https://www.dynatrace.com/support/help/ Thu, 09 Jan 2020 07:27:45 +0100 Mon, 08 Apr 2019 13:05:46 +0200 Metalsmith v2.3.0 <p>The <strong>Problems</strong> API delivers details about <a href="https://www.dynatrace.com/support/help/how-to-use-dynatrace/problem-detection-and-analysis/">problems</a> that Dynatrace detects within your environment. A single problem typically contains summary information, impact analysis, and a list of any events that are correlated with the problem.</p> <div class="section"> <div class="column column--1-of-3"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/ordered-list-50-50-b984c97632.png" alt="List"></td> </tr> </tbody> </table> <h3 id="list-problem-count">List problem count <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#list-problem-count"> </span></h3> <p><a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/problems/get-status/">Find out</a> how many open problems are there.</p> </div><div class="column column--1-of-3"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/overview-50-50-2f9e9fce9a.png" alt="view"></td> </tr> </tbody> </table> <h3 id="fetch-the-problem-feed">Fetch the problem feed <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#fetch-the-problem-feed"> </span></h3> <p><a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/problems/get-feed/">Gain high-level details</a> of open problems.</p> </div><div class="column column--1-of-3"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/incident-50-50-7b83dd235a.png" alt="Problem"></td> </tr> </tbody> </table> <h3 id="get-the-problem-details">Get the problem details <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#get-the-problem-details"> </span></h3> <p>When you find a problem you want to investigate, <a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/problems/get-details/">fetch details about it</a>.</p> </div> </div> <hr> <div class="section section--even"> <div class="column column--1-of-2"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/coments-50-50-4bd872aca5.png" alt="Comments"></td> </tr> </tbody> </table> <h3 id="list-comments">List comments <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#list-comments"> </span></h3> <p><a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/comments/get-all/">View all comments</a> to a problem.</p> </div><div class="column column--1-of-2"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/delete-50-50-673bac5ff5.png" alt="delete"></td> </tr> </tbody> </table> <h3 id="delete-comment">Delete comment <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#delete-comment"> </span></h3> <p><a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/comments/del-comment/">Delete a comment</a> from a specified problem</p> </div> </div> <div class="section section--odd"> <div class="column column--1-of-2"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/post-50-50-6a5171cab1.png" alt="Post comment"></td> </tr> </tbody> </table> <h3 id="post-comment">Post comment <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#post-comment"> </span></h3> <p><a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/comments/post-comment/">Post a comment</a> to a specified problem</p> </div><div class="column column--1-of-2"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/edit-50-50-8181bd2f9f.png" alt="Edit comment"></td> </tr> </tbody> </table> <h3 id="edit-comment">Edit comment <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#edit-comment"> </span></h3> <p><a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/comments/put-comment/">Edit a comment</a> to a specified problem.</p> </div> </div> <hr> <div class="section section--even"> <div class="column column--1-of-2"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/close-50-50-04f0bd8b33.png" alt="OK"></td> </tr> </tbody> </table> <h3 id="close-problem">Close problem <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#close-problem"> </span></h3> <p>When a problem is not a concern anymore, <a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/problems/get-close/">close it</a>.</p> </div><div class="column column--1-of-2"> <table> <thead> <tr> <th style="text-align:center"></th> </tr> </thead> <tbody> <tr> <td style="text-align:center"><img src="https://dt-cdn.net/images/close-50-50-04f0bd8b33.png" alt="OK"></td> </tr> </tbody> </table> <h3 id="close-problem-with-a-comment">Close problem with a comment <span class="shortlink-copy shortlink-copy-js" data-clipboard-text="https://www.dynatrace.com/support/help/shortlink/api-problems#close-problem-with-a-comment"> </span></h3> <p>You can also <a href="https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/problems/post-close/">close a problem</a> and add a closing comment in single request.</p> </div> </div> Mon, 08 Apr 2019 13:05:46 +0200 https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/?updated=mon-08-apr-2019-13-05-46-0200 https://www.dynatrace.com/support/help/extend-dynatrace/dynatrace-api/environment-api/problems/