Troubleshoot Dynatrace OpenKit instrumentation

Find out how to solve problems that you may encounter when integrating OpenKit.

If no data is sent to the custom application, check the following:

• Verify that you're using an official OpenKit release.
  • OpenKit Java releases can found on:
    • Bintray (preferred)
    • GitHub releases
  • OpenKit .NET releases can be found on:
    • NuGet.org (preferred)
    • GitHub releases
  • OpenKit Native releases can be found on:
    • GitHub releases
• Verify that you used the correct property values that are provided in the settings of the custom application.
• Confirm that Dynatrace and your Cluster ActiveGate are reachable from your company network.
• Confirm that the ActiveGate is configured with a valid SSL certificate.
• Check if the OpenKit log output contains messages that indicate connection problems. See logging for OpenKit for details.