1 All of the above-listed versions have been verified with multiple OneAgent versions.

  • 2 Notice there are two versioning schemes The immutable OneAgent BOSH release is versioned the same as OneAgent. The immutable OneAgent BOSH release is the recommended method of deploying the OneAgent. Previous versions used a lightweight approach, available on Github, and use Github's version scheme.

  • OneAgent support policies are available on the release notes page. Also on this page are release notes with dates of when platform versions are nolonger supported.

There are two flavors of the Dynatrace OneAgent BOSH Release. The full BOSH OneAgent release doesn't contain the OneAgent installer. Instead the installer is downloaded from your Dynatrace environment during the release deployment. We recommend that you use the latest release of the Dynatrace OneAgent BOSH add-on because it contains the latest improvements, however, we've also listed the minimum required BOSH Release versions per Pivotal Platform PAS version above.