Dynatrace ingests metrics for multiple preselected namespaces, including AWS Service Catalog. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.
Prerequisites
To enable monitoring for this service, you need
- ActiveGate version 1.197+, as follows:
- For Dynatrace SaaS deployments, you need an Environment ActiveGate or a Multi-environment ActiveGate.
- For Dynatrace Managed deployments, you can use any kind of ActiveGate.
Note: For role-based access (whether in a SaaS or Managed deployment), you need an Environment ActiveGate installed on an AWS EC2 host.
- Dynatrace version 1.203+
- An updated AWS monitoring policy to include the additional AWS services.
To update the AWS IAM policy, use the JSON below, containing the monitoring policy (permissions) for all supporting services.
JSON predefined policy for all supporting services{
"Version": "2012-10-17",
"Statement": [
{
"Sid": "VisualEditor0",
"Effect": "Allow",
"Action": [
"acm-pca:ListCertificateAuthorities",
"apigateway:GET",
"apprunner:ListServices",
"appstream:DescribeFleets",
"appsync:ListGraphqlApis",
"athena:ListWorkGroups",
"autoscaling:DescribeAutoScalingGroups",
"cloudformation:ListStackResources",
"cloudfront:ListDistributions",
"cloudhsm:DescribeClusters",
"cloudsearch:DescribeDomains",
"cloudwatch:GetMetricData",
"cloudwatch:GetMetricStatistics",
"cloudwatch:ListMetrics",
"codebuild:ListProjects",
"datasync:ListTasks",
"dax:DescribeClusters",
"directconnect:DescribeConnections",
"dms:DescribeReplicationInstances",
"dynamodb:ListTables",
"dynamodb:ListTagsOfResource",
"ec2:DescribeAvailabilityZones",
"ec2:DescribeInstances",
"ec2:DescribeNatGateways",
"ec2:DescribeSpotFleetRequests",
"ec2:DescribeTransitGateways",
"ec2:DescribeVolumes",
"ec2:DescribeVpnConnections",
"ecs:ListClusters",
"eks:ListClusters",
"elasticache:DescribeCacheClusters",
"elasticbeanstalk:DescribeEnvironmentResources",
"elasticbeanstalk:DescribeEnvironments",
"elasticfilesystem:DescribeFileSystems",
"elasticloadbalancing:DescribeInstanceHealth",
"elasticloadbalancing:DescribeListeners",
"elasticloadbalancing:DescribeLoadBalancers",
"elasticloadbalancing:DescribeRules",
"elasticloadbalancing:DescribeTags",
"elasticloadbalancing:DescribeTargetHealth",
"elasticmapreduce:ListClusters",
"elastictranscoder:ListPipelines",
"es:ListDomainNames",
"events:ListEventBuses",
"firehose:ListDeliveryStreams",
"fsx:DescribeFileSystems",
"gamelift:ListFleets",
"glue:GetJobs",
"inspector:ListAssessmentTemplates",
"kafka:ListClusters",
"kinesis:ListStreams",
"kinesisanalytics:ListApplications",
"kinesisvideo:ListStreams",
"lambda:ListFunctions",
"lambda:ListTags",
"lex:GetBots",
"logs:DescribeLogGroups",
"mediaconnect:ListFlows",
"mediaconvert:DescribeEndpoints",
"mediapackage-vod:ListPackagingConfigurations",
"mediapackage:ListChannels",
"mediatailor:ListPlaybackConfigurations",
"opsworks:DescribeStacks",
"qldb:ListLedgers",
"rds:DescribeDBClusters",
"rds:DescribeDBInstances",
"rds:DescribeEvents",
"rds:ListTagsForResource",
"redshift:DescribeClusters",
"robomaker:ListSimulationJobs",
"route53:ListHostedZones",
"route53resolver:ListResolverEndpoints",
"s3:ListAllMyBuckets",
"sagemaker:ListEndpoints",
"sns:ListTopics",
"sqs:ListQueues",
"storagegateway:ListGateways",
"sts:GetCallerIdentity",
"swf:ListDomains",
"tag:GetResources",
"tag:GetTagKeys",
"transfer:ListServers",
"workmail:ListOrganizations",
"workspaces:DescribeWorkspaces"
],
"Resource": "*"
}
]
}
If you don't want to add permissions to all services, and just select permissions for certain services, consult the table below. The table contains a set of permissions that are required for all services (All monitored Amazon services) and, for each supporting service, a list of optional permissions specific to that service.
