Amazon Neptune monitoring

Dynatrace ingests metrics for multiple preselected namespaces, including Amazon Neptune. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.


To enable monitoring for this service, you need

  • An Environment or Cluster ActiveGate version 1.197+
    Note: For role-based access (whether in a SaaS or Managed deployment), you need an Environment ActiveGate installed on an AWS EC2 host.
  • Dynatrace version 1.200+
  • An updated AWS monitoring policy to include the additional AWS services.

To update the AWS IAM policy, use the JSON below, containing the monitoring policy (permissions) for all supporting services.

If you don't want to add permissions to all services, and just select permissions for certain services, consult the table below. The table contains a set of permissions that are required for all services (All monitored Amazon services) and, for each supporting service, a list of optional permissions specific to that service.

Example of JSON policy for one single service.

In this example, from the complete list of permissions you need to select

  • "apigateway:GET" for Amazon API Gateway
  • "cloudwatch:GetMetricData", "cloudwatch:GetMetricStatistics", "cloudwatch:ListMetrics", "sts:GetCallerIdentity", "tag:GetResources", "tag:GetTagKeys", and "ec2:DescribeAvailabilityZones" for All monitored Amazon services.

Enable monitoring

To enable monitoring for this service, you first need to integrate Dynatrace with Amazon Web Services:

Add the service to monitoring

In order to view the service metrics, you must add the service to monitoring in your Dynatrace environment.

Cloud-service monitoring consumption

As of 2021, all cloud services consume Davis data units (DDUs). The amount of DDU consumption per service instance depends on the number of monitored metrics and their dimensions (each metric dimension results in the ingestion of 1 data point; 1 data point consumes 0.001 DDUs).

Monitor resources based on tags

You can choose to monitor resources based on existing AWS tags, as Dynatrace automatically imports them from service instances. Nevertheless, the transition from AWS to Dynatrace tagging isn't supported for all AWS services. Expand the table below to see which supporting services are filtered by tagging.

To monitor resources based on tags

  1. In the Dynatrace menu, go to Settings > Cloud and virtualization > AWS and select Edit for the desired AWS instance.
  2. For Resources to be monitored, select Monitor resources selected by tags.
  3. Enter the Key and Value.
  4. Select Save.

Configure service metrics

Once you add a service, Dynatrace starts automatically collecting a suite of metrics for this particular service. These are recommended metrics.

Recommended metrics:

  • Are enabled by default
  • Can't be disabled
  • Can have recommended dimensions (enabled by default, can't be disabled)
  • Can have optional dimensions (disabled by default, can be enabled)

Apart from the recommended metrics, most services have the possibility of enabling optional metrics.

Optional metrics:

  • Can be added and configured manually

View service metrics

You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.

View metrics on the custom device overview page

To access the custom device overview page

  1. In the Dynatrace menu, go to Technologies and processes.
  2. Filter by service name and select the relevant custom device group.
  3. Once you select the custom device group, you're on the custom device group overview page.
  4. The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.

View metrics on your dashboard

After you add the service to monitoring, a preset dashboard containing all recommended metrics is automatically listed on your Dashboards page. To look for specific dashboards, filter by Preset and then by Name.
Note: For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > AWS, select the desired AWS instance, and then select Save.

You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu () and select Clone.
To remove a dashboard from the dashboards page, you can hide it. To hide a dashboard, open the browse menu () and select Hide.
Note: Hiding a dashboard doesn't affect other users. clone-hide-aws

To check the availability of preset dashboards for each AWS service, see the list below.


