Configure an SMTP server connection
Use these settings to determine how Dynatrace delivers email notifications, reports, and other communications to users and administrators.
- In the Dynatrace menu, go to Settings.
- Expand Emails and select SMTP server to display the Configure SMTP server page.
- Start by selecting how you want email to be delivered.
- SMTP server with Mission Control fallback (default setting)
Select this to have an SMTP server deliver email but to use Mission Control as a fallback delivery method.- As long as your SMTP server is available, your SMTP configuration controls how email is sent (mail server, connection security, etc.).
- If your SMTP server becomes unavailable, Mission Control delivers your email with sending address
noreply@dynatrace-managed.com
.
- SMTP server
Select this to have an SMTP server deliver email (with no fallback delivery method).- Your SMTP configuration controls how your email is sent (mail server, connection security, etc).
- If your SMTP server becomes unavailable, your email won't be sent.
- Mission Control
Select this to have Mission Control send all email.- All SMTP server configuration steps described below are unavailable because there is no SMTP server configuration for you to do. Dynatrace takes care of everything for you.
- The sending address is
noreply@dynatrace-managed.com
.
- SMTP server with Mission Control fallback (default setting)
- Set Connection security to the security protocol you want to use for your SMTP server. The default is
No encryption
on port25
.- If you change Connection security, the Port setting automatically changes to match the standard port number for that protocol (see the default port numbers below).
- If you manually change the Port number, your preference is remembered and changing the Connection security protocol won't automatically change the Port number.
No encryption
: Not secure. Default port:25
.
Send email unencrypted. Use this option only if the SMTP server supports no other option.SSL/TLS required
: Secure. Default port:465
.- If an SSL/TLS connection can be established, send encrypted email using SSL/TLS.
- If an SSL/TLS connection can't be established, don't send email.
STARTTLS optional
: Not secure. Default port:587
.- If a STARTTLS connection can be established, send encrypted email using STARTTLS.
- If a STARTTLS connection can't be established, send email without encryption.
STARTTLS required
: Secure. Default port:587
.- If a STARTTLS connection can be established, send encrypted email using STARTTLS.
- If a STARTTLS connection can't be established, don't send email.
- Set Mail server to the address of the SMTP mail server.
- Set Port to the port number of the SMTP mail server. See Connection security above for related details.
- Set Username and Password if the server requires authentication.
- Set Sender email address to the address that should be displayed as the sender's email address.
- Set Email test address to the address where you want to send test messages.
- Select Send test message to verify your SMTP configuration by sending a test message to Email test address.
- After a moment, a
Sending succeeded
status message is displayed if sending worked. - Check the inbox of the Email test address account to make sure it received a "Dynatrace Managed: Mail server setup" message with the expected sender email address.
- After a moment, a
- Select Save changes when the configuration is correct.