Synthetic Classic has reached end of support and is no longer available. Existing Synthetic Classic customers have been upgraded to the all-in-one Dynatrace software intelligence platform.

Integration with incident management and ChatOps

Alerting and incident management are complementary technologies. Managing alerts through an incident management system allows teams to be notified as soon as an issue occurs and to track the issue's status from identification through analysis to resolution.

ChatOps tools let organizations quickly form groups for easy communication. These tools unite your development and operations teams in a single conversation to improve the time to resolution for issues that trigger alerts.

Alerts for Backbone tests can be sent to:

  • ServiceNow
  • Slack
  • VictorOps

To integrate Synthetic Classic with any of these applications, just configure an alert destination with your team's connection information. For details, see Alert destinations.