Jira integration for security problem notifications

With Dynatrace Jira integration, issue tickets are generated automatically for all new security problems that are auto-detected in your Dynatrace environments. Direct integration of Dynatrace and Atlassian Jira saves you a lot of manual work and completely automates the reporting of Dynatrace-detected security problems in your monitored environments into your organization's Jira project.

To integrate security problem notifications with Jira

1. Create an alerting profile, which allows you to set up alert-filtering rules that are based on the risk level of detected security problems.
2. Link the alerting profile to a security notifications integration with Jira. You can define the Jira integration and configure the payload (in the form of a message template) that you want to receive with your security notifications.

1. Create an alerting profile

To create an alerting profile

1. In the Dynatrace menu, go to Settings.
2. Select Alerting > Security alerting profiles.
3. Select Add alerting profile.
4. Enter a Name for the profile on which you want to receive security notifications.
5. Turn on the switch of each risk level for which you want to receive notifications. You can select more than one.
6. Select Save changes to save your configuration.

2. Link the alerting profile to a Jira security notifications integration

1. In the Dynatrace menu, go to Settings.
2. Select Integration > Security notifications.
3. Select Add integration.
4. Select Jira from the available notification types.
5. Configure the notification:
   • Enter a Display name for the Jira integration. This is the freeform name of this integration that will be displayed in Dynatrace on Settings > Integration > Security notifications when you finish this configuration.
   • Enter the Jira endpoint URI.
   • Enter the corresponding Username and API token for this Jira project.
   • Enter the Jira Project key (not the project name) of the Jira project where new issues are to be created and tracked.
     • To find all available project keys: in Jira, go to Projects > View all projects.
   • Enter the Jira Issue type that should be used for issues detected by Dynatrace.
     • You must specify an issue type that's already been set up in Jira or your integration will fail.
     • To find all available issue types or create a new issue type: in Jira, go to Options > Issues.
   • Enter a brief Summary of the issue and a more detailed Issue description.
     Besides plain text, your summary and issue description can both include placeholders.
     Placeholders

     The Available placeholders section of the configuration page lists placeholders you can use for this integration. Placeholders are automatically replaced with security problem–related information.

6. From the Alerting profile list, select the alerting profile on which you want to receive security notifications.
7. Save changes to save your configuration.

Example reporting to a Jira ticket