Complete list of permissions for supporting services
Name | Additional permissions |
---|
AWS Certificate Manager Private Certificate Authority | "acm-pca:ListCertificateAuthorities" |
All monitored Amazon services | "cloudwatch:GetMetricData", "cloudwatch:GetMetricStatistics", "cloudwatch:ListMetrics", "sts:GetCallerIdentity", "tag:GetResources", "tag:GetTagKeys", "ec2:DescribeAvailabilityZones" |
Amazon MQ | |
Amazon API Gateway | "apigateway:GET" |
AWS App Runner | "apprunner:ListServices" |
Amazon AppStream | "appstream:DescribeFleets" |
AWS AppSync | "appsync:ListGraphqlApis" |
Amazon Athena | "athena:ListWorkGroups" |
Amazon Aurora | "rds:DescribeDBClusters" |
Amazon EC2 Auto Scaling | "autoscaling:DescribeAutoScalingGroups" |
Amazon EC2 Auto Scaling (built-in) | "autoscaling:DescribeAutoScalingGroups" |
AWS Billing | |
Amazon Keyspaces | |
AWS Chatbot | |
Amazon CloudFront | "cloudfront:ListDistributions" |
AWS CloudHSM | "cloudhsm:DescribeClusters" |
Amazon CloudSearch | "cloudsearch:DescribeDomains" |
AWS CodeBuild | "codebuild:ListProjects" |
Amazon Cognito | |
Amazon Connect | |
Amazon Elastic Kubernetes Service (EKS) | "eks:ListClusters" |
AWS DataSync | "datasync:ListTasks" |
Amazon DynamoDB Accelerator (DAX) | "dax:DescribeClusters" |
Amazon Database Migration Service | "dms:DescribeReplicationInstances" |
Amazon DocumentDB | "rds:DescribeDBClusters" |
AWS Direct Connect | "directconnect:DescribeConnections" |
Amazon DynamoDB (built-in) | "dynamodb:ListTables", "dynamodb:ListTagsOfResource" |
Amazon EBS (built-in) | "ec2:DescribeVolumes" |
Amazon EC2 API | |
Amazon EC2 (built-in) | "ec2:DescribeInstances" |
Amazon EC2 Spot Fleet | "ec2:DescribeSpotFleetRequests" |
Amazon Elastic Container Service (ECS) | "ecs:ListClusters" |
Amazon ECS ContainerInsights | "ecs:ListClusters" |
Amazon ElastiCache (EC) | "elasticache:DescribeCacheClusters" |
AWS Elastic Beanstalk | "elasticbeanstalk:DescribeEnvironments" |
AWS Elastic Beanstalk (built-in) | "cloudformation:ListStackResources", "elasticbeanstalk:DescribeEnvironmentResources", "elasticbeanstalk:DescribeEnvironments" |
Amazon Elastic File System (EFS) | "elasticfilesystem:DescribeFileSystems" |
Amazon Elastic Inference | |
Amazon Elastic Map Reduce (EMR) | "elasticmapreduce:ListClusters" |
Amazon Elasticsearch Service (ES) | "es:ListDomainNames" |
Amazon Elastic Transcoder | "elastictranscoder:ListPipelines" |
AWS Elastic Load Balancing (ELB) (built-in) | "elasticloadbalancing:DescribeInstanceHealth", "elasticloadbalancing:DescribeListeners", "elasticloadbalancing:DescribeLoadBalancers", "elasticloadbalancing:DescribeRules", "elasticloadbalancing:DescribeTags", "elasticloadbalancing:DescribeTargetHealth" |
Amazon EventBridge | "events:ListEventBuses" |
Amazon FSx | "fsx:DescribeFileSystems" |
Amazon GameLift | "gamelift:ListFleets" |
AWS Glue | "glue:GetJobs" |
