Manage users and groups with SCIM in Dynatrace SaaS

System for Cross-domain Identity Management (SCIM) is an open standard for automating the exchange of user identity information between identity domains or IT systems. You can configure Dynatrace SaaS to be provided with user identity information automatically from your organization's identity provider (IdP) through SCIM.

SCIM requirements and supported features

• Dynatrace supports SCIM 2.0 and GET, POST, PATCH, PUT, and DELETE operations for both User and Group resources.

• For authentication, SCIM requires Bearer token in Authorization header.

• SCIM is configured for the account and domain scopes. At least one domain ownership verification is required for the account.

• Only users whose email domains have been verified for ownership can be synchronized with Dynatrace via SCIM.

• Required and supported SCIM attributes:

  SCIM Attribute	Type
  userName	email format
  name.givenName	string
  name.familyName	string
  active	boolean

• userName must be persistent. Dynatrace does not support user email change.

Verify your ownership of the domain

Before you can proceed with SCIM configuration, you need to prove ownership of the domain. Verification is based on a DNS TXT Record check.

To verify ownership of a domain

1. From the User menu, select Account settings.
2. Select Identity management > SCIM configuration.
3. In the Verify domain section, enter the domain (for example, mycompanyname.com) for which you want to set up SCIM.
   Multiple domains

   If users in your organization use more than one domain to sign in (for example, @mycompanyname.com and @uk.mycompanyname.com), you can add additional domains in additional rows and start verifying them all in parallel. Enter each domain in a different row.

4. For each domain you are verifying, select Copy and add the copied TXT resource record to your domain’s DNS configuration.
5. For each domain you are verifying, select Verify so that Dynatrace can verify that the record was added to your domain’s DNS.
   Propagation time

   It typically takes a few minutes for a record to propagate through the DNS system and the value to become available for Dynatrace to verify. In some cases, it may take up to 24 hours.

6. Each verified domain is added to the Verified domains list.

Get Dynatrace SCIM endpoint and create secret token

Use this procedure to get the Dynatrace SCIM Base URL for your account and create a secret token.

1. From the User menu, select Account settings.

2. Select Identity management > SCIM configuration.

   Example: Select 'SCIM configuration'

   

3. Click Generate token with an optional Description (or you can add a description for the token later on).

   Example: Generate token

   

4. Under Generate token, click Copy to copy the token to your clipboard, and then paste it into a secure location for later use.

   Example: Copy token

   

   Dynatrace SCIM supports Bearer Token Authentication only. Example:

   Header	Value
   Authorization	Bearer dt0s01.XFNYASDX.XFJWNDTUXJ6PKHEHDDVKXV2K73ZDGWUFS6GKHGAFKE2DUG3JYCFXJUAGLXTN6ENX

The SCIM endpoint required for SCIM configuration in your application is added to the List of tokens.

Example IdP-specific instructions

To continue integrating Dynatrace SCIM with your IdP, select the procedure appropriate for your IdP:

• Azure
• Okta

Frequently asked questions (FAQ)