Amazon AppStream 2.0

Dynatrace ingests metrics for multiple preselected namespaces, including Amazon AppStream 2.0. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.


To enable monitoring for this service, you need

  • An Environment or Cluster ActiveGate version 1.197+
  • Dynatrace version 1.201+
  • An updated AWS monitoring policy to include the additional AWS services.
    To update the AWS IAM policy, use the JSON below, containing the monitoring policy (permissions) for all supporting services.

If you don't want to add permissions to all services, and just select permissions for certain services, consult the table below. The table contains a set of permissions that are required for all services (All monitored Amazon services) and, for each supporting service, a list of optional permissions specific to that service.

Example of JSON policy for one single service.

In this example, from the complete list of permissions you need to select

  • "apigateway:GET" for Amazon API Gateway
  • "cloudwatch:GetMetricData", "cloudwatch:GetMetricStatistics", "cloudwatch:ListMetrics", "sts:GetCallerIdentity", "tag:GetResources", "tag:GetTagKeys", and "ec2:DescribeAvailabilityZones" for All monitored Amazon services.

Add the service to monitoring

In order to view the service metrics, you must add the service to monitoring in your Dynatrace environment.

Configure service metrics

Once you add a service, Dynatrace starts automatically collecting a suite of metrics for this particular service. These are recommended metrics.

Recommended metrics:

  • Are enabled by default
  • Can't be disabled
  • Can have recommended dimensions (enabled by default, can't be disabled)
  • Can have optional dimensions (disabled by default, can be enabled)

Apart from the recommended metrics, most services have the possibility of enabling optional metrics.

Optional metrics:

  • Can be added and configured manually

View service metrics

Once you add the service to monitoring, you can view the service metrics in your Dynatrace environment either on your dashboard page or on the custom device overview page.

Import preset dashboards

Dynatrace provides preset AWS dashboards that you can import from GitHub to your environment's Dashboards page.
Note: To save a preset dashboard locally, create a new JSON file on your local machine and copy-paste the content of the JSON file from GitHub into the new file.
Once you save a preset dashboard locally, there are two ways to import it.


Available metrics

Name Description Unit Statistics Dimensions Recommended
ActualCapacity The total number of instances that are available for streaming or are currently streaming. ActualCapacity = AvailableCapacity + InUseCapacity. Count Multi Fleet ✔️
AvailableCapacity The number of idle instances currently available for user sessions. AvailableCapacity = ActualCapacity - InUseCapacity. Count Multi Fleet ✔️
CapacityUtilization The percentage of instances in a fleet that are being used, using the following formula. CapacityUtilization = (InUseCapacity/ActualCapacity) * 100. Percent Multi Fleet ✔️
DesiredCapacity The total number of instances that are either running or pending. This represents the total number of concurrent streaming sessions your fleet can support in a steady state. DesiredCapacity = ActualCapacity + PendingCapacity. Count Multi Fleet ✔️
InUseCapacity The number of instances currently being used for streaming sessions. One InUseCapacity count represents one streaming session. Count Multi Fleet ✔️
InsufficientCapacityError The number of session requests rejected due to lack of capacity. Count Sum Fleet
PendingCapacity The number of instances being provisioned by AppStream 2.0. Represents the additional number of streaming sessions the fleet can support after provisioning is complete. When provisioning starts, it usually takes 10-20 minutes for an instance to become available for streaming. Count Multi Fleet ✔️