AWS Elemental MediaTailor

Dynatrace ingests metrics for multiple preselected namespaces, including AWS Elemental MediaTailor. You can view graphs per service instance, with a set of dimensions, and create custom graphs that you can pin to your dashboards.

Prerequisites

To enable monitoring for this service, you need

an Environment or Cluster ActiveGate version 1.197+
Dynatrace version 1.200+
An updated AWS monitoring policy to include the additional AWS services.
To update the AWS IAM policy, use the JSON below.

Predefined policy in JSON

Download

{
   "Version": "2012-10-17",
   "Statement": [
      {
         "Sid": "VisualEditor0",
         "Effect": "Allow",
         "Action": [
            "ec2:DescribeInstances",
            "support:DescribeTrustedAdvisorCheckResult",
            "athena:ListWorkGroups",
            "elasticbeanstalk:DescribeEnvironmentResources",
            "appsync:ListGraphqlApis",
            "kinesis:ListStreams",
            "elasticbeanstalk:DescribeEnvironments",
            "ec2:DescribeVolumes",
            "support:DescribeTrustedAdvisorCheckSummaries",
            "kinesisanalytics:ListApplications",
            "codebuild:ListProjects",
            "datasync:ListTasks",
            "mediaconnect:ListFlows",
            "cloudformation:ListStackResources",
            "mediatailor:ListPlaybackConfigurations",
            "support:SearchForCases",
            "lambda:ListFunctions",
            "support:DescribeCases",
            "chatbot:DescribeSlackChannels",
            "transfer:ListServers",
            "cloudwatch:GetMetricStatistics",
            "support:DescribeAttachment",
            "chatbot:DescribeSlackWorkspaces",
            "workmail:ListOrganizations",
            "firehose:ListDeliveryStreams",
            "eks:ListClusters",
            "ec2:DescribeSubnets",
            "swf:ListDomains",
            "support:DescribeTrustedAdvisorCheckRefreshStatuses",
            "tag:GetResources",
            "dynamodb:ListTables",
            "qldb:ListLedgers",
            "sns:ListTopics",
            "dynamodb:ListTagsOfResource",
            "dax:DescribeClusters",
            "support:DescribeTrustedAdvisorChecks",
            "cloudwatch:ListMetrics",
            "cloudhsm:DescribeClusters",
            "storagegateway:ListGateways",
            "ec2:DescribeAvailabilityZones",
            "lambda:ListTags",
            "rds:DescribeDBInstances",
            "support:DescribeSeverityLevels",
            "cloudsearch:DescribeDomains",
            "rds:DescribeEvents",
            "dms:DescribeReplicationInstances",
            "route53:ListHostedZones",
            "events:ListEventBuses",
            "chatbot:DescribeChimeWebhookConfigurations",
            "ec2:DescribeSecurityGroups",
            "es:ListDomainNames",
            "rds:ListTagsForResource",
            "s3:ListAllMyBuckets",
            "ec2:DescribeVpcs",
            "opsworks:DescribeStacks",
            "kinesisvideo:ListStreams",
            "chatbot:DescribeSlackChannelConfigurations",
            "chatbot:GetSlackOauthParameters",
            "elastictranscoder:ListPipelines",
            "elasticloadbalancing:DescribeLoadBalancers",
            "autoscaling:DescribeAutoScalingGroups",
            "support:DescribeSupportLevel",
            "support:DescribeCaseAttributes",
            "elasticloadbalancing:DescribeInstanceHealth",
            "apigateway:GET",
            "workspaces:DescribeWorkspaces",
            "support:DescribeServices",
            "support:DescribeCommunications",
            "support:DescribeIssueTypes",
            "elasticloadbalancing:DescribeRules",
            "elasticache:DescribeCacheClusters",
            "fsx:DescribeFileSystems",
            "kafka:ListClusters",
            "cloudwatch:GetMetricData",
            "route53resolver:ListResolverEndpoints",
            "tag:GetTagKeys",
            "ec2:DescribeNetworkInterfaces",
            "elasticloadbalancing:DescribeListeners",
            "elasticmapreduce:ListClusters",
            "appstream:DescribeFleets",
            "elasticfilesystem:DescribeFileSystems",
            "ecs:ListClusters",
            "sqs:ListQueues",
            "logs:DescribeLogGroups",
            "elasticloadbalancing:DescribeTags",
            "mediaconvert:DescribeEndpoints",
            "ec2:DescribeNatGateways",
            "robomaker:ListSimulationJobs",
            "ec2:DescribeSpotFleetRequests",
            "mediapackage:ListChannels",
            "cloudfront:ListDistributions",
            "elasticloadbalancing:DescribeTargetHealth",
            "redshift:DescribeClusters",
            "mediapackage-vod:ListPackagingGroups",
            "mediapackage-vod:ListPackagingConfigurations",
            "sts:GetCallerIdentity",
            "rds:DescribeDBClusters",
            "directconnect:DescribeConnections"
         ],
         "Resource": "*"
      }
   ]
}

Add the service to monitoring

In order to view the service metrics, you must add the service to monitoring in your Dynatrace environment.