Available metrics

Name Description Unit Statistics Dimensions Recommended
BackupRetentionPeriodStorageUsed The total amount of backup storage, in bytes, used to support from the Neptune DB cluster's backup retention window Bytes Multi DBClusterIdentifier
BackupRetentionPeriodStorageUsed Bytes Multi Region, EngineName
CPUUtilization The percentage of CPU utilization Percent Multi DBClusterIdentifier ✔️
CPUUtilization Percent Multi DBClusterIdentifier ✔️
CPUUtilization Percent Multi Region ✔️
CPUUtilization Percent Multi Region, DBInstanceIdentifier ✔️
CPUUtilization Percent Multi Region, DatabaseClass ✔️
CPUUtilization Percent Multi Region, EngineName ✔️
ClusterReplicaLag For a read replica, the amount of lag when replicating updates from the primary instance, in milliseconds Milliseconds Multi DBClusterIdentifier ✔️
ClusterReplicaLag Milliseconds Multi DBClusterIdentifier, Role ✔️
ClusterReplicaLag Milliseconds Multi Region ✔️
ClusterReplicaLag Milliseconds Multi Region, DBInstanceIdentifier ✔️
ClusterReplicaLag Milliseconds Multi Region, DatabaseClass ✔️
ClusterReplicaLag Milliseconds Multi Region, EngineName ✔️
ClusterReplicaLagMaximum The maximum amount of lag between the primary instance and each Neptune DB instance in the DB cluster, in milliseconds Milliseconds Multi DBClusterIdentifier
ClusterReplicaLagMaximum Milliseconds Multi DBClusterIdentifier, Role
ClusterReplicaLagMaximum Milliseconds Multi Region
ClusterReplicaLagMaximum Milliseconds Multi Region, DBInstanceIdentifier
ClusterReplicaLagMaximum Milliseconds Multi Region, DatabaseClass
ClusterReplicaLagMaximum Milliseconds Multi Region, EngineName
ClusterReplicaLagMinimum The minimum amount of lag between the primary instance and each Neptune DB instance in the DB cluster, in milliseconds Milliseconds Multi DBClusterIdentifier
ClusterReplicaLagMinimum Milliseconds Multi DBClusterIdentifier, Role
ClusterReplicaLagMinimum Milliseconds Multi Region
ClusterReplicaLagMinimum Milliseconds Multi Region, DBInstanceIdentifier
ClusterReplicaLagMinimum Milliseconds Multi Region, DatabaseClass
ClusterReplicaLagMinimum Milliseconds Multi Region, EngineName
EngineUptime The amount of time that the instance has been running, in seconds Seconds Multi DBClusterIdentifier ✔️
EngineUptime Seconds Multi DBClusterIdentifier, Role ✔️
EngineUptime Seconds Multi Region ✔️
EngineUptime Seconds Multi Region, DBInstanceIdentifier ✔️
EngineUptime Seconds Multi Region, DatabaseClass ✔️
EngineUptime Seconds Multi Region, EngineName ✔️
FreeableMemory The amount of available RAM, in bytes Bytes Multi DBClusterIdentifier ✔️
FreeableMemory Bytes Multi DBClusterIdentifier, Role ✔️
FreeableMemory Bytes Multi Region ✔️
FreeableMemory Bytes Multi Region, DBInstanceIdentifier ✔️
FreeableMemory Bytes Multi Region, DatabaseClass ✔️
FreeableMemory Bytes Multi Region, EngineName ✔️
GremlinRequestsPerSec Number of requests per second to the Gremlin engine Count/Second Multi DBClusterIdentifier ✔️
GremlinRequestsPerSec Count/Second Multi DBClusterIdentifier, Role ✔️
GremlinRequestsPerSec Count/Second Multi Region ✔️
GremlinRequestsPerSec Count/Second Multi Region, DBInstanceIdentifier ✔️
GremlinRequestsPerSec Count/Second Multi Region, DatabaseClass ✔️
GremlinRequestsPerSec Count/Second Multi Region, EngineName ✔️
GremlinWebSocketOpenConnections The number of open WebSocket connections to Neptune Count/Second Multi DBClusterIdentifier
GremlinWebSocketOpenConnections Count/Second Multi DBClusterIdentifier, Role
GremlinWebSocketOpenConnections Count/Second Multi Region
GremlinWebSocketOpenConnections Count/Second Multi Region, DBInstanceIdentifier
GremlinWebSocketOpenConnections Count/Second Multi Region, DatabaseClass
