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    <title>Data privacy and security | Dynatrace help</title>
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    <link>https://www.dynatrace.com/support/help/</link>
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    <pubDate>Wed, 24 Apr 2019 19:34:37 +0000</pubDate>
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      <title>Data privacy and security updated on Wed, 24 Apr 2019 19:34:37 +0000</title>
      <description>&lt;p&gt;The European Union&amp;apos;s General Data Protection Regulation (GDPR) modernizes the protection of personal data in response to an evolving technology landscape, increased globalization, and complex international data flows. GDPR privacy rights provide all EU citizens with an increased control over their personal information, while holding the companies they interact with accountable for transparency, fairness, and accuracy in how they collect, store, use, and protect personal data.&lt;/p&gt;
&lt;p&gt;You are the owner of your personal data. At Dynatrace, we take our responsibility to safeguard your data seriously. Have a look at the following resources to understand what your organization can do to maximize the data protection provided by Dynatrace.&lt;/p&gt;
&lt;p&gt;For more details on Dynatrace security policies and data-privacy settings you can configure in other Dynatrace products, see &lt;a href=&quot;https://www.dynatrace.com/company/trust-center/&quot;&gt;Dynatrace Trust Center&lt;/a&gt;.&lt;/p&gt;
&lt;div class=&quot;section&quot; data-columns=&quot;2&quot;&gt;
&lt;div class=&quot;column column--1-of-2&quot;&gt;
&lt;div class=&quot;group&quot;&gt;
  &lt;h3 id=&quot;data-privacy&quot;&gt;Data privacy
      &lt;span class=&quot;shortlink-copy shortlink-copy-js&quot; data-clipboard-text=&quot;https://www.dynatrace.com/support/help/shortlink/section-data-privacy-and-security#data-privacy&quot;&gt;
      &lt;/span&gt;&lt;/h3&gt;
&lt;ul&gt;
  &lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/data-protection/&quot;&gt;Data protection&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/data-retention-periods/&quot;&gt;Data retention periods&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/personal-data-captured-by-dynatrace/&quot;&gt;Personal data captured by Dynatrace&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/levels-of-data-protection/&quot;&gt;Levels of data protection&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/cookies/&quot;&gt;Cookies&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/dynatrace-compliance-with-gdpr-for-eu-citizens/&quot;&gt;Dynatrace compliance with GDPR for EU citizens&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-privacy/custom-privacy-policy-for-dynatrace-real-user-monitoring/&quot;&gt;Custom privacy policy for Dynatrace Real User Monitoring&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-managed/data-privacy/data-exchange-between-a-managed-cluster-and-mission-control/&quot;&gt;Data exchange between Managed clusters and Mission Control&lt;/a&gt;
&lt;/li&gt;

&lt;/ul&gt;
&lt;/div&gt;
&lt;div class=&quot;group&quot;&gt;
  &lt;h3 id=&quot;data-security&quot;&gt;Data security
      &lt;span class=&quot;shortlink-copy shortlink-copy-js&quot; data-clipboard-text=&quot;https://www.dynatrace.com/support/help/shortlink/section-data-privacy-and-security#data-security&quot;&gt;
      &lt;/span&gt;&lt;/h3&gt;
&lt;ul&gt;
  &lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-security/report-a-security-related-concern/&quot;&gt;Report a security-related concern&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/data-security/data-security-controls/&quot;&gt;Data security controls&lt;/a&gt;
&lt;/li&gt;

&lt;/ul&gt;
&lt;/div&gt;

&lt;/div&gt;&lt;div class=&quot;column column--1-of-2&quot;&gt;
&lt;div class=&quot;group&quot;&gt;
  &lt;h3 id=&quot;configuration&quot;&gt;Configuration
      &lt;span class=&quot;shortlink-copy shortlink-copy-js&quot; data-clipboard-text=&quot;https://www.dynatrace.com/support/help/shortlink/section-data-privacy-and-security#configuration&quot;&gt;
      &lt;/span&gt;&lt;/h3&gt;
&lt;ul&gt;
  &lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/configuration/configure-dynatrace-to-protect-personal-data/&quot;&gt;Configure Dynatrace to protect personal data&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/configuration/configure-global-privacy-settings/&quot;&gt;Configure global privacy settings&lt;/a&gt;
&lt;/li&gt;
&lt;li&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/configuration/audit-logs/&quot;&gt;Audit logs&lt;/a&gt;
&lt;/li&gt;

&lt;/ul&gt;
&lt;/div&gt;
&lt;h3 id=&quot;see-also&quot;&gt;See also
      &lt;span class=&quot;shortlink-copy shortlink-copy-js&quot; data-clipboard-text=&quot;https://www.dynatrace.com/support/help/shortlink/section-data-privacy-and-security#see-also&quot;&gt;
      &lt;/span&gt;&lt;/h3&gt;
&lt;p&gt;&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/user-management-and-sso/manage-groups-and-permissions/&quot;&gt;Manage user groups and permissions&lt;/a&gt;&lt;br&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/setup-and-configuration/dynatrace-managed/data-privacy/data-privacy-settings-provided-by-dynatrace-managed/&quot;&gt;Data privacy settings provided by Dynatrace Managed&lt;/a&gt;&lt;br&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configuration/web-applications/additional-configuration/configure-real-user-monitoring-according-to-gdpr/&quot;&gt;Configure Real User Monitoring according to GDPR&lt;/a&gt;&lt;br&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/real-user-monitoring/setup-and-configuration/web-applications/additional-configuration/configure-session-replay-for-personal-data-protection/&quot;&gt;Configure Session Replay for personal data protection&lt;/a&gt;&lt;br&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/technology-support/operating-systems/android/instrumentation-via-oneagent-sdk/oneagent-sdk-for-android/#data-privacy&quot;&gt;Set up the user opt-in mode for Android mobile apps&lt;/a&gt;&lt;br&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/technology-support/operating-systems/ios/customization/oneagent-sdk-for-ios/&quot;&gt;Set up the user opt-in mode for iOS mobile apps&lt;/a&gt;&lt;br&gt;
&lt;a href=&quot;https://www.dynatrace.com/support/help/how-to-use-dynatrace/user-management-and-sso/manage-users-and-groups-with-saml/&quot;&gt;Manage users and groups with SAML&lt;/a&gt;&lt;/p&gt;

&lt;/div&gt;
&lt;/div&gt;
&lt;div class=&quot;callout information&quot;&gt;
&lt;p&gt;If you have a security-related concern, write to us at &lt;a href=&quot;mailto:security@dynatrace.com&quot;&gt;security@dynatrace.com&lt;/a&gt; so that we can look into the details and work with you on a resolution.&lt;/p&gt;
&lt;p&gt;For data-privacy concerns, write to &lt;a href=&quot;mailto:privacy@dynatrace.com&quot;&gt;privacy@dynatrace.com&lt;/a&gt;.&lt;/p&gt;

&lt;/div&gt;

</description>
      <pubDate>Wed, 24 Apr 2019 19:34:37 +0000</pubDate>
      <link>https://www.dynatrace.com/support/help/how-to-use-dynatrace/data-privacy-and-security/?updated=wed-24-apr-2019-19-34-37-0000</link>
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