Amazon Inspector | "inspector:ListAssessmentTemplates" |
AWS Internet of Things (IoT) | |
AWS IoT Analytics | |
Amazon Managed Streaming for Kafka | "kafka:ListClusters" |
Amazon Kinesis Data Analytics | "kinesisanalytics:ListApplications" |
Amazon Kinesis Data Firehose | "firehose:ListDeliveryStreams" |
Amazon Kinesis Data Streams | "kinesis:ListStreams" |
Amazon Kinesis Video Streams | "kinesisvideo:ListStreams" |
AWS Lambda (built-in) | "lambda:ListFunctions", "lambda:ListTags" |
Amazon Lex | "lex:GetBots" |
AWS Application and Network Load Balancer (built-in) | "elasticloadbalancing:DescribeInstanceHealth", "elasticloadbalancing:DescribeListeners", "elasticloadbalancing:DescribeLoadBalancers", "elasticloadbalancing:DescribeRules", "elasticloadbalancing:DescribeTags", "elasticloadbalancing:DescribeTargetHealth" |
Amazon CloudWatch Logs | "logs:DescribeLogGroups" |
AWS Elemental MediaConnect | "mediaconnect:ListFlows" |
Amazon MediaConvert | "mediaconvert:DescribeEndpoints" |
Amazon MediaPackage Live | "mediapackage:ListChannels" |
Amazon MediaPackage Video on Demand | "mediapackage-vod:ListPackagingConfigurations" |
Amazon MediaTailor | "mediatailor:ListPlaybackConfigurations" |
Amazon VPC NAT Gateways | "ec2:DescribeNatGateways" |
Amazon Neptune | "rds:DescribeDBClusters" |
AWS OpsWorks | "opsworks:DescribeStacks" |
Amazon Polly | |
Amazon QLDB | "qldb:ListLedgers" |
Amazon RDS (built-in) | "rds:DescribeDBInstances", "rds:DescribeEvents", "rds:ListTagsForResource" |
Amazon Redshift | "redshift:DescribeClusters" |
Amazon Rekognition | |
AWS RoboMaker | "robomaker:ListSimulationJobs" |
Amazon Route 53 | "route53:ListHostedZones" |
Amazon Route 53 Resolver | "route53resolver:ListResolverEndpoints" |
Amazon S3 | "s3:ListAllMyBuckets" |
Amazon S3 (built-in) | "s3:ListAllMyBuckets" |
Amazon SageMaker Batch Transform Jobs | |
Amazon SageMaker Endpoint Instances | "sagemaker:ListEndpoints" |
Amazon SageMaker Endpoints | "sagemaker:ListEndpoints" |
Amazon SageMaker Ground Truth | |
Amazon SageMaker Processing Jobs | |
Amazon SageMaker Training Jobs | |
AWS Service Catalog | |
Amazon Simple Email Service (SES) | |
Amazon Simple Notification Service (SNS) | "sns:ListTopics" |
Amazon Simple Queue Service (SQS) | "sqs:ListQueues" |
AWS Systems Manager - Run Command | |
AWS Step Functions | |
AWS Storage Gateway | "storagegateway:ListGateways" |
Amazon SWF | "swf:ListDomains" |
Amazon Textract | |
AWS IoT Things Graph | |
Amazon Transfer Family | "transfer:ListServers" |
AWS Transit Gateway | "ec2:DescribeTransitGateways" |
Amazon Translate | |
AWS Trusted Advisor | |
AWS API Usage | |
AWS Site-to-Site VPN | "ec2:DescribeVpnConnections" |
Amazon WAF Classic | |
Amazon WAF | |
Amazon WorkMail | "workmail:ListOrganizations" |
Amazon WorkSpaces | "workspaces:DescribeWorkspaces" |
Example of JSON policy for one single service.