GremlinWebSocketOpenConnections Count/Second Multi Region, EngineName
LoaderRequestsPerSec Number of loader requests per second Count/Second Multi DBClusterIdentifier
LoaderRequestsPerSec Count/Second Multi DBClusterIdentifier, Role
LoaderRequestsPerSec Count/Second Multi Region
LoaderRequestsPerSec Count/Second Multi Region, DBInstanceIdentifier
LoaderRequestsPerSec Count/Second Multi Region, DatabaseClass
LoaderRequestsPerSec Count/Second Multi Region, EngineName
MainRequestQueuePendingRequests The number of requests waiting in the input queue pending execution. Neptune starts throttling requests when they exceed the maximum queue capacity Count/Second Multi DBClusterIdentifier ✔️
MainRequestQueuePendingRequests Count/Second Multi DBClusterIdentifier, Role ✔️
MainRequestQueuePendingRequests Count/Second Multi Region ✔️
MainRequestQueuePendingRequests Count/Second Multi Region, DBInstanceIdentifier ✔️
MainRequestQueuePendingRequests Count/Second Multi Region, DatabaseClass ✔️
MainRequestQueuePendingRequests Count/Second Multi Region, EngineName ✔️
NetworkReceiveThroughput The incoming (receive) network traffic on the DB instance, including both customer database traffic and Neptune traffic used for monitoring and replication, in bytes/second Bytes/Second Multi DBClusterIdentifier
NetworkReceiveThroughput Bytes/Second Multi DBClusterIdentifier, Role
NetworkReceiveThroughput Bytes/Second Multi Region
NetworkReceiveThroughput Bytes/Second Multi Region, DBInstanceIdentifier
NetworkReceiveThroughput Bytes/Second Multi Region, DatabaseClass
NetworkReceiveThroughput Bytes/Second Multi Region, EngineName
NetworkThroughput The amount of network throughput both received from and transmitted to clients by each instance in the Neptune DB cluster, in bytes per second. This throughput doesn't include network traffic between instances in the DB cluster and the cluster volume. Bytes/Second Multi DBClusterIdentifier ✔️
NetworkThroughput Bytes/Second Multi DBClusterIdentifier, Role ✔️
NetworkThroughput Bytes/Second Multi Region ✔️
NetworkThroughput Bytes/Second Multi Region, DBInstanceIdentifier ✔️
NetworkThroughput Bytes/Second Multi Region, DatabaseClass ✔️
NetworkThroughput Bytes/Second Multi Region, EngineName ✔️
NetworkTransmitThroughput The outgoing (transmit) network traffic on the DB instance, including both customer database traffic and Neptune traffic used for monitoring and replication, in bytes/second Bytes/Second Multi DBClusterIdentifier
NetworkTransmitThroughput Bytes/Second Multi DBClusterIdentifier, Role
NetworkTransmitThroughput Bytes/Second Multi Region
NetworkTransmitThroughput Bytes/Second Multi Region, DBInstanceIdentifier
NetworkTransmitThroughput Bytes/Second Multi Region, DatabaseClass
NetworkTransmitThroughput Bytes/Second Multi Region, EngineName
NumTxCommitted The number of transactions successfully committed per second Count/Second Multi DBClusterIdentifier
NumTxCommitted Count/Second Multi DBClusterIdentifier, Role
NumTxCommitted Count/Second Multi Region
NumTxCommitted Count/Second Multi Region, DBInstanceIdentifier
NumTxCommitted Count/Second Multi Region, DatabaseClass
NumTxCommitted Count/Second Multi Region, EngineName
NumTxOpened The number of transactions opened on the server per second Count/Second Multi DBClusterIdentifier
NumTxOpened Count/Second Multi DBClusterIdentifier, Role
NumTxOpened Count/Second Multi Region
NumTxOpened Count/Second Multi Region, DBInstanceIdentifier
NumTxOpened Count/Second Multi Region, DatabaseClass
NumTxOpened Count/Second Multi Region, EngineName
NumTxRolledBack The number of transactions per second rolled back on the server because of errors Count/Second Multi DBClusterIdentifier