To add a service to monitoring

Go to Settings > Cloud and virtualization and select AWS.
On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
Scroll down and select Add service. Choose the service name from the drop-down and select Add service.
Select Save changes.

Configure service metrics

Once you add a service, Dynatrace starts automatically collecting a suite of metrics for this particular service. These are recommended metrics.

Recommended metrics:

Are enabled by default
Can't be disabled
Can have recommended dimensions (enabled by default, can't be disabled)
Can have optional dimensions (disabled by default, can be enabled)

Apart from the recommended metrics, most services have the possibility of enabling optional metrics.

Optional metrics:

Can be added and configured manually

To add and configure metrics

Go to Settings > Cloud and virtualization and select AWS.
On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
Scroll down to the Supporting services section and select Manage services.
To add a metric, select the service for which you want to add metrics.
Select Add metric.
From the menu, select the metric you want.
Select Add metric to add the metric to monitoring.
To configure a metric, select the Edit button associated to it.
Select Apply to save your configuration.

Import preset dashboards

Dynatrace provides preset AWS dashboards that you can import from GitHub to your environment's dashboard page. Once you download a preset dashboard locally, there are two ways to import it.

Import via Dynatrace web UI

On your Dynatrace dashboard page, select Edit and switch to Settings.
Select Advanced settings.
On the Dashboard settings menu, select Dashboard JSON.
Use Upload to choose and upload the dashboard JSON file that you want to import.

Import via Dynatrace API

Create an API token.
When creating the token, enable the Write configuration permission.
To import the dashboard, run the command below, replacing {DYNATRACE_HOST}, {DYNATRACE_TENANT}, {TOKEN}, and {PATH_TO_DASHBOARD} with your own values.

curl --location --request POST 'http://{DYNATRACE_HOST}/e/{DYNATRACE_TENANT}/api/config/v1/dashboards' \
--header 'Authorization: Api-Token {TOKEN}' \
--header 'Content-Type: application/json' \
--data-binary '{PATH_TO_DASHBOARD}'

For more information, see Dashboards API - POST a dashboard

mediatailor-dashboard

Available metrics

Name	Description	Unit	Statistics	Dimensions	Recommended
AdDecisionServer.Ads	The count of ads included in ad decision server (ADS) responses for the time period that you specified	Count	Sum	ConfigurationName
AdDecisionServer.Duration	The total duration, in milliseconds, of all ads that MediaTailor received from the ADS for the time period that you specified	Milliseconds	Average	ConfigurationName
AdDecisionServer.Errors	The number of non-HTTP 200 status code responses, empty responses, and timed-out responses that MediaTailor received from the ADS in the time period that you specified	Count	Sum	ConfigurationName
AdDecisionServer.FillRate	The simple average of the rates at which the responses from the ADS filled the corresponding individual ad avails for the time period that you specified	Count	Average	ConfigurationName
AdDecisionServer.Timeouts	The number of timed-out requests to the ADS in the time period that you specified	Count	Sum	ConfigurationName
AdNotReady	The number of times that the ADS pointed at an ad that wasn't yet transcoded by the internal transcoder service in the time period that you specified	Count	Sum	ConfigurationName
Avail.Duration	The total duration, in milliseconds, of all ad avails that MediaTailor encountered in the time period that you specified	Milliseconds	Average	ConfigurationName
Avail.FillRate	The simple average of the rates at which MediaTailor filled the individual ad avails for the time period that you specified	Count	Average	ConfigurationName	✔️
Avail.FilledDuration	The total duration, in milliseconds, of ad avail time that MediaTailor filled with ads in the time period that you specified	Milliseconds	Average	ConfigurationName	✔️
GetManifest.Errors	The number of errors received while MediaTailor was generating manifests in the time period that you specified	Count	Sum	ConfigurationName
Origin.Errors	The number of non-HTTP 200 status code responses and timed-out responses that MediaTailor received from the origin server in the time period that you specified	Count	Sum	ConfigurationName
Origin.Timeouts	The number of timed-out requests to the origin server in the time period that you specified	Count	Sum	ConfigurationName

Limitations

AdDecisionServer.FillRate and Avail.FillRate should be expressed in percentage, however, AWS reports it as a value from 0 to 1. They are defined for the time being as Count values.