JSON policy for Amazon API Gateway{
"Version": "2012-10-17",
"Statement": [
{
"Sid": "VisualEditor0",
"Effect": "Allow",
"Action": [
"apigateway:GET",
"cloudwatch:GetMetricData",
"cloudwatch:GetMetricStatistics",
"cloudwatch:ListMetrics",
"sts:GetCallerIdentity",
"tag:GetResources",
"tag:GetTagKeys",
"ec2:DescribeAvailabilityZones"
],
"Resource": "*"
}
]
}
In this example, from the complete list of permissions you need to select
"apigateway:GET"
for Amazon API Gateway
"cloudwatch:GetMetricData"
, "cloudwatch:GetMetricStatistics"
, "cloudwatch:ListMetrics"
, "sts:GetCallerIdentity"
, "tag:GetResources"
, "tag:GetTagKeys"
, and "ec2:DescribeAvailabilityZones"
for All monitored Amazon services.
Enable monitoring
To enable monitoring for this service, you first need to integrate Dynatrace with Amazon Web Services:
Add the service to monitoring
In order to view the service metrics, you must add the service to monitoring in your Dynatrace environment.
To add a service to monitoring
- In the Dynatrace menu, go to Settings > Cloud and virtualization and select AWS.
- On the AWS overview page, scroll down and select the desired AWS instance. Select the Edit button.
- Scroll down and select Add service. Choose the service name from the drop-down and select Add service.
- Select Save changes.
Cloud-service monitoring consumptionAs of 2021, all cloud services consume Davis data units (DDUs). The amount of DDU consumption per service instance depends on the number of monitored metrics and their dimensions (each metric dimension results in the ingestion of 1 data point; 1 data point consumes 0.001 DDUs).
You can choose to monitor resources based on existing AWS tags, as Dynatrace automatically imports them from service instances. Nevertheless, the transition from AWS to Dynatrace tagging isn't supported for all AWS services. Expand the table below to see which supporting services are filtered by tagging.
Tag filtering per service
Name | Tags monitoring & filtering |
---|
AWS Certificate Manager Private Certificate Authority | yes |
Amazon MQ | - |
Amazon API Gateway | yes |
AWS App Runner | yes |
Amazon AppStream | yes |
AWS AppSync | yes |
Amazon Athena | yes |
Amazon Aurora | yes |
Amazon EC2 Auto Scaling | - |
Amazon EC2 Auto Scaling (built-in) | yes |
AWS Billing | - |
Amazon Keyspaces | yes |
AWS Chatbot | - |
Amazon CloudFront | yes |
AWS CloudHSM | yes |
Amazon CloudSearch | - |
AWS CodeBuild | yes |
Amazon Cognito | - |
Amazon Connect | - |
Amazon Elastic Kubernetes Service (EKS) | yes |
AWS DataSync | yes |
Amazon DynamoDB Accelerator (DAX) | yes |
Amazon Database Migration Service | yes |
Amazon DocumentDB | yes |
AWS Direct Connect | yes |
Amazon DynamoDB (built-in) | yes |
Amazon EBS (built-in) | yes |
Amazon EC2 API | - |
Amazon EC2 (built-in) | yes |
Amazon EC2 Spot Fleet | - |
Amazon Elastic Container Service (ECS) | yes |
Amazon ECS ContainerInsights | yes |
Amazon ElastiCache (EC) | yes |
AWS Elastic Beanstalk | yes |
AWS Elastic Beanstalk (built-in) | yes |
Amazon Elastic File System (EFS) | yes |
Amazon Elastic Inference | yes |
Amazon Elastic Map Reduce (EMR) | yes |
Amazon Elasticsearch Service (ES) | yes |
Amazon Elastic Transcoder | - |
AWS Elastic Load Balancing (ELB) (built-in) | yes |
Amazon EventBridge | yes |
Amazon FSx | yes |
Amazon GameLift | - |
AWS Glue | yes |
Amazon Inspector | yes |
AWS Internet of Things (IoT) | - |
AWS IoT Analytics | - |
Amazon Managed Streaming for Kafka | yes |
Amazon Kinesis Data Analytics | yes |
Amazon Kinesis Data Firehose | yes |
Amazon Kinesis Data Streams | yes |
Amazon Kinesis Video Streams | yes |
AWS Lambda (built-in) | yes |
Amazon Lex | yes |
AWS Application and Network Load Balancer (built-in) | yes |
Amazon CloudWatch Logs | yes |
AWS Elemental MediaConnect | - |
