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Troubleshoot the Data explorer

Why am I not seeing all series of my metric?

The number of displayed series per metric is restricted to 100. Consequently, some series might be missing in the Data explorer. To ensure the series data you're looking for is displayed, provide more specific filters such as a management zone or an entity name filter.

Note that the limit applies even if you remove the limit transformation from the metric selector in Advanced mode.

If series data is absent for a metric expression, see Why is the result of my metric expression empty?.

Why are some table cells empty when they should have values?

The root cause of this issue is often the same as for the question above. The metric series are limited to a certain number.

Suppose you query builtin:host.cpu.usage and builtin:host.cpu.idle split by dt.entity.host. For both metrics, the top 100 hosts are requested per default. But the top 100 hosts of the builtin:host.cpu.usage metric probably diverges from the top 100 hosts of the builtin:host.cpu.idle metric, leading to empty cells in the table for some hosts.

Why do I see different availability values in the Data explorer than on the Host and Process pages?

The metrics builtin:host.availability and builtin:pgi.availability are based on timeseries data provided by the OneAgents, whereas the availability values shown on the Host and Process pages are calculated by dedicated events. Thus, the values may diverge.

In the future, the availability shown in the Host and Process pages will be based on the availability metrics as well.

Related topics
  • Metrics API - Frequently asked questions

    Frequently asked questions about the Metrics API v2.