Amazon WorkMail

Dynatrace ingests metrics for multiple preselected namespaces, including Amazon WorkMail. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.


To enable monitoring for this service, you need

Add the service to monitoring

In order to view the service metrics, you must add the service to monitoring in your Dynatrace environment.

Configure service metrics

Once you add a service, Dynatrace starts automatically collecting a suite of metrics for this particular service. These are recommended metrics.

Recommended metrics:

  • Are enabled by default
  • Can't be disabled
  • Can have recommended dimensions (enabled by default, can't be disabled)
  • Can have optional dimensions (disabled by default, can be enabled)

Apart from the recommended metrics, most services have the possibility of enabling optional metrics.

Optional metrics:

  • Can be added and configured manually

Import preset dashboards

Dynatrace provides preset AWS dashboards that you can import from GitHub to your environment's dashboard page. Once you download a preset dashboard locally, there are two ways to import it.


Available metrics

Name Description Unit Statistics Dimensions Recommended
IncomingEmailBounced The number of incoming emails that bounced due to full or nonexistent mailboxes Count Sum OrganizationId ✔️
MailboxEmailDelivered The number of emails delivered to individual mailboxes in your Amazon WorkMail organization Count Sum OrganizationId ✔️
OrganizationEmailReceived The number of emails received by your Amazon WorkMail organization Count Sum OrganizationId ✔️
OutgoingEmailBounced The number of outgoing emails that could not be delivered, counted for each intended recipient Count Sum OrganizationId ✔️
OutgoingEmailSent The number of emails successfully sent from your Amazon WorkMail organization Count Sum OrganizationId ✔️