Amazon MediaConvert | yes |
Amazon MediaPackage Live | yes |
Amazon MediaPackage Video on Demand | yes |
Amazon MediaTailor | yes |
Amazon VPC NAT Gateways | yes |
Amazon Neptune | yes |
AWS OpsWorks | yes |
Amazon Polly | - |
Amazon QLDB | yes |
Amazon RDS (built-in) | yes |
Amazon Redshift | yes |
Amazon Rekognition | - |
AWS RoboMaker | yes |
Amazon Route 53 | - |
Amazon Route 53 Resolver | yes |
Amazon S3 | yes |
Amazon S3 (built-in) | yes |
Amazon SageMaker Batch Transform Jobs | - |
Amazon SageMaker Endpoint Instances | yes |
Amazon SageMaker Endpoints | yes |
Amazon SageMaker Ground Truth | - |
Amazon SageMaker Processing Jobs | - |
Amazon SageMaker Training Jobs | - |
AWS Service Catalog | - |
Amazon Simple Email Service (SES) | - |
Amazon Simple Notification Service (SNS) | yes |
Amazon Simple Queue Service (SQS) | yes |
AWS Systems Manager - Run Command | - |
AWS Step Functions | - |
AWS Storage Gateway | yes |
Amazon SWF | - |
Amazon Textract | - |
AWS IoT Things Graph | - |
Amazon Transfer Family | yes |
AWS Transit Gateway | yes |
Amazon Translate | - |
AWS Trusted Advisor | - |
AWS API Usage | - |
AWS Site-to-Site VPN | yes |
Amazon WAF Classic | - |
Amazon WAF | - |
Amazon WorkMail | yes |
Amazon WorkSpaces | yes |
To monitor resources based on tags
- In the Dynatrace menu, go to Settings > Cloud and virtualization > AWS and select Edit for the desired AWS instance.
- For Resources to be monitored, select Monitor resources selected by tags.
- Enter the Key and Value.
- Select Save.
Once you add a service, Dynatrace starts automatically collecting a suite of metrics for this particular service. These are recommended metrics.
Recommended metrics:
- Are enabled by default
- Can't be disabled
- Can have recommended dimensions (enabled by default, can't be disabled)
- Can have optional dimensions (disabled by default, can be enabled)
Apart from the recommended metrics, most services have the possibility of enabling optional metrics.
Optional metrics:
- Can be added and configured manually
To add and configure metrics
- In the Dynatrace menu, go to Settings > Cloud and virtualization and select AWS.
- On the AWS overview page, scroll down and select Edit for the desired AWS instance.
- Scroll down to the Supporting services section and select Manage supporting services.
- To add a metric, select the service for which you want to add metrics.
- Select Add new metric.
- From the menu, select the metric you want.
- Select Add metric to add the metric to monitoring.
- To configure a metric, select Edit.
- Select Apply to save your configuration.
View service metrics
You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.
View metrics on the custom device overview page
To access the custom device overview page
- In the Dynatrace menu, go to Technologies and processes.
- Filter by service name and select the relevant custom device group.
- Once you select the custom device group, you're on the custom device group overview page.
- The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.
View metrics on your dashboard
After you add the service to monitoring, a preset dashboard containing all recommended metrics is automatically listed on your Dashboards page. To look for specific dashboards, filter by Preset and then by Name.

Note: For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > AWS, select the desired AWS instance, and then select Save.
You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu (…) and select Clone.
To remove a dashboard from the dashboards page, you can hide it. To hide a dashboard, open the browse menu (…) and select Hide.
Note: Hiding a dashboard doesn't affect other users.

To check the availability of preset dashboards for each AWS service, see the list below.
