Troubleshoot Dynatrace OpenKit instrumentation

Find out how to solve problems that you may encounter when integrating OpenKit.

If no data is sent to the custom application, check the following:

  • Verify that you're using an official OpenKit release.
  • Verify that you used the correct property values that are provided in the settings of the custom application.
  • Confirm that Dynatrace and your Cluster ActiveGate are reachable from your company network.
  • Confirm that the ActiveGate is configured with a valid SSL certificate.
  • Check if the OpenKit log output contains messages that indicate connection problems. See logging for OpenKit for details.