Dynatrace ingests metrics for multiple preselected namespaces, including Amazon AppStream 2.0. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.
Prerequisites
To enable monitoring for this service, you need
An Environment or Cluster ActiveGate version 1.197+ Note: For role-based access (whether in a SaaS or Managed deployment), you need an Environment ActiveGate installed on an AWS EC2 host.
Dynatrace version 1.201+
An updated AWS monitoring policy to include the additional AWS services.
To update the AWS IAM policy, use the JSON below, containing the monitoring policy (permissions) for all supporting services.
If you don't want to add permissions to all services, and just select permissions for certain services, consult the table below. The table contains a set of permissions that are required for all services (All monitored Amazon services) and, for each supporting service, a list of optional permissions specific to that service.
In this example, from the complete list of permissions you need to select
"apigateway:GET" for Amazon API Gateway
"cloudwatch:GetMetricData", "cloudwatch:GetMetricStatistics", "cloudwatch:ListMetrics", "sts:GetCallerIdentity", "tag:GetResources", "tag:GetTagKeys", and "ec2:DescribeAvailabilityZones" for All monitored Amazon services.
Enable monitoring
To enable monitoring for this service, you first need to integrate Dynatrace with Amazon Web Services:
Go to Settings > Cloud and virtualization and select AWS.
On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
Scroll down and select Add service. Choose the service name from the drop-down and select Add service.
Select Save changes.
Cloud-service monitoring consumption
Beginning in early 2021, all cloud services consume Davis data units (DDUs). The amount of DDU consumption per service instance depends on the number of monitored metrics and their dimensions (each metric dimension results in the ingestion of 1 data point; 1 data point consumes 0.001 DDUs). For DDU consumption estimates per service instance (recommended metrics only, predefined dimensions, and assumed dimension values), see DDU consumption estimates per cloud service instance.
Monitor resources based on tags
You can choose to monitor resources based on existing AWS tags, as Dynatrace automatically imports them from service instances. Nevertheless, the transition from AWS to Dynatrace tagging isn't supported for all AWS services. Expand the table below to see which supporting services are filtered by tagging.
Go to Settings > Cloud and virtualization and select AWS.
On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
Scroll down to the Supporting services section and select Manage services.
To add a metric, select the service for which you want to add metrics.
Select Add metric.
From the menu, select the metric you want.
Select Add metric to add the metric to monitoring.
To configure a metric, select the Edit button associated to it.
Select Apply to save your configuration.
View service metrics
You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.
View metrics on the custom device overview page
To access the custom device overview page
Go to Technologies on the Dynatrace navigation menu.
Filter by service name and select the relevant custom device group.
Once you select the custom device group, you're on the custom device group overview page.
The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.
View metrics on your dashboard
After you add the service to monitoring, a preset dashboard containing all recommended metrics is automatically listed on your Dashboards page. To look for specific dashboards, filter by Preset and then by Name. Note: For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > AWS, select the desired AWS instance, and then select Save.
You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu (...) and select Clone.
To remove a dashboard from the dashboards page, you can hide it. To hide a dashboard, open the browse menu (...) and select Hide. Note: Hiding a dashboard doesn't affect other users.
To check the availability of preset dashboards for each AWS service, see the list below.
The total number of instances that are available for streaming or are currently streaming. ActualCapacity = AvailableCapacity + InUseCapacity.
Count
Multi
Fleet
✔️
AvailableCapacity
The number of idle instances currently available for user sessions. AvailableCapacity = ActualCapacity - InUseCapacity.
Count
Multi
Fleet
✔️
CapacityUtilization
The percentage of instances in a fleet that are being used, using the following formula. CapacityUtilization = (InUseCapacity/ActualCapacity) * 100.
Percent
Multi
Fleet
✔️
DesiredCapacity
The total number of instances that are either running or pending. This represents the total number of concurrent streaming sessions your fleet can support in a steady state. DesiredCapacity = ActualCapacity + PendingCapacity.
Count
Multi
Fleet
✔️
InUseCapacity
The number of instances currently being used for streaming sessions. One InUseCapacity count represents one streaming session.
Count
Multi
Fleet
✔️
InsufficientCapacityError
The number of session requests rejected due to lack of capacity.
Count
Sum
Fleet
PendingCapacity
The number of instances being provisioned by AppStream 2.0. Represents the additional number of streaming sessions the fleet can support after provisioning is complete. When provisioning starts, it usually takes 10-20 minutes for an instance to become available for streaming.