Preset dashboard availability list
AWS service | Preset dashboard |
---|
AWS Certificate Manager Private Certificate Authority | no |
Amazon MQ | yes |
Amazon API Gateway | no |
AWS App Runner | no |
Amazon AppStream | yes |
AWS AppSync | yes |
Amazon Athena | yes |
Amazon Aurora | no |
Amazon EC2 Auto Scaling | yes |
Amazon EC2 Auto Scaling (built-in) | no |
AWS Billing | yes |
Amazon Keyspaces | yes |
AWS Chatbot | yes |
Amazon CloudFront | no |
AWS CloudHSM | yes |
Amazon CloudSearch | yes |
AWS CodeBuild | yes |
Amazon Cognito | no |
Amazon Connect | yes |
Amazon Elastic Kubernetes Service (EKS) | yes |
AWS DataSync | yes |
Amazon DynamoDB Accelerator (DAX) | yes |
Amazon Database Migration Service | yes |
Amazon DocumentDB | yes |
AWS Direct Connect | yes |
Amazon DynamoDB (built-in) | no |
Amazon EBS (built-in) | no |
Amazon EC2 API | yes |
Amazon EC2 (built-in) | no |
Amazon EC2 Spot Fleet | no |
Amazon Elastic Container Service (ECS) | no |
Amazon ECS ContainerInsights | yes |
Amazon ElastiCache (EC) | no |
AWS Elastic Beanstalk | yes |
AWS Elastic Beanstalk (built-in) | no |
Amazon Elastic File System (EFS) | no |
Amazon Elastic Inference | yes |
Amazon Elastic Map Reduce (EMR) | no |
Amazon Elasticsearch Service (ES) | no |
Amazon Elastic Transcoder | yes |
AWS Elastic Load Balancing (ELB) (built-in) | no |
Amazon EventBridge | yes |
Amazon FSx | yes |
Amazon GameLift | yes |
AWS Glue | no |
Amazon Inspector | yes |
AWS Internet of Things (IoT) | no |
AWS IoT Analytics | yes |
Amazon Managed Streaming for Kafka | yes |
Amazon Kinesis Data Analytics | no |
Amazon Kinesis Data Firehose | no |
Amazon Kinesis Data Streams | no |
Amazon Kinesis Video Streams | no |
AWS Lambda (built-in) | no |
Amazon Lex | yes |
AWS Application and Network Load Balancer (built-in) | no |
Amazon CloudWatch Logs | yes |
AWS Elemental MediaConnect | yes |
Amazon MediaConvert | yes |
Amazon MediaPackage Live | yes |
Amazon MediaPackage Video on Demand | yes |
Amazon MediaTailor | yes |
Amazon VPC NAT Gateways | no |
Amazon Neptune | yes |
AWS OpsWorks | yes |
Amazon Polly | yes |
Amazon QLDB | yes |
Amazon RDS (built-in) | no |
Amazon Redshift | no |
Amazon Rekognition | yes |
AWS RoboMaker | yes |
Amazon Route 53 | yes |
Amazon Route 53 Resolver | yes |
Amazon S3 | no |
Amazon S3 (built-in) | no |
Amazon SageMaker Batch Transform Jobs | no |
Amazon SageMaker Endpoint Instances | no |
Amazon SageMaker Endpoints | no |
Amazon SageMaker Ground Truth | no |
Amazon SageMaker Processing Jobs | no |
Amazon SageMaker Training Jobs | no |
AWS Service Catalog | yes |
Amazon Simple Email Service (SES) | no |
Amazon Simple Notification Service (SNS) | no |
Amazon Simple Queue Service (SQS) | no |
AWS Systems Manager - Run Command | yes |
AWS Step Functions | yes |
AWS Storage Gateway | yes |
Amazon SWF | yes |
Amazon Textract | yes |
AWS IoT Things Graph | yes |
Amazon Transfer Family | yes |
AWS Transit Gateway | yes |
Amazon Translate | yes |
AWS Trusted Advisor | yes |
AWS API Usage | yes |
AWS Site-to-Site VPN | yes |
Amazon WAF Classic | yes |
Amazon WAF | yes |
Amazon WorkMail | yes |
Amazon WorkSpaces | yes |

Available metrics
Name | Description | Unit | Statistics | Dimensions | Recommended |
---|
ProvisionedProductLaunch | The number of provisioned products launched for a given product and provisioning artifact in a specified time period | Count | Sum | Region | ✔️ |
ProvisionedProductLaunch | | Count | Sum | Region, ProductId | ✔️ |
ProvisionedProductLaunch | | Count | Sum | Region, State | ✔️ |
ProvisionedProductLaunch | | Count | Sum | Region, ProvisioningArtifactId | ✔️ |