Amazon Textract

Dynatrace ingests metrics for multiple preselected namespaces, including Amazon Textract. You can view graphs per service instance, with a set of dimensions, and create custom graphs that you can pin to your dashboards.


To enable monitoring for this service, you need

Add the service to monitoring

In order to view the service metrics, you must add the service to monitoring in your Dynatrace environment.

Configure service metrics

Once you add a service, Dynatrace starts automatically collecting a suite of metrics for this particular service. These are recommended metrics.

Recommended metrics:

  • Are enabled by default
  • Can't be disabled
  • Can have recommended dimensions (enabled by default, can't be disabled)
  • Can have optional dimensions (disabled by default, can be enabled)

Apart from the recommended metrics, most services have the possibility of enabling optional metrics.

Optional metrics:

  • Can be added and configured manually

Import preset dashboards

Dynatrace provides preset AWS dashboards that you can import from GitHub to your environment's dashboard page. Once you download a preset dashboard locally, there are two ways to import it.


Available metrics

Name Description Unit Statistics Dimensions Recommended
ResponseTime The time in milliseconds for Amazon Textract to compute the response Milliseconds Average Region, Operation ✔️
ResponseTime Count Count Region, Operation
ServerErrorCount The number of server errors Count Average Region, Operation
ServerErrorCount Count Sum Region, Operation ✔️
SuccessfulRequestCount The number of successful requests Count Average Region, Operation
SuccessfulRequestCount Count Sum Region, Operation ✔️
ThrottledCount The number of throttled requests Count Average Region, Operation
ThrottledCount Count Sum Region, Operation ✔️
UserErrorCount The number of user errors (invalid parameters, invalid image, no permission, and so on) Count Average Region, Operation
UserErrorCount Count Sum Region, Operation ✔️


Because Amazon Textract provides OCR APIs, there is no Main Dimension.