Troubleshoot Dynatrace OpenKit instrumentation

Find out how to solve problems that you may encounter when integrating OpenKit.

If no data is sent to the custom application, check the following:

• Verify that you're using an official OpenKit release. The releases can be found on these GitHub pages:
  • Java releases
  • .NET releases
• Verify that you used the correct property values that are provided in the settings of the custom application.
• Confirm that Dynatrace and your Cluster ActiveGate are reachable from your company network.
• Confirm that the ActiveGate is configured with a valid SSL certificate.
• Check if the OpenKit log output contains messages that indicate connection problems. See logging for OpenKit for details.