Amazon Connect

{
  "Version": "2012-10-17",
  "Statement": [
          {
                  "Sid": "VisualEditor0",
                  "Effect": "Allow",
                  "Action": [
                          "apigateway:GET",
                          "cloudwatch:GetMetricData",
                          "cloudwatch:GetMetricStatistics",
                          "cloudwatch:ListMetrics",
                          "sts:GetCallerIdentity",
                          "tag:GetResources",
                          "tag:GetTagKeys",
                          "ec2:DescribeAvailabilityZones"
                  ],
                  "Resource": "*"
          }
      ]
}

1. Go to Settings > Cloud and virtualization and select AWS.
2. On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
3. Scroll down and select Add service. Choose the service name from the drop-down and select Add service.
4. Select Save changes.

1. Go to Settings > Cloud and virtualization and select AWS.
2. On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
3. Scroll down to the Supporting services section and select Manage services.
4. To add a metric, select the service for which you want to add metrics.
5. Select Add metric.
6. From the menu, select the metric you want.
7. Select Add metric to add the metric to monitoring.
8. To configure a metric, select the Edit button associated to it.
9. Select Apply to save your configuration.

1. Go to Technologies on the main menu of your Dynatrace environment.
2. Filter by service name and select the relevant custom device group.
3. Once you select the custom device group, you're on the custom device group overview page.

Example of custom device group overview page 4. The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.

Example of custom device overview page

1. Select Dashboards from the navigation menu and choose your dashboard (or create a new one by selecting Create Dashboard).
2. On your dashboard, select Edit > Settings >Advanced settings > Dashboard JSON.
3. Copy the whole ID row from the Dashboard JSON file as shown in the image below.
   
4. Select Upload to choose and upload the dashboard JSON file that you want to use in your Dynatrace environment.
5. In the editor of the imported JSON file, paste the ID row right after the opening bracket, on the second row of the Dashboard JSON, as shown below.
   
6. Search for the owner parameter and replace the empty value with the email address that is used for your Dynatrace subscription. Or, if the owner parameter is missing, add it as shown below.

    "id": "<your_dashboard_id>",
    "dashboardMetadata": {
        "name": "<your_dashboard_name>",
        "shared": false,
        "owner": "<your_email_address>",
        "sharingDetails": {
            "linkShared": true,
            "published": false

Note: The name you selected for the new dashboard will be overwritten with the name of the preset dashboard. To modify the name, edit the JSON file by replacing the value of the name parameter with your desired dashboard name.
8. Select Save changes.

1. Create an API token.
2. When creating the token, enable the Write configuration permission.
3. To import the dashboard, run the command below, replacing {DYNATRACE_HOST}, {DYNATRACE_TENANT}, {TOKEN}, and {PATH_TO_DASHBOARD} with your own values.

curl --location --request POST 'http://{DYNATRACE_HOST}/e/{DYNATRACE_TENANT}/api/config/v1/dashboards' \
--header 'Authorization: Api-Token {TOKEN}' \
--header 'Content-Type: application/json' \
--data-binary '{PATH_TO_DASHBOARD}'

For more information, see Dashboards API - POST a dashboard