Problems API - POST close

We have a new version of this API—Problems API v2. Check it out!

Closes the specified problem and adds the closing comment.

The request consumes and produces an application/json payload.

  • Managed https://{your-domain}/e/{your-environment-id}/api/v1/problem/details/{problemId}/close
  • SaaS https://{your-environment-id}{problemId}/close
  • Environment ActiveGate https://{your-activegate-domain}/e/{your-environment-id}/api/v1/problem/details/{problemId}/close


To execute this request, you need the Access problem and event feed, metrics, and topology (DataExport) permission assigned to your API token. To learn how to obtain and use it, see Tokens and authentication.


Parameter Type Description In Required
problemId string

The ID of the problem to be closed.

path required
content string

The closing comment.

query optional


Response codes

Code Description


Response body

The ProblemCloseResult object

The result of closing a problem.

Element Type Description
problemId string

The ID of the problem.

comment ProblemComment
closeTimestamp integer

The timestamp when the closure was triggered.

closing boolean

The problem is in process of closing (true) or closed (false).

The ProblemComment object

The comment to the problem.

Element Type Description
id string

The ID of the comment.

createdAtTimestamp integer

The timestamp of the comment creation, in UTC milliseconds.

content string

The text of the comment.

userName string

The author of the comment.

context string

The context of the comment.

Could be any textual comment. You can only set it via REST API.