NumTxRolledBack Count/Second Multi DBClusterIdentifier, Role
NumTxRolledBack Count/Second Multi Region
NumTxRolledBack Count/Second Multi Region, DBInstanceIdentifier
NumTxRolledBack Count/Second Multi Region, DatabaseClass
NumTxRolledBack Count/Second Multi Region, EngineName
SnapshotStorageUsed The total amount of backup storage consumed by all snapshots for a Neptune DB cluster outside its backup retention window, in bytes Bytes Multi DBClusterIdentifier
SnapshotStorageUsed Bytes Multi Region, EngineName
SparqlRequestsPerSec The number of requests per second to the SPARQL engine Count/Second Multi DBClusterIdentifier ✔️
SparqlRequestsPerSec Count/Second Multi DBClusterIdentifier, Role ✔️
SparqlRequestsPerSec Count/Second Multi Region ✔️
SparqlRequestsPerSec Count/Second Multi Region, DBInstanceIdentifier ✔️
SparqlRequestsPerSec Count/Second Multi Region, DatabaseClass ✔️
SparqlRequestsPerSec Count/Second Multi Region, EngineName ✔️
TotalBackupStorageBilled The total amount of backup storage for which you are billed for a given Neptune DB cluster, in bytes Bytes Multi DBClusterIdentifier
TotalBackupStorageBilled Bytes Multi Region, EngineName
TotalClientErrorsPerSec The total number per second of requests that errored out because of client-side issues Count/Second Multi DBClusterIdentifier ✔️
TotalClientErrorsPerSec Count/Second Multi DBClusterIdentifier, Role ✔️
TotalClientErrorsPerSec Count/Second Multi Region ✔️
TotalClientErrorsPerSec Count/Second Multi Region, DBInstanceIdentifier ✔️
TotalClientErrorsPerSec Count/Second Multi Region, DatabaseClass ✔️
TotalClientErrorsPerSec Count/Second Multi Region, EngineName ✔️
TotalRequestsPerSec The total number of requests per second to the server from all sources Count/Second Multi DBClusterIdentifier ✔️
TotalRequestsPerSec Count/Second Multi DBClusterIdentifier, Role ✔️
TotalRequestsPerSec Count/Second Multi Region ✔️
TotalRequestsPerSec Count/Second Multi Region, DBInstanceIdentifier ✔️
TotalRequestsPerSec Count/Second Multi Region, DatabaseClass ✔️
TotalRequestsPerSec Count/Second Multi Region, EngineName ✔️
TotalServerErrorsPerSec The total number per second of requests that errored out on the server because of internal failures Count/Second Multi DBClusterIdentifier ✔️
TotalServerErrorsPerSec Count/Second Multi DBClusterIdentifier, Role ✔️
TotalServerErrorsPerSec Count/Second Multi Region ✔️
TotalServerErrorsPerSec Count/Second Multi Region, DBInstanceIdentifier ✔️
TotalServerErrorsPerSec Count/Second Multi Region, DatabaseClass ✔️
TotalServerErrorsPerSec Count/Second Multi Region, EngineName ✔️
VolumeBytesUsed The total amount of storage allocated to your Neptune DB cluster, in bytes. This is the amount of storage for which you are billed. It is the maximum amount of storage allocated to your DB cluster at any point in its existence, not the amount you are currently using. Bytes Multi DBClusterIdentifier ✔️
VolumeBytesUsed The amount of storage used by your Neptune DB instance, in bytes. Bytes Multi Region, EngineName ✔️
VolumeBytesLeftTotal The remaining available space for the cluster volume, as measured in bytes Bytes Multi DBClusterIdentifier ✔️
VolumeBytesLeftTotal Bytes Multi Region ✔️
VolumeBytesLeftTotal Bytes Multi Region, EngineName ✔️
VolumeReadIOPs The average number of billed read I/O operations from a cluster volume, reported at 5-minute intervals. Bytes Multi DBClusterIdentifier ✔️
VolumeReadIOPs Bytes Multi Region, EngineName ✔️
VolumeWriteIOPs The average number of write disk I/O operations to the cluster volume, reported at 5-minute intervals Bytes Multi DBClusterIdentifier ✔️
VolumeWriteIOPs Bytes Multi Region, EngineName ✔️