Dynatrace ingests metrics for multiple preselected namespaces, including AWS Storage Gateway. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.
Prerequisites
To enable monitoring for this service, you need
An Environment or Cluster ActiveGate version 1.197+
Dynatrace version 1.200+
An updated AWS monitoring policy to include the additional AWS services.
To update the AWS IAM policy, use the JSON below, containing the monitoring policy (permissions) for all supporting services.
If you don't want to add permissions to all services, and just select permissions for certain services, consult the table below. The table contains a set of permissions that are required for all services (All monitored Amazon services) and, for each supporting service, a list of optional permissions specific to that service.
In this example, from the complete list of permissions you need to select
"apigateway:GET" for Amazon API Gateway
"cloudwatch:GetMetricData", "cloudwatch:GetMetricStatistics", "cloudwatch:ListMetrics", "sts:GetCallerIdentity", "tag:GetResources", "tag:GetTagKeys", and "ec2:DescribeAvailabilityZones" for All monitored Amazon services.
Enable monitoring
To enable monitoring for this service, you first need to integrate Dynatrace with Amazon Web Services:
Go to Settings > Cloud and virtualization and select AWS.
On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
Scroll down and select Add service. Choose the service name from the drop-down and select Add service.
Select Save changes.
Cloud-service monitoring consumption
Beginning in early 2021, all cloud services consume Davis data units (DDUs). The amount of DDU consumption per service instance depends on the number of monitored metrics and their dimensions (each metric dimension results in the ingestion of 1 data point; 1 data point consumes 0.001 DDUs). For DDU consumption estimates per service instance (recommended metrics only, predefined dimensions, and assumed dimension values), see DDU consumption estimates per cloud service instance.
Monitor resources based on tags
You can choose to monitor resources based on existing AWS tags, as Dynatrace automatically imports them from service instances. Nevertheless, the transition from AWS to Dynatrace tagging isn't supported for all AWS services. Expand the table below to see which supporting services are filtered by tagging.
Go to Settings > Cloud and virtualization and select AWS.
On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
Scroll down to the Supporting services section and select Manage services.
To add a metric, select the service for which you want to add metrics.
Select Add metric.
From the menu, select the metric you want.
Select Add metric to add the metric to monitoring.
To configure a metric, select the Edit button associated to it.
Select Apply to save your configuration.
View service metrics
You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.
View metrics on the custom device overview page
To access the custom device overview page
Go to Technologies on the Dynatrace navigation menu.
Filter by service name and select the relevant custom device group.
Once you select the custom device group, you're on the custom device group overview page.
The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.
View metrics on your dashboard
After you add the service to monitoring, a preset dashboard containing all recommended metrics is automatically listed on your Dashboards page. To look for specific dashboards, filter by Preset and then by Name. Note: For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > AWS, select the desired AWS instance, and then select Save.
You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu (...) and select Clone.
To remove a dashboard from the dashboards page, you can hide it. To hide a dashboard, open the browse menu (...) and select Hide. Note: Hiding a dashboard doesn't affect other users.
To check the availability of preset dashboards for each AWS service, see the list below.
The total number of bytes available in the gateway's cache storage
Bytes
Sum
GatewayName, GatewayId
✔️
CacheHitPercent
Percentage of application reads served from the cache
Percent
Multi
Region, ShareId
✔️
CacheHitPercent
Percent
Multi
Region, VolumeId
✔️
CacheHitPercent
Percent
Multi
GatewayName, GatewayId
✔️
CachePercentDirty
Percentage of the cache that is dirty—that is, it contains content that has not been uploaded to AWS
Percent
Multi
Region, ShareId
✔️
CachePercentDirty
Percent
Multi
Region, VolumeId
✔️
CachePercentDirty
Percent
Multi
GatewayName, GatewayId
✔️
CachePercentUsed
Percentage of the gateway's cache storage being used
Percent
Multi
Region, ShareId
✔️
CachePercentUsed
Percent
Multi
Region, VolumeId
✔️
CachePercentUsed
Percent
Multi
GatewayName, GatewayId
✔️
CacheUsed
The total number of bytes being used in the gateway's cache storage
Bytes
Sum
GatewayName, GatewayId
✔️
CloudBytesDownloaded
The total number of bytes that the gateway sent to the cloud during the reporting period. This metric includes the activity of all the volumes on the gateway.
Bytes
Sum
Region, ShareId
✔️
CloudBytesDownloaded
Bytes
Count
Region, ShareId
CloudBytesDownloaded
Bytes
Sum
GatewayName, GatewayId
✔️
CloudBytesDownloaded
Bytes
Count
GatewayName, GatewayId
CloudBytesUploaded
The total number of bytes that the gateway sent to the cloud during the reporting period
Bytes
Sum
Region, ShareId
✔️
CloudBytesUploaded
Bytes
Count
Region, ShareId
CloudBytesUploaded
Bytes
Sum
GatewayName, GatewayId
CloudBytesUploaded
Bytes
Count
GatewayName, GatewayId
CloudDownloadLatency
The latency in downloading the data from the cloud to the gateway
Milliseconds
Multi
GatewayName, GatewayId
IndexFetches
The number of files for which metadata was fetched
Count
Sum
Region, ShareId
✔️
IndexFetches
Count
Sum
GatewayName, GatewayId
✔️
IoWaitPercent
Percentage of time that the gateway is waiting on a response from the local disk
Percent
Multi
GatewayName
✔️
MemTotalBytes
Amount of RAM provisioned to the gateway VM, in bytes
Bytes
Sum
GatewayName
✔️
MemUsedBytes
Amount of RAM currently in use by the gateway VM, in bytes
Bytes
Sum
GatewayName
✔️
NfsSessions
The number of NFS session that are active on the gateway
Count
Sum
GatewayName
✔️
QueuedWrites
The number of bytes waiting to be written to AWS, sampled at the end of the reporting period for all volumes in the gateway
Bytes
Sum
Region, VolumeId
✔️
QueuedWrites
Bytes
Sum
GatewayName, GatewayId
✔️
ReadBytes
The total number of bytes read from your on-premises applications in the reporting period for all volumes in the gateway
Bytes
Sum
Region, VolumeId
✔️
ReadBytes
Bytes
Count
Region, VolumeId
ReadBytes
Bytes
Sum
GatewayName, GatewayId
✔️
ReadBytes
Bytes
Count
GatewayName, GatewayId
ReadTime
The total number of milliseconds spent on read operations from your on-premises applications in the reporting period for all volumes in the gateway
Milliseconds
Multi
Region, VolumeId
✔️
ReadTime
Milliseconds
Multi
GatewayNam, GatewayIde
✔️
SmbV1Sessions
The number of Server Message Block (SMB) version 1 sessions that are active on the gateway
Count
Sum
GatewayName
SmbV2Sessions
The number of SMB version 2 sessions that are active on the gateway
Count
Sum
GatewayName
SmbV3Sessions
The number of SMB version 3 sessions that are active on the gateway
Count
Sum
GatewayName
TimeSinceLastRecoveryPoint
The time since the last available recovery point
Seconds
Multi
Region, VolumeId
✔️
TimeSinceLastRecoveryPoint
Seconds
Multi
GatewayName, GatewayId
TotalCacheSize
The total size of the cache in bytes
Bytes
Sum
GatewayName, GatewayId
✔️
UploadBufferFree
Bytes
Sum
GatewayName, GatewayId
✔️
UploadBufferPercentUsed
Percentage of the gateway's upload buffer used
Percent
Multi
GatewayName, GatewayId
✔️
UploadBufferUsed
The total number of bytes being used in the gateway's upload buffer
Bytes
Sum
GatewayName, GatewayId
✔️
UserCpuPercent
Percentage of CPU time spent on gateway processing, averaged across all cores
Percent
Multi
GatewayName
WorkingStorageFree
The total amount of unused space in the gateway's working storage
Bytes
Sum
GatewayName, GatewayId
✔️
WorkingStoragePercentUsed
Percentage of the gateway's upload buffer used
Percent
Multi
GatewayName, GatewayId
✔️
WorkingStorageUsed
The total number of bytes being used in the gateway's upload buffer
Bytes
Sum
GatewayName, GatewayId
✔️
WriteBytes
The total number of bytes written to your on-premises applications in the reporting period for all volumes in the gateway
Bytes
Sum
Region, VolumeId
✔️
WriteBytes
Bytes
Count
Region, VolumeId
WriteBytes
Bytes
Sum
GatewayName, GatewayId
✔️
WriteBytes
Bytes
Count
GatewayName, GatewayId
WriteTime
The total number of milliseconds spent on write operations from your on-premises applications in the reporting period for all volumes